HERE

Sr. Site Reliability Engineer

US-IL-Chicago
Requisition ID
2017-16148
Category
Information Technology

Overview

HERE, the Open Location Platform company, enables people, enterprises, and cities to harness the power of location. By making sense of the world through the lens of location, we empower our customers to achieve better outcomes from helping a city manage its infrastructure or an enterprise optimize its assets to delivering drivers to their destination safely. To learn more about HERE, including our new generation of cloud-based location platform services, visit http://360.here.com.

Responsibilities

Main Responsibilities

Software Delivery

       Design and implement infrastructure architectures optimized for performance, reliability, scalability, security and cost

       Develop and implement solutions for non-functional requirements using with a focus on broad re-use across system components

       Implement HERE CI/CD best practices, deployment pipelines and test automation frameworks to enable frequent, high quality releases

       Define and implement application deployment strategy based on application type

 

Operations

       Guide and train agile engineering teams to optimize service quality and ensure adoption of operational best practices

       Ensure the effective capture of application telemetry, logging and monitoring of all aspects of system and application behavior to facilitate fast detection and resolution of issues

       Design and develop operational tools and services needed to effectively operate system components

       Understanding and adherence to HERE operational processes ensuring auditability and compliance with ISO and industry standards (includes Incident, Problem and Change Management)

       Continually evaluate service and infrastructure usage to effectively manage performance, capacity and cost automating solutions wherever possible

       Participate as a member of the SRE community to develop tools and services that enable automated operations

 

Support

       Contribute to documentation required to guide on-call engineers and on-board team members

       Maintain system wide health and proactively seek out potential issues, address with component teams

       Proactively and continuously drive system wide quality improvements by undertaking thorough root cause analysis for major incidents with component engineering teams

       Provide training and coaching in a capacity as Subject Matter Expert to other engineers

Qualifications

       Previous experience in a similar role at an organization that has adopted the SRE model

       Software engineering background with a focus on operations and delivery

       Production operations and support at scale with a proven track record of maintaining highly available and performant platforms

       Programming and scripting languages to contribute to application development and automation (e.g., Python, Go, Java, Scala, C / C++)

       Practical knowledge of container solutions (e.g., Docker, Kubernetes, Mesosphere)

       Experience with agile development and Continuous Integration/Continuous Delivery

       Source Control Systems (e.g., GIT/Gerrit)

       Build tools and platforms (e.g., Jenkins, Maven)

       Test framework experience (e.g., JMeter, Cucumber, Selenium)

       Deployment pipeline orchestration (e.g., GO)

       Knowledge of network concepts and storage platforms

       Security best practices (SSH, Certificate management, or standards such as PCI)

       Excellent debugging / problem solving skills including ability to investigate and remedy software bugs if necessary 

       Preferably experienced with Infrastructure as a Service / Cloud computing (e.g., Amazon AWS, Microsoft Azure, Google Compute Engine, etc.)

       Very strong communication and teamwork skills

       Highly reliable and keen to take responsibility for service quality

Training and Education Required

       Computer Science or related degree

       Preferably holds AWS Certifications: Professional Level for Architecture and DevOps

 

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.