HERE

Sr Program Manager - Platform/SaaS/DaaS

US-IL-Chicago | US-CA-Berkeley
Requisition ID
2017-18176
Category
Program/Project Management

Overview

HERE, the Open Location Platform company, enables people, enterprises and cities to harness the power of location. By making sense of the world through the lens of location we empower our customers to achieve better outcomes – from helping a city manage its infrastructure or an enterprise optimize its assets to delivering drivers to their destination safely. To learn more about HERE, including our new generation of cloud-based location platform services, visit http://360.here.com.

 

A HERE Senior Program Manager is responsible for creating and managing the best operating environment for the successful execution of identified objectives of a program.  Major program elements include the definition and implementation of a clear governance model for program decisions, the creation of program roadmap aligned to overall program objectives and buy-in and agreement to program plans by key stakeholders and sponsors.

Responsibilities

  • Solutions:
    • Develop solutions for achieving the program objectives that are commensurate with the needs of the HERE Business Unit while keeping in mind the needs and objectives of HERE
    • Accountable to program level results
    • Responsible for the translation of business objectives into operational Key Performance and Risk Indicators that are used to drive successful delivery of program objectives.
  • Customer:
    • Serve as a customer advocate while balancing HERE internal needs and initiatives
    • Responsible for managing customer needs and expectations internally to ensure internal initiatives reflect customer business and technical requirements
    • Customer responsibilities refer to both internal and external Customers
  • Prioritization:
    • Prioritize projects inside the program(s) the PM owns, set expectations, formally document objectives and program plans, initiate and manage programs, and report progress regularly
    • Is primarily Informed with regards to prioritization of portfolio activities; maintains the agreed to portfolio is
  • Industry
    • Keep up to date with new industry and technology trends in order to maintain skill set and overall effectiveness

Qualifications

  • Education:
    • Undergraduate degree required, MBA preferred
    • Degree in Computer Science, Computer Engineering or Management Information Systems preferred
    • Certifications: PMI/PRINCE2 preferred
    • Working knowledge of product management processes (including product vision; customer requirements)
  • Work Experience:
    • With an MBA/ Master’s degree, 8 – 12 years of experience in program management, with successful management and solution delivery of cross-functional projects.
    • Candidate has direct experience working in and with Agile development teams and Product Development Life Cycle.
    • Proven track record in delivering large-scale programs to market
    • Experience managing complex programs across multiple disciplines, including engineering, production, subcontractors, marketing, sales, & distribution, and at varying positions in the value chain
    • Ability to provide project management to distributed cross functional teams, manage issues cross-functionally and remotely
    • Proven ability to interface with all levels in HERE and customers; to manage up, down, and across effectively
  • Industry Experience:
    • Prior technical product development experience, preferably gained in a navigation software or wireless communication environment, is a plus
  • Competencies
    • Very Strong Communication Skills
    • Internal Influencer
    • Experience in motivating cross functional teams

 

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets.

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