Program Manager

Requisition ID
Information Technology


HERE, the Open Location Platform company, enables people, enterprises and cities to harness the power of location. By making sense of the world through the lens of location we empower our customers to achieve better outcomes – from helping a city manage its infrastructure or an enterprise optimize its assets to delivering drivers to their destination safely. To learn more about HERE, including our new generation of cloud-based location platform services, visit


A HERE Program Manager is responsible for creating and managing the best operating environment for the successful execution of identified objectives of a program.  Major program elements include the definition and implementation of a clear governance model for program decisions, the creation of program roadmap aligned to overall program objectives and buy-in and agreement to program plans by key stakeholders and sponsors.


  • Solutions:
    • Executes developed solutions for achieving the program objectives that are commensurate with the needs of the HERE Business Unit while keeping in mind the needs and objectives of HERE
    • Executes to established Key Performance Indicators and Key Risk Indicators to minimize risk and maximize opportunity at the program level.
    • Responsible for program level results
    • Responsible for communication of strategy and status to both internal and external stakeholders
  • Customer:
    • Serves as a customer advocate while balancing HERE internal needs and initiatives
    • Primary Customer interaction is with respect to the execution and delivery of documented technical requirements
    • Responsible for executing on established Customer needs and expectations
    • Customer responsibilities refer to both internal and external Customers
  • Prioritization:
    • Prioritize projects inside the program(s) the PM owns, set expectations, formally document objectives and program plans, initiate and manage programs, and report progress regularly
  • Industry
    • Keep up to date with new industry and technology trends in order to maintain skill set and overall effectiveness


  • Education:
    • Undergraduate degree required, MBA preferred
    • Degree in Computer Science, Computer Engineering or Management Information Systems preferred
    • Certifications: PMI/PRINCE2 preferred
    • Working knowledge of product management processes (including product vision; customer requirements)
  • Work Experience:
    • With an MBA/ Master’s degree, 6 - 8 years of experience in program management, with successful management and solution delivery of cross-functional projects.
    • Candidate has direct experience working in and with Agile development teams and Product Development Life Cycle.
    • Proven track record in delivering programs to market
    • Experience managing complex programs that involve cross functional internal business processes, organizations and may involve dependencies with external business partners.
    • Direct relation management experience when working in a matrix organization structure. Experience in providing Program Management to distributed cross functional and remote teams.
    • Proven ability to interface with all levels across the HERE and customer landscape; ability to manage up, down and across effectively
  • Industry Experience:
    • Prior technical product development experience, preferably gained in a navigation software or wireless communication environment, is a plus
  • Competencies
    • Strong Communication Skills
    • Ability to Influence.
    • Experience in motivating cross functional teams


Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets.


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