HERE

Sr Project Coordinator (m/f)

NL-Eindhoven
Requisition ID
2017-18325
Category
Program/Project Management

Overview

“Ever checked in somewhere on social media? Ever tracked your online orders?” You might be using HERE every day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. And we’re not stopping there. We are evolving what used to be thought of as a map, into a real-time, 3D, digital representation of the world that will help us achieve our vision of enabling an Autonomous World for everyone.

 

To stay ahead of the game and continue to create breakthrough solutions for our customers, we are looking for the brightest and most passionate minds out there to join our melting pot of strategists, creatives, entrepreneurs, inventors, engineers, developers, explorers and travellers. We believe that with the right people, we have the right ingredients to become a game-changer in the technology industry. 

 

Make HERE your destination. We’re just getting started.

 

We are looking for a Sr. Project Coordinator (m/f) to be part of the Data Product Release team within HERE Core Map Group. You will be responsible for end-to-end projects (from the launching to the end of life) in the set-up, production and delivery of various data products for specific platforms, channels and programs for HERE customers and partners.

 

You will be the interface between customers/partners and HERE having on focus an optimal customer experience and maximum customer satisfaction, while coordinating internal alignment and efficiency between HERE program, Product management, Sales, Operations and Engineering.

Responsibilities

  • Main contact between customers and internal stakeholders with respect to HERE compiles and Core Map data products and participate in customer and internal stakeholder meetings
  • Assure that configuration and release planning is established and are executed on time and on quality
  • Manage customer escalations and lead root cause analysis on product issues
  • Continuously improve and adapt current ways of working to new concepts and innovations
  • Provide risk analysis on to higher management and drive risk mitigations programs
  • Ensure that industry standard processes (ISO, A-Spice) are implemented and certification is kept

Qualifications

  • Bachelor/Master’s Degree in IT or electrical engineering or equivalent experience
  • Minimum of 5 years experience in delivering solutions for cross-functional projects or programs
  • Understanding of the world of computing platforms, cloud technologies and other services and channels with a technical back ground preferably skills in Docker, Splunk, Java, Jenkins etc.

  • Excellent process engineering skills in an agile and complex product delivery environment
  • Good understanding of computing platforms, cloud technologies and other services and channels
  • Excellent communication skills
  • Able to translate customer information into actions
  • Able to build relationships across functions and levels within and outside the organization
  • Able to think and work outside the box. Focus on action and problem prevention.
  • Fluent in English, good German knowledge
  • Ability to travel up to 20% of time

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