HERE

Digital Project Manager

US-IL-Chicago
Requisition ID
2017-18833
Category
Marketing & Communications

Overview

HERE Technologies, the Open Location Platform company, enables people, enterprises and cities to harness the power of location. By making sense of the world through the lens of location, we empower our customers to achieve better outcomes - from helping a city mange its infrastructure or an enterprise optimize its assets to guiding drivers to their destination safely. To learn more about HERE, including our new generation of cloud-based location platform servcies, visit http://360.here.com and www.here.com

 

 We are looking for a qualified Digital Program Manager to join our team. You will be responsible for the day-to-day management and smooth operation of various digital projects, including launches of new sites/experiences, implementation of back-end tools, interaction with stakeholders to identify requirements for new sites/applications, and managing the digital component of creative/interactive campaigns.

 

For this position, we expect you to be a tech-savvy professional with an in-depth understanding of how technology can help us achieve our business goals. You should be methodical and have excellent time management skills. As a Digital Program Manager, you should also use your communication skills to collaborate effectively with various teams.

 

Ultimately, you should be able to manage and deliver our projects’ digital lifecycle within quality, time and budget requirements, while keeping clear two-way lines of communication with stakeholders. Experience on both the client and the agency side is ideal, but not required.  

Responsibilities

  • Provide end-to-end project management
  • Scope project requirements and prepare budget / effort-level assessment
  • Develop a detailed project plan and monitor progress
  • Collaborate with internal teams to design, develop and implement digital projects
  • Deliver projects on time ensuring quality standards are met
  • Develop support documentation including risk logs and requirement specifications
  • Monitor and report on progress and appropriately escalate critical issues
  • Communicate with the team and ensure all members are on board with delegated tasks
  • Highlight potential risks or malfunctions and act proactively to resolve issues
  • Seek opportunities for improvement and suggest new projects
  • Leverage our internal collaboration tools to manage projects, including Jira/Confluence and Workfront

Qualifications

  • 5-10 years proven work experience as a Digital Program Manager
  • Hands on experience with project management software, like Workfont (formerly AtTask)
  • Familiarity with Content Management Systems, Drupal preferred
  • Familiarity with Marketing Automation Platforms, Hubspot preferred
  • Understanding of SEO
  • Knowledge of UX/UCD best practices as a business stakeholder
  • Solid technical background with an ability to address accessibility and compatibility issues
  • Excellent organization and time management skills
  • Communication and team management skills
  • BA/BS in Computer Science, Digital Marketing or relevant field

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