• Director Operations Enablement - Subscription Business (XaaS)

    Job Locations US-IL-Chicago
    Requisition ID
    Business & Strategic Planning
  • Overview

    Who Are We?

    Ever checked in somewhere on social media? Ever tracked your online orders?”  You might be using HERE Technologies every day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe that with the right people, we will continue to be a game-changer in the technology industry and improve the daily lives of people around the world.  Find out more by clicking the video below or going HERE



    The position is in our Chief Operating Office (COO).  The COO mission is to implement a foundation that facilitates modern ways of working, allowing HERE to seamlessly act as one global and nimble company that delivers outstanding results. Our vision will require that we balance the following three key principles:

    1. Drive operational excellence
    2. Enable exceptional and effective innovation
    3. Ensure constant and vibrant transformation capabilities



    What’s The Role?


    In this highly critical and visible role you will drive the cross-functional initiative to develop the organizational capabilities required to support and scale the monetization of the platform business (Saas, DaaS, IaaS, Paas); including pricing and revenue management, commercial transaction engine, GTM, customer support and experience, product management, and infrastructure.


    You will have an opportunity to focus on the following areas-

    • Identify critical capabilities required to support subscription business as scale-
      • Provisioning/activation, mediation and telemetry, pricing and revenue management, customer support and experience, commercial transaction engine
    • Assess capability gaps in building subscription business at scale
    • Support alignment on product/service offering and associated business models
    • Develop execution roadmap, build stakeholder and executive support and buy-in for roadmap
    • Drive/support/manage execution of roadmap
    • Communicate to stakeholders and executive audience initiative progress, achievements, risks
    • Develop and implement holistic change management plan to support initiative


    Who Are You?


    If you have the ability to make decisions/recommendations with limited sets of facts, and influence the organization up/down and horizontally, as well as effectively lead cross functional teams comprised of both direct reports, indirect reports, peer, subordinates and more senior leaders then you will fit right in and be successful in this role. Below are some additional details on experiences and core competencies that will allow you to be successful-


    • 12+ years’ experience in a platform, cloud, or XaaS environment
    • Experience driving cross-functional strategic programs in medium to large companies
    • Highly collaborative leader, with ability to lead diverse POV to conclusion and action
    • Effective in working in highly ambiguous and fast paced environments
    • Proven track record delivering large complex E2E projects across multiple functions and organizations
    • Experience in complex business transformations, ideal focused on XaaS business model transformation and or quote to cash transformation initiatives
    • Demonstrated influence skills with senior executives, ability to frame and deliver critical feedback to and achieve results
    • Strong program management background, including demonstrated experience in driving large cross-functional campaigns or programs
    • Bachelor’s degree in business or technical discipline


    What Do We Offer?

    • We look for “top athlete” candidates because we offer a tremendous amount of growth potential in our leaders.
    • An opportunity to have your work directly impact the future direction and success of the company.
    • Being part of a company that is improving the lives and safety of people around the world.

    Make HERE your destination, we are just getting started! Apply now


    Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets.




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