• Sr Systems Engineer

    Job Locations US-GA-Alpharetta
    Requisition ID
    Research & Software Developmnt
  • Who are we?

    Ever checked in somewhere on social media? Ever tracked your online orders?” You might be using HERE Technologies every single day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe that with the right people, we will continue to be a game-changer in the technology industry and improve the daily lives of people around the world. Find out more by clicking the video below or going HERE



    Our division (POIT) focuses on solutioning, engineering, and operations for various application services and IT offerings for HERE Tecchnologies. Our department (ISIT) provides and enable internal customers with services, solutions, and support focusing on-prem hosting infrastructure and enterprise IT.


    What's the role?

    This role will primarily focus on supporting high availability, robust, and resilient infrastructure in an Applications services environment, with a focus on automated deployments as well as operational elements of deployed services. The prime directive is to ensure that systems infrastructure is operating nominally and any errors reported by monitoring systems are investigated, understood, and resolved, through escalation if necessary. The support would be provided 9-5 M-F, sharing on-call rotation to provide 24x7x365 operations coverage.

    • Render self-service capabilities for internal customers through standardization, engineering, automation, and scale down & up the service stacks
      (must have)
    • Engineer, deploy, and support HERE’s global server fleet and services (must have)
    • Define and implement automated server provisioning and system configuration management procedures as part of an IaaS service offering (VMWare-based virtualization platform and bare-metal). (must have)
    • Contribute to planning efforts for disaster recovery, capacity expansion, component upgrading and system hardening (will train)
    • Proactively acts to understand customer needs, offers consultancy, and engineers innovative solutions
    • Provide Infastructure representation, subject matter expertise, and leadership for escalations/issues
    • Optimization: software runtime, server performance, I/O performance (nice to have)
    • Creates documentation and training materials for the support responsibilities listed above

    Who are you?

    • B.S. or B.A. degree in any discipline, or comparable 6~9 years of experience in the pertinent technical domain(s).
    • Strong propensity for standardization and automation. Advanced knowledge and proven proficiency in scripting languages such as bash, python, ruby, and/or PowerShell. Experience coding to consume REST API is a plus.
    • Deep understanding of modern server operating systems (Linux and/or UNIX). Extensive experience administrating or engineering for RHEL or its variants (CentOS, OEL) is big plus.
    • Configuration management experience with Puppet or similar frameworks, and hands-on proficiency and experience with automating operating system provisioning and lifecycle, application deployment, and service monitoring.
    • Intimate knowledge with modern enterprise server hardware architecture and virtualization. Experience configuring, administrating, or supporting UCS hardware is a big plus.
    • Deep understanding of distributed computing concepts & implementations, up and down the stacks, such as TCP/IP protocols and service layers.
    • Can effectively multi-task, prioritize, communicate, and deliver with minimum guidance, autonomously as well as part of a larger team


    Make HERE your destination, we are just getting started.  Apply now!


    Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets.




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