The Instructional Design team supports an array of training material development requests to support the Global Content Operations (GCO) centers. Instructional Designers apply knowledge of cognitive science, research skill and creative ability to develop technical training curricula, learning materials and assessments for online and instructor led environments, serving Data operations staff at centers located in India, Mexico and the Netherlands.
A Senior Instructional Designer works closely with the Instructional Designer Manager and assigned Instructional Designers to create and execute recommended and agreed training strategies. A Senior Instructional Designer must collaborate with subject matter experts, the broader Learning, Performance & Development (LPD) team and other relevant stakeholders to manage large and complex programs. A Senior Instructional Designer is expected to provide coaching and oversight to less experienced staff on the Instructional Design Team.