HERE

  • Lead Systems Analyst

    Job Locations US-GA-Alpharetta
    Requisition ID
    2018-20816
    Category
    Research & Software Developmnt
  • Who are we?

    Ever shared your location on social media? Ever tracked your online orders? You might be using HERE Technologies every single day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe that with the right people, we will continue to be a game-changer in the technology industry and improve the daily lives of people around the world.

     

    Find out more by clicking the video below or go HERE.

     

     

    HERE’s Production Operations & IT (POIT) Team is all about frameworks that operate in a high-scale, distributed, multi-tenancy environment. POIT is looking to hire a Senior Asset Management Analyst to help run and mature the IT business. We are seeking a highly motivated, hands-on analysts capable of driving Asset Management, Procurement, Inventory Tracking, IT Hardware Warranties, and related asset service contracts.

     

    We are looking for an IT Asset Management (datacenter) candidate, who has a love for data management via Excel. The Lead Systems Analyst will provide support in controlling and overseeing monthly and annual inventory requirements to avoid security risk and legal pitfalls related to hardware asset management by understanding and leveraging industry best practices for all IT asset types. This employee will have contact with other company departments as well as outside vendors.  This position requires heavy interaction with a broad set of stakeholders at all levels, so polished professionalism is a must, as well as the ability to be on site in Alpharetta daily.  Attention to details will assure success, as well as a can-do attitude.  Any exposure with Jira or Service Now for tracking issues is a plus.

    What's the role?


    • Analyze business and user needs, document requirements, and implement or revise new processes to improve the efficiencies in Hardware asset management.
    • Performing an inventory of IT hardware and reconciliation analysis on a routine basis for data centers or other HERE locations.
    • Create recommendations on how to better manage and reconcile inventory and related reporting.
    • Work with purchasing department, desktop, network, server, storage, and telecom support teams on hardware purchases and receipt tracking.
    • Submit purchase requisitions for hardware, coordinating with purchasing and IT Support teams.
    • Ensure hardware maintenance is kept up to date for hardware types and submit purchase requisitions to meet this requirement.
    • Understand ISO hardware best practices and strategies for better hardware management.
    • Communicate with management and business partners on various hardware options for various desktop hardware.
    • Work closely with internal business units to facilitate hardware compliance and life cycle management of all IT hardware.
    • Creating customized reports and comparison to ensure accurate inventory.
    • Create reports and generate metrics on various IT asset management activities within various infrastructure groups.
    • Coordinate hardware reconciliation and disposal process with various support teams for CMDB data integrity, asset license harvesting and compliance accuracy.

     

    Other great traits you've used:

    • Providing prompt, high-quality customer service to members, staff, vendors, and internal/external customers.
    • Helping team members and customers embrace processes, procedures, methodologies, and solutions.
    • Embracing change and participate in exploring opportunities to improve.
    • Proactively create the company's future by challenging the status quo and daring to innovate.
    • Thoroughly research issues in a timely manner, identify and suggest solutions, and proactively implement corrective steps.
    • Exercise independent judgment and make sound decisions; the ability to base decisions on fact rather than emotion

    Who are you?

     

    • Bachelor's degree in Business Management (or equivalent training)
    • Minimum of 5 years’ experience in the above proficiencies

     

    Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets.

     

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