This role will primarily focus on supporting high availability, robust, and resilient infrastructure in an Applications Services environment, with a focus on automated deployments as well as operational elements of deployed services. The prime directive is to ensure that systems infrastructure operate nominally and any errors reported by monitoring systems are investigated, understood, and resolved, through escalation if necessary. The support would be provided 9-5 M-F, sharing on-call rotation to provide 24x7x365 operations coverage.
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Our division (POIT) focuses on solutioning, engineering, and operations for various application services and IT offerings for HERE Technologies. Our department (ISIT) provides and enable internal customers with services, solutions, and support focusing on-prem hosting infrastructure and enterprise IT.