HERE

  • Sr Technical Writer

    Job Locations DE-Berlin
    Requisition ID
    2018-20871
    Category
    Research & Software Developmnt
  • Who are we?

    HERE is a leader in navigation, mapping and location experiences. Our vision is to enable the “Autonomous World” with our technology and services. We combine highly accurate and fresh maps with cloud technology and sensor data to enable rich, real-time location experiences in a broad range of connected devices from smartphones and tablets to wearables, robotics and vehicles. To learn more about HERE, including our work in the areas of connected and autonomous driving, visit http://360.here.com  

    What's the role?

    What will you do?

    We are looking for a Senior Technical Writer to join our team of technical writers to create and deliver professional-grade software documentation that spans the entire range of HERE products.

    You will produce technical documentation to a standard that meets the needs of the target audience, which includes internal and external customers, third-party developers, and other stakeholders. You will champion best practices and train other content contributors within the company to create and maintain their own product documentation.

    This position requires a deep understanding of APIs, SDKs, and application design principles as well as excellent communication skills while interacting with R&D teams.

    The essence of the role is to transform our current technical documentation practices by effectively addressing the challenge of applying Agile and DevOps principles to developing and managing technical documentation.

    Responsibilities:

    • Working with R&D teams to understand products, technologies and methodologies
    • Evaluating API and SDK design from a developer usability perspective
    • Designing, improving, and maintaining internal and external documents

    Who are you?

    Desired Skills and Experience

    Minimum

    • Excellent written and verbal communication skills
    • Degree in Computer Science, Technical Writing, and/or associated field
    • 4-6 years of relevant work experience as a technical writer in the software industry
    • Experience writing developer guides and API reference documentation for third-party developers
    • Experience with topic-based authoring
    • Experience working as part of a geographically distributed team

     

    Preferred

    • Proven experience in driving software documentation projects from REST APIs to SDKs to libraries spanning Web Technologies, IoT, low-level data exchange formats and more is desirable
    • Proven experience as a technical documentation manager, leading a team of several writers
    • Solid track record of leading technical documentation projects across large software engineering organizations, resulting in enhanced quality and productivity
    • Ability to determine and negotiate requirements, priorities and delivery deadlines with development teams, release management and other stakeholders
    • Solid understanding of documentation transformation engines and content management systems
    • Sound knowledge of RESTful API principles and design
    • Experience using distributed source code management systems, such as Git
    • Experience using enterprise-grade bug tracking systems, such as Jira
    • Experience and commitment to capturing and maintaining institutional knowledge
    • Experience with Markdown, DITA and modern documentation tool chains highly desirable
    • Experience in interacting with developer outreach organizations, github, stackoverflow, hackathons, conferences highly desirable

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