• Support Engineer - AWS (CloudWatch, ECS, R53, Lambda) (m/f/x)

    Job Locations DE-Frankfurt
    Requisition ID
    Research & Software Developmnt
  • Who are we?

    Ever checked in somewhere on social media? Ever tracked your online orders?” You might be using HERE Technologies every single day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe that with the right people, we will continue to be a game-changer in the technology industry and improve the daily lives of people around the world. “Find out more by watching the video below or visiting this link.



    Our team

    The project team is world-wide, with the core in Frankfurt, Germany as well as workstream teams Mumbai, India and San Francisco, USA. Our team is unifying access to map data of any kind and provide simple yet powerful tools to visualize and interact with such data. As such, we are contributing to many projects inside of HERE and outside, like Map Creator and data visualizations on and other sites.

    What's the role?

    You will work with the development teams and drive to automate and streamline the engineering-level operational support for services and application. This includes monitoring and performance evaluation and tracking, as well as fine-tuning of operational parameters for backend services (mostly in Java but also NodeJS) and serverless applications (AWS Lambda) as well as JavaScript UI components and ReactJS frontend applications. You should bring good experience with AWS as an operational infrastructure.

    Who are you?

    Your experience, knowledge and passion for keeping a system running includes incident or performance response and investigation. You are comfortable to report out and communicate both to engineering and management. Your expert opinions and suggestions for performance and stability improvements are value input for the team. Also you are experienced in:


    • AWS (CloudWatch, ECS, R53, Lambda, etc)
    • Docker, Jenkins, scripting (bash, nodejs, python)
    • GitLab, Deveo, Jira

    What do we offer

    • An opportunity to work with extraordinary developers
    • Challenging problems to solve
    • Work that makes a difference in the world
    • Freedom to decide how to perform your work
    • Variety in the types of projects
    • Feedback so you will know how well you are doing
    • Collaborative and supportive colleagues.



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