• Principal Network Engineer

    Job Locations US-GA-Alpharetta
    Requisition ID
    Research & Software Developmnt
  • Who are we?

    Ever shared your location on social media? Ever tracked your online orders? You might be using HERE Technologies every single day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe that with the right people, we will continue to be a game-changer in the technology industry and improve the daily lives of people around the world.


    Find out more by clicking the video below or go HERE



    Our division (POIT) focuses on solutioning, engineering, and operations for various application services and IT offerings for HERE Tecchnologies. Our department (ISIT) provides and enable internal customers with services, solutions, and support focusing on-prem hosting infrastructure and enterprise IT.


    We are the Core Network team within HERE's Global Network Services department. Our mission is to design, build and maintain the HERE datacenter network as well as our own private MPLS backbone and cloud connectivity. Our goal to is provide network capacity for HERE's global roadmap and to work with our customer base ensuring they are utilizing our network to its fullest while managing costs.

    What's the role?

    This role will primarily work with internal POIT (Platform Operations &IT)R&D, and Project teams.  The candidate will focus on designing, building, deploying and operating highly available, robust, resilient and supportable solutions to support IT, corporate and consumer services.  


    Examples of these “focal” points could include; ensuring services are highly available, having sufficient infrastructure capacity in place, and fulfilling resiliency across networks. 


    A major part of this role will be to work very closely with internal teams, key stakeholders, and support organizations to ensure the selected technologies meet defined Key Performance Indicators (KPI) and Service Level Agreements (SLA). 


    Key Responsibilities 


    • Work as part of a Global Network team to design, deploy and provide escalation support for the HERE backbone network
    • Design, deploy and support DDOS solutions
    • Work with peering partners to optimize best path and ensure resilient routing through the global network
    • Provision and support AWS direct-connect interfaces.
    • Work internally and within project teams to collect requirements for designing, building and deploying high availability, robust, resilient and supportable colocation facilities - focusing on WAN capacity, optimal routing and operational elements of designing and deploying a service
    • Translate conceptual design to physical layout and device configurations
    • Work as part of a team of engineers responsible for defining and driving standards across the network services and platforms
    • Maintain a proper level of solution and operation design documentation and ensure it is updated during service/solution life cycle
    • Lead and support new releases, functionalitiesand configurations from design, verification and testing phases to production using defined processes such as change management. 
    • Work with internal teams to build a set of benchmarks ensuring availability and performance of internally used production services and solutions
    • Develop and utilize performance and capacity management KPI’s for proactive management of network services and solutions 
    • Ensuredeployment of best practices into design and configurations 
    • Use backup and recovery best practices to ensure critical systems are protected from data lossin case of system failure 
    • Provide assurancethat new OS releases, versions or configurations are ‘fit for use’ (meets required specifications) and ‘fit for purpose’ (delivers required performance) 
    • Translate the architecture design (including functional & non-functional requirements) into service requirements and takes responsibility for testing activities within own responsibility area
    • Collect, analyze, and make recommendations on technical issues of own area of responsibility
    • Consolidate service / solution data to formulate reports for reporting purposes
    • Provide training and act as a leader / mentor within ones own responsibility area.

    Who are you?



    A successful candidate meets the following: 


    • Degree in Network Engineering or equivalent practical experience 
    • 10years’ experience in Network Engineering and/or operation position with a background designing and/or supporting high availability 24x7x365 environments 
    • Strong analytical, strategic skills and troubleshooting skills 
    • Capable of creating service documentation and keep it up-to-date through service/solution life cycles. 
    • Ability to work independently and as part of a group 
    • Understanding of cultural differences; willing and able to work as part of a global team 
    • Clear understanding of the lifecycle of network services 
    • Excellent communicator. Shares ideas effectively through many means  
    • Experience in network technologies:  horizontally scaled systems, and high-throughput services 
    • Multi-Data Centre, Enterprise & Service Continuity Management. 
    • Familiar with Cisco, Juniper, A10, F5, Arbor, Avocent, Infoblox, Riverbed and other network products 
    • Deep network understanding of WAN and LAN protocols and technologies.  
    • Juniper/JUNOS, Cisco IOS/IOS-XE/IOS-XR/, F5 and A10, CLI and GUI relevant for the role, which can include but is not limited to: 
    • Network Switching: Spanning tree, VLAN, ARP, fabrics,  
    • Network Routing: MPLS, iGP (OSPF&EIGRP), eGP (BGP),  
    • Network Monitoring Tools: Science Logic, Nagios, Splunk and/or Zabbix 
    • Network security implementations and options 
    • Content Delivery Network implementations 
    • WAN Acceleration 
    • DNS/DHCP IPAM and GLB Solutions 
    • Global Wireless technologies 
    • Remote Access (SSL, IPSEC) and 2FA technologies 
    • Experience working in large network environments including switching, routing, Firewall and load balancing. 
    • Experience with centralized log analysis tools e.g. syslog-ng 
    • Knowledge of scripting tools and/or programming languages for automation (e.g. Python, Ansible, etc) 
    • Can handle high stress and pressure-filled situations in a calm and professional manner



    What Do We Offer?


    • An opportunity to work with extraordinary engineers
    • Challenging problems to solve
    • Flexible work schedule
    • Variety in the types of projects
    • Feedback so you will know how well you are doing
    • Collaborative, Supportive Colleagues


    Make HERE your destination, we are just getting started.  Apply now!


    Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets.




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