• Senior Director Quality

    Job Locations US-IL-Chicago
    Requisition ID
  • Who are we?

    Ever checked in somewhere on social media? Ever tracked your online orders?” You might be using HERE Technologies every single day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe that with the right people, we will continue to be a game-changer in the technology industry and improve the daily lives of people around the world. Find out more by watching the video below or visiting this link.



    Quality at HERE Technologies is an ongoing priority for us and as such we strive for continuous improvement. The HERE Quality Office is responsible for driving high standards of quality throughout the organization to positively impact value delivery to our customers. We are a cross functional, industry leading, best practice driven quality team.

    What's the role?

    It’s an exciting time at HERE.  You will be part of the transformation of the HERE Quality Office to make quality a differentiator in our business. Our goal is for HERE to be recognized as a company which is easy for its customers to do business with and achieve its own objectives. You will–

    • Be responsible for driving Here’s Quality Strategic Execution Framework, transforming Quality from a content focused business to a platform (SaaS/Daas) company.
    • Ensure value is delivered through consistent, outstanding customer experience by listening to our customers, being a focal point for cross-functional quality initiatives, sustaining an unbiased resource of essential quality information; resulting in establishing Here as a leader in quality in addition to a leader in innovation.

    Critical success measures will include-

    • An increase in software efficacy
    • Release governance
    • Adoption of critical to quality best practices
    • Overall culture of quality


    Who are you?

    You will be successful in this role with the following:

    • 10+ years of increasing leadership responsibilities within technology/development organization, capable of leading and succeeding in a multi-national environment
    • Track record leading and implementing quality management principles and methodologies including ISO 9001, 15504, 27001, Six Sigma and Lean, QFD, DOE and SPC
    • Track record driving CI/CD quality assurance and testing through the overall development ecosystem
    • Strong Engineering experience combined with significant business, quality and operations acumen
    • Track record of delivering results in an Agile environment. Expertise in Agile quality assurance approaches such as continuous integration, automated unit testing, pair programming, test-driven development, design patterns, domain-driven design, and code refactoring
    • Excellent problem solver and ability to manage culturally diverse internal and external customers, changing market requirements and shifting priorities; ability to think strategically, synthesize complex business/financial data and develop innovative and holistic solutions


    What Do We Offer?

    • Work that makes a difference in the world
    • Freedom to decide how to perform your work
    • Variety in the types of projects
    • Dynamic growth enviroment
    • Collaborative, Supportive Colleagues

    Make HERE your destination, we are just getting started.  Apply now!

    Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets.




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