HERE

  • Quality Specialist II

    Job Locations MX-Leon
    Requisition ID
    2018-21685
    Category
    Map Data Collection
  • Who are we?

    Ever checked in somewhere on social media? Ever tracked your online orders? 

     You might be using HERE Technologies every single day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe that with the right people, we will continue to be a game-changer in the technology industry and improve the daily lives of people around the world.  Find out more by clicking the video below or going HERE.

     

    Quality team in Leon is seeking for a Quality Specialist.  This team is responsible for the assurance and conditions of our products. Working in an agile environment, keeping track of our projects and involving many cross functional and international interactions.


    What's the role?

    • Participates on advance analytical and problem-solving techniques to lead process improvements on Production Projects.
    • Participates and facilitate proper and effective Root Cause Analysis for workstreams within Production Projects.
    • Review and Analyze Quality results from Projects of production and undertake trend analysis in base of such of results.
    • Monitor and support on Preventive and Corrective actions during its implementation for effectiveness revision.
    • Maximize Quality Tools utilization to provide support and improve Quality Results, GCO KPIs (metrics, ratios, norms, etc.)
    • Monitor and analyze Project Metrics to detect possible improvements with GCO Workstreams and reduce variation at Coder Level.
    • Identify and provide support for Innovation Ideas to different projects to ensure they all are properly conveyed.
    • Serves as a promoter and coach in Agile practices to the different teams QS supports.
    • Work with Production and project stakeholders to identify quality gaps; close gaps/implement improvements identified by Process /Quality Metrics analysis
    • Performs database checks for specific projects to determine quality gap and make recommendations if correction is needed

    Who are you?

    • Strong analytical, and problem-solving skills
    • Enthusiastic about statistics, continual improvement & innovation
    • Ability to lead and motivate team members in a multi-cultural environment.
    • Excellent oral and written communication and presentation skills (English).
    • Ability to interact effectively with both managerial and operational levels.
    • Internal auditor ISO 9001-2015 (desirable).

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