• Director, PCO Global

    Job Locations US-IL-Chicago
    Requisition ID
    Business & Strategic Planning
  • Who are we?

    Ever checked in somewhere on social media? Ever tracked your online orders?”  You might be using HERE Technologies every day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe that with the right people, we will continue to be a game-changer in the technology industry and improve the daily lives of people around the world.  Find out more by clicking the video below or going HERE


    The Regional Map and Content Products (RMC) team, led by Luther Siebert, combines Regional Product Management and Global Field Operations. RMC is managed as three distinct regions: Americas, EMEA and APAC.  Each region is organized into sub-regional teams that combine field operations and product management personnel under one sub-regional leader. This combination improves empowerment and local ownership, streamlines decision-making and reduces overhead in the business.  Additionally, each of the three regions maintains a planning organization reporting to the regional leader. 

    What's the role?

    The Director, Planning & Central Operations (PCO) serves as the lead planner and Head of Planning & Central Ops team at the global level for the Core Map Regional Map & Content (RMC) Division. This role is a global resource for the otherwise regionalized map and content teams – reporting directly to the Vice President, Core Map Group (CMG) Regional Map and Content. The Director, PCO-Global leads a direct team of ~10 resources and is accountable for strategic performance management, annual budget planning & monthly forecasting, operations roadmaps, and strategic initiatives.  This role also manages the RMC contribution to CMG and HERE level strategic and operational planning – ensuring that operational realities and key cross-functional dependencies are considered as input to CMG level Strategic Programs and Integrated Roadmaps.  The PCO-Global team also serves as the RMC interface for key global partners – representing RMC requirements with our Engineering, Business Intelligence, Finance, and other Support Teams. The Director, PCO-Global also serves as the broader PCO functional leader – responsible for coordinating global alignment across the Regional and Sub-Regional PCO entities.


    Main Responsibilities:


    Inform RMC investment decisions and drive strategy execution through planning & analysis, strategic performance management, and strategic programs/initiatives.

    • Overall Strategy Governance & Performance Management (Establish KPIs; Cascade; Assess for Action)
    • Serve as the RMC “Chief of Staff” driving and coordinating collective staff actions and serving as lead/individual contributor on RMC and CMG strategies & analysis.
    • Set-up governance and process to enable quarterly rolling planning, with monthly adjustments & lead Annual Budget & Capacity Planning
    • Support CMG/RMC Integrated Roadmap Planning; drive engineering capability investments (Milestones; Game Plans)
    • Drive Future Operations via requirements management and change/deployment (Initiatives/Strategic Programs)
    • Serve as the overall PCO functional unit leader – serve as member of the RMC Organizational Engagement and Effectiveness Core Team – driving best-in-class planning & operations management across the regions and sub-regions
    • Own the overall RMC “Planning & Management” architecture – ensure L3 Processes, Team SOPs, and support systems evolve in-line with our evolving approach to managing business & operations



    Highly autonomous worker and independent thinker, identifies and solves problems with limited top-down input.

    Challenger mindset, constantly looking to improve/evolve the function/collective capability.




    Direct Reports w/team total at ~10 (in current set-up).  Indirect (broader PCO function is closer to ~100). Must be capable of leading people – both in a supervisory role and/or indirectly.  Requires strong ability to influence people across a highly matrixed organization and ability to effecitvely communicate with senior management.


    Impact Decision Making:


    High Impact.  Directly impacts ~€80M in OPEX/Capacity allocations and operational roadmaps enabling nearly 1B euro in content revenue. 

    Who are you?


    • Undergraduate degree required
    • 10+ years; including relevant operations experience; including 5+ years team-leadership experience
    • Exemplary Planning Skills; ability to handle multiple simultaneous projects/assignments
    • Exceptional Analytical Capabilities; framing, data gathering, modeling, analysis
    • Systems Proficiency; Tech Savvy
    • Excellent oral/ written communication and presentation skills required
    • Strong collaboration and relationship-building skills; ability influence and manage others without direct authority
    • Advanced knowledge in Microsoft Office applications required, specifically PowerPoint, Excel and Word
    • Ability to function and self-motivate in a fast-paced, highly-matrixed and often ambiguous environment
    • English fluency required
    • Domestic and International travel (up to 20%) required

    What You’ll Get:

    • Challenging problems to solve
    • Opportunities to learn cool new things
    • Work that makes a difference in the world
    • Freedom to decide how to perform your work
    • Variety in the types of projects
    • Feedback so you will know how well you are doing
    • Collaborative, Supportive Colleagues

    Make HERE your destination, we are just getting started! Apply now!


    HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.




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