• (Sr.) Operations Enablement Specialist (m/f)

    Job Locations DE-Berlin
    Requisition ID
    Business & Strategic Planning
  • Who are we?

    Ever checked in somewhere on social media? Ever tracked your online orders?” You might be using HERE Technologies every single day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe that with the right people, we will continue to be a game-changer in the technology industry and improve the daily lives of people around the world.

    Find out more by clicking the video below or going HERE


    The Operations Enablement team supports enterprise-wide initiatives focused on uplifting, building and scaling operational capabilities to enable Here’s business strategy. 

    As HERE continues to expand its global outsourcing capabilities we have an exciting and unique opportunity to support and strengthen the relationship with our strategic partners. You will be part of the Operations Enablement Team which is tasked with driving operational excellence through uplifting, building and scaling operational capabilities that enables HERE’s business strategy.

    What's the role?

    On a day to day basis you will be;



    • helping develop a business playbook or toolkit to ensure consistency in the implementation of resource and workforce management practices across HERE
    • supporting the development of future state workforce and location strategy models to assess financial and operational impacts, and quality and speed of delivery
    • implementing a KPI hierarchy from business metrics to operational metrics to measure efficiency and productivity. Governance measures would also be key here
    • supporting communication activities by generating, editing, publishing and maintaining content i.e. presentations, memos, all-hands, newsletters, social media, company intranet, confluence pages
    • supporting, facilitating and participating in quarterly Business Operations Reviews and operational working sessions with distributed teams

    Who are you?

    You are a proactive person who is able to take initiative and loves to drive change. You possess a “unique mix of skills” with at least 4 years of experience in business operations, program management, and/or marketing & communications. During this time, you have had some exposure to workforce management and operational efficiency topics, and therefore have a strong understanding of project management principles. Furthermore, you possess:


    • a BSc/BA in business administration, operational mgmt., engineering or equivalent
    • an innate ability to understand high level strategy and connect-the-dots to facilitate fast transformation. Consulting background would be a plus here
    • excellent communication (to facilitate discussion and evangelise) and presentation (PowerPoint/Excel must be good!) skills
    • great analytical and problem-solving skills with a capability to process high amount of data so support business decisions 
    • Above all, a great spirit of collaboration!

    What we offer:


    HERE offers an opportunity to work in a cutting-edge technology environment in the center of Berlin with challenging operational problems to solve! You can make a direct impact on the delivery of company´s strategic goals and will have the freedom to decide how to perform your work. Off course we will make sure to provide feedback, so you will know how well you are doing and how you can grow. On top of this we have a great list of benefits, among them a public transportation subsidy, German classes (for non-speakers), in-house gym - and the list goes on!



                                                     Make HERE your Destination, we are just getting started! Apply Now.



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