HERE

  • Sr Engineer

    Job Locations IN-Navi Mumbai
    Requisition ID
    2018-22031
    Category
    Research & Software Developmnt
  • Who are we?

    Ever checked in somewhere on social media? Ever tracked your online orders?” You might be using HERE Technologies every single day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe that with the right people, we will continue to be a game-changer in the technology industry and improve the daily lives of people around the world. “Find out more by watching the video below or visiting this link.

     

     

    Our Global Technical Services division team is looking to hire a senior software engineer in Gurgaon. This is the team that provides specialised technology support to our customers after a sale has been completed.

     

    What's the role?

     

    As a Software Engineer inside the Global Technical Services division of HERE you will work to become a product expert providing second-line support to our customers. The position is mainly located within the HERE offices, but from time to time you will be required to visit our Customers.Your responsibilities include:

    • Supporting HERE customers remotely and on-site
    • Analyzing, testing and debugging Customer software issues
    • Tracking and reporting customer issues to the internal teams
    • Training the customer in HERE products
    • Acting as the Voice of the Customer within HERE - you will represent the customer to our internal groups.
    • Review Releases to the customer
    • Continuous learning to become a subject matter expert in a sub-set of the HERE products

    Who are you?

    You are a fast learner with an ability to pick up multiple software languages. You like working under tight deadlines and you put the customers as the number one priority. You will have strong customer focus, experience of software development and a desire to learn and become a subject matter expert. Further you also have:

    • Bachelors Degree in any stream
    • 4-6 years of software development experience
    • You have experience in software development and integration
    • You have strong knowledge in Java, JavaScript and Web Development
    • Good written and oral communication in english.
    • You have prior experience in supporting external customers or clients.
    • You have strong analytical skills and are a team player

     

    What do we offer

     

    HERE offers an opportunity to work in a cutting-edge technology environment with challenging problems to solve! You can make a direct impact on delivery of company´s strategic goals and the freedom to decide how to perform your work.We will support you in delivering your day to day tasks and achieving your personal goals and develop your skills. Personal development is highly encouraged at HERE. You can take different courses and trainings at our online University and join cross-functional team projects within our Talent Platform.

     

     

    Make HERE your destination, we are just getting started.  Apply now!

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