HERE

  • Project Quality Leader

    Job Locations IN-Navi Mumbai
    Requisition ID
    2018-22033
    Category
    Quality
  • Who are we?

     

     

    Ever checked in somewhere on social media? Ever tracked your online orders?” You might be using HERE Technologies every single day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe that with the right people, we will continue to be a game-changer in the technology industry and improve the daily lives of people around the world. “Find out more by watching the video below or visiting this link.

     

     

     

    This position is part of Quality and Continual Improvements team. Quality and Continual Improvements team which is a 55 member team globally, is critical to success for creating best location content within HERE’s core map group. Team has specialized skills in QMS deployment & Maintenance, Customer Escalation management (8D & RCA), driving Lean culture, running lean Six Sigma & innovations program within Global Content Operations team. 

    What's the role?

     

    As a Project Quality Leader (PQL) you will providing expert business analysis on projects and product quality and to provide input for product and process reengineering within Global Content Operations.  You will utilize advanced analytical and problem solving techniques to lead project teams to develop and implement quality process and improvement.  You will be working with division stakeholders within the organization to coordinate activities as they relate to processes and operating models. Further in this role you will : 

     

    • Apply advanced analytical and problem solving techniques to lead process improvement efforts
    • Lead a number of cross functional/organizational project teams to develop and implement improvement actions to help reduce customer complaints
    • Support/lead Lean activities at a site or global level
    • Facilitate/lead proper root cause analysis for project teams or groups within Global Content Operations
    • Support the development of a continuous improvement mindset within Data operations
    • Review/analyze quality results and undertake trend analysis and root cause analysis
    • Drive implementation of corrective and preventive actions and monitor trends during implementation for effectiveness review

     

     

    Who are you?

    An enthusiastic Quality professional with a Bachelor degree and having over 6 years of overall  work experience including 3-4 years of relevant work experience. Furthermore, you have;

     

    • Six Sigma Green Belt Certification Required, Black Belt preferred.
    • Experience with Quality Control Systems and Tools (e.g. Statistical Process Control) strongly desired.
    • Strong leadership skills that inspire team confidence and respect while motivating team members in a creative and effective manner
    • Strong analytical and problem solving skills and experience with implementation and administration of Quality Assurance metrics and processes

     

    What we offer

     

    HERE offers an opportunity to work in a cutting-edge technology environment with challenging problems to solve! You can make a direct impact on delivery of company´s strategic goals and the freedom to decide how to perform your work. We will support you in delivering your day to day tasks and achieving your personal goals and develop your skills. Personal development is highly encouraged at HERE. You can take different courses and trainings at our online University and join cross-functional team projects within our Talent Platform.

     

     

    Make HERE your destination, we are just getting started.  Apply now!

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