• Web Content Manager

    Job Locations US-IL-Chicago
    Requisition ID
    Marketing & Communications
  • Who are we?

    Ever checked in somewhere on social media? Ever tracked your online orders?”  You might be using HERE Technologies every single day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe that with the right people, we will continue to be a game-changer in the technology industry and improve the daily lives of people around the world.  Find out more by clicking the video below or going HERE.


    Over the years, the eCommerce team has been recognized for its great expertise in delivering and operating web stores for its customers. We design web stores, launch, maintain and optimize them on behalf of car manufacturers. Our role is also to promote them to drive traffic and sales. Our team is fully Agile as we deliver solutions together with developers and agencies. As we bring a set of unique expertise, we have the chance to collaborate with various teams and great people through the organization. We continuously think “optimization”- we must keep up to date with the latest technologies and digital trends so we always keep an eye on how to best train ourselves and keep learning. As vehicles get connectivity, e-commerce in cars will become a big thing – be part of it!

    What's the role?

    In this role, you will be responsible for the overall operations of our e-commerce properties. Working on a portfolio of more than 30 web stores in all regions, you will lead a series of initiatives aiming at ensuring that the web stores are always up‐to‐date and perform at their best. You will join the e-commerce group, a 7-person team made of experts who live and breathe “Digital,” and will manage a team of 3 contractors in charge of web content management. The role requires a high interest in eCommerce CMS, Project management, process and methodology, and you must be able to understand and answer business requests to prioritize them and support accordingly.


    • Support web business owners by analyzing, prioritizing and delivering on web change requests
    • Manage the online product catalog and implement various web content optimizations
    • Manage an off-shore team of 3 contractors dedicated to content updates
    • Develop new content pages in multiple languages working together with agencies and development teams
    • Support online campaigns and promotions
    • Lead design, branding and user experience related adjustments

    Who are you?

    • 2‐4 years Web content management experience in an E‐commerce environment (CMS, ideally Drupal & Intershop)
    • Educated to Bachelors/Masters degree or equivalent, ideally in Business/Marketing/Web
    • Experience of web maintenance processes and project methodology (Agile, PERT, Gantt)
    • Ability in analyzing requests, prioritizing, planning, managing, executing and tracking web projects
    • Knowledge of ticketing systems such as JIRA and associated tools
    • Experience of managing agency and external service providers such as translation agencies or external resources
    • Excellent knowledge of MS‐Office, HTML and CSS
    • Fluent in English is essential. French and German are considered as an advantage
    • Appeal for multicultural environment. Ability to work with different time zones.


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