• Web Solution Manager

    Job Locations US-IL-Chicago
    Requisition ID
    Marketing & Communications
  • Who are we?

    Ever checked in somewhere on social media? Ever tracked your online orders?”  You might be using HERE Technologies every single day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe that with the right people, we will continue to be a game-changer in the technology industry and improve the daily lives of people around the world.  Find out more by clicking the video below or going HERE.



    Over the years, the eCommerce team has been recognized for its great expertise in delivering and operating web stores for its customers. We design web stores, launch, maintain and optimize them on behalf of car manufacturers. Our role is also to promote them to drive traffic and sales. Our team is fully Agile as we deliver solutions together with developers and agencies. As we bring a set of unique expertise, we have the chance to collaborate with various teams and great people through the organization. We continuously think “optimization”- we must keep up to date with the latest technologies and digital trends so we always keep an eye on how to best train ourselves and keep learning. As vehicles get connectivity, e-commerce in cars will become a big thing – be part of it!

    What's the role?

    In this role, you will be acting as a product owner and be responsible for our e-commerce solution roadmap and delivery. Working on a portfolio of more than 30 web stores in all regions, your mission will be to design and deliver web solutions for our internal and external customers. Your focus will be on design, user experience, solution delivery and continuous optimization. You will therefore plan your solutions evolution and define a roadmap so resources can be aligned accordingly. You will join the e-commerce group, a 7-person team made of experts who live and breathe “Digital,” and will manage internal and external agencies and development teams in a true AGILE fashion. The role requires a mix of design, UX, product planning, project management and business ownership skills as you must understand the greater picture to provide the best digital solutions over time.

    • Own product roadmap: analyze requirements, assess business opportunity, define, plan & deliver web solutions
    • Run necessary research/analysis to get the data points needed to deliver future solutions and features
    • Define user experience and deliver together with internal/external agencies the necessary wireframes and designs
    • Act as an AGILE Product Owner while working with the development teams (internal/external)
    • Respond to internal/external customer requests for web solutions: gather/analyze requirements, provide a quotation, work through the delivery process, launch and optimize
    • Consult on web solutions topics, in particular e-commerce, for new projects

    Who are you?

    • 5 years Web project delivery experience, ideally e-commerce solutions and in AGILE framework
    • Bachelors/Masters degree or equivalent, ideally in Business/Marketing/Web
    • Experience working with Agile development teams, external agencies and service providers
    • Undersrand user research, UX, design, planning, project management, analytical skills to identify from performance metrics and analytics reports how to best optimize
    • Customer focused, understanding requirements and translating them into actual solutions
    • Excellent knowledge of MS‐Office, JIRA, HTML, CSS and Axsure (or other wireframing software) are an advantage
    • Fluent in English is essential. Appeal for multicultural environment. Ability to work with different time zones.


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