• Sr Business Analyst

    Job Locations US-IL-Chicago
    Requisition ID
    Business & Strategic Planning
  • What's the role?

    The Senior Business Analyst will work across all four areas of responsibility, and will have responsibility and/or accountability for elements within one or multiple areas.  They will work with stakeholders internal and external to GCO.  Key specified responsibilities include:


    • Review, refine, and develop appropriate business objectives for planning & management processes and supporting tools
    • Support strategic and operational planning/forecasting; drive analyses to evaluate operations trends and variances at multiple levels (global, functional, site, program, etc.)
    • Collaborate cross-functionally on implementation of planning systems, Integrated Business Planning processes and techniques for operational improvement
    • Formulate, define and verify business and technology solutions to advance planning and operations, and collaborate internally and externally to define processes and applications meeting the needs
    • Identify and develop KPIs/Metrics and goal statements to drive strategy execution; ensure clear nesting with HERE level strategy execution plan and strong alignment across partner operating groups
    • Distill complex issues and detailed analysis into simple, structured frameworks and drive key business initiatives and effect change through concrete operational plans.
    • Define analytical objectives, requirements, and plans; lead/manage multi-faceted data gathering efforts
    • Develop dynamic models to support multivariate analyses, enable scenario-based excursions, identify drivers, assess sensitivities; maintain model transparency through effective documentation (sources, assumptions, logic, limitations)
    • Present credible findings and recommendations, with an emphasis on getting from the “what” to the “so-what”
    • Work with stakeholders across the HERE Organization to support cross-functional projects
    • Lead special projects, initiatives, and/or internal consulting engagements as necessary

    Who are you?


    • Undergraduate degree or equivalent experience required
    • 3-5 years, including relevant operations experience
    • Experience with supply chain management and integrated business planning principles
    • Superior analytical and critical thinking skills; ability to manage the details while keeping the broader picture in-mind
    • Exemplary Planning Skills; ability to handle multiple simultaneous projects/assignments
    • Able to lead, facilitate large cross-functional meetings/working sessions
    • Knowledge of planning/reporting, business intelligence, and relational database tools (e.g., Business Objects, Hyperion, Crystal, Clarity)
    • Ability to manage a large volume of data to develop analysis and models, keeping the organizational picture in mind
    • Experience assessing performance and operational trends; identifying and implementing measurable improvements using LEAN framework
    • International business experience
    • Consulting experience preferred but not required
    • Product Owner experience preferred but not required
    • English fluency required
    • Domestic and International travel (up to 25%) required

    Make HERE your destination, we are just getting started.  Apply now!


    Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/V



    Who are we?

    Ever checked in somewhere on social media? Ever tracked your online orders?” You might be using HERE Technologies every single day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe that with the right people, we will continue to be a game-changer in the technology industry and improve the daily lives of people around the world. Find out more by clicking the video below or going HERE.



    The Global Planning Team within GCO (Global Content Operations) OPS (Operations Planning & Strategy) has responsibility across four key areas:

    • GCO Planning including processes, tools, and stakeholder engagement
    • Operations Strategy Development & Performance Management Support
    • Decision Support Modeling & Analysis
    • Special Programs/Projects



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