Ever checked in somewhere on social media? Ever tracked your online orders? You might be using HERE technology every single day without even realizing it. You can find us everywhere: autonomous vehicles, smartphones, drones, or third-party apps. We believe that with the righ people, we will continue to be a game-change in the technology industry and improve the daily lives of people around the world. Find out more by going HERE.
We are looking for a Sr IT Support Specialist (m/f/x) for our Platform Operations and IT division, focused on solutioning, engineering and operations of application services and IT offerings for HERE Technologies. Our department, Infrastructure Services and IT, provides and enables internal customers with services, solutions and support focused on delivertig IT services to enable HERE employees across all business units.
As a Sr IT Support Specialist, you will provide tier 2/3 IT application support for HERE employees. You are responsible for resolving support requests as well as meeting customer satisfaction and continous service deliver demands. IT Support staff work in a dynamic, fast paced environment which provides services over the phone, through e-mail, in person (for walk-in customers) and self-service.
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