• Quality Specialist I

    Job Locations IN-Navi Mumbai
    Requisition ID
  • Who are we?

    This position is responsible for providing support to production management team for quality monitoring, auditing and for quality process enhancements.  This position is under the direct supervision of a Quality and Improvement Manager / functional leader and is regularly mentored by experienced specialist/analyst/leader.  This is a developing role for specific advanced skill-set / specialization, as needed for production operations, focused on gradually developing self-proficiency in the use of applicable specialized processes, proprietary tools (and / or customized/cost tools) and applicable production management processes. This role involves limited cross-functional and international interactions.

    What's the role?

    This position is under the direct supervision of a Quality and Improvement Manager and is regularly mentored by experienced leader.

    • Support data analysis of quality results from production and undertake trend analysis and root cause analysis
    • Support implementation of corrective and preventive actions and monitor trends during implementation for effectiveness review
    • Help capture ‘best practices’ / ‘lessons learnt’ and drive knowledge sharing for wider utilization
    • Analyze project data, facilitate/provide expert-level root cause analysis and corrective actions to be implemented by the project team
    • Monitor project performance after corrective actions have been implemented
    • Support Continual Improvement projects where applicable
    • Utilize advanced problem identification tools and process improvement methodologies
    • Support in documentation of Work Instruction / Standard Work documents, etc. as per ISO 9001:2015 standards
    • Contribute towards organizational lean savings targets by Identifying small improvement opportunities, conduct workshops & report out improvements & savings to Management team.
    • Support in deployment of various quality processes for production teams & conducting standard work audits to ensure effective usage of the same
    • Support activities involved during Internal & External ISO audits at a functional level.

    Who are you?

    • Bachelor’s degree (computer sciences, geosciences, management) or engineering diploma (3 years college/polytechnic education);
    • Relevant work experience of 2 to 4 years (or equivalent combination of advanced education and relevant work experience).
    • Knowledge of HERE proprietary tools and production management processes
    • Demonstrable training/certification/usage of quality systems, relevant methodologies, and/or project management processes will be desirable
    • Good knowledge of MS - Office applications with emphasis on presentation, word, and excel & preferably visio.
    • Detail oriented with good analytical and problem solving skills
    • Good written and oral communication skills
    • Preferably a Certified Lean Six Sigma White /Yellow Belt
    • Preferably a Certified Observer / Internal Auditor for ISO 9001:2015.


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