• Planning & Central Operations Manager II

    Job Locations US-IL-Chicago
    Requisition ID
    Map Data Collection
  • Who are we?

    Ever checked in somewhere on social media? Ever tracked your online orders?”  You might be using HERE Technologies every single day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe that with the right people, we will continue to be a game-changer in the technology industry and improve the daily lives of people around the world.  Find out more by clicking the video below or going HERE.


    The North America (NA) Planning and Central Operations (PCO) team is the “control tower” for the North American Regional Map and Content team directing all activities related to the North American map and content portfolio.  The North American Product Management Team defines the “what” around what needs to be delivered to the market and the PCO determines the “how” directing various operational and engineering teams and deploying resources in an optimal manner. 


    What's the role?

    Drive the Sub Regional Operating Plan by supporting the Sub Regional Lead, in close coordination with the Regional Planning Team, provide budget planning, financial analysis & reporting, KPI development & cascade, and manage various special project and/or centralized operations for the Sub Region.


    • Support annual budget planning; represent the Sub-Region in all Regional budget-planning forums (as appropriate).
    • Serve as primary interface to Global Production Organization; represent holistic sub-regional priorities, forecast production capacity demand, manage sub-regional capacity allocations.
    • Support the monthly LE & Forecasting process; support Regional planning team efforts re: reconciliation by maintaining a clear view of current headcount, headcount plans, OPEX plans, and changes to plan month over month.
    • Support the Sub Regional lead with analytical support, localized dashboards/reporting as necessary, to drive sub-regional decisions (capacity allocations, relative priorities, etc.)
    • Support the RMC goals and KRI/KPI cascade; align closely with the Regional Planning teams to ensure sub-regional goals, priorities, and results measurements are nested, and in-line with broader regional/global priorities.
    • Possibly manage a planning & central operations team responsible for various centralized operations and/or special programs; between 1-5 direct reports - including goal setting, performance management, and personal development.
    • Ensure single points-of-contact are assigned to represent the Sub-Region on all key global & sub-regional initiatives (as defined by the Global & Regional teams).
    • Serve as the Sub-Regional Representative for various planning & support systems (processes, data, tools), as well as engineering needs (bottoms-up requirements) pass requirements through the relevant Regional Planning & Operations forums; participate in rationalization exercises to maintain a coherent view of what’s been pushed through the channels vs. put “on-hold”
    • Project Management: Strong project management acumen, with full operational context.  Able to manage key projects/initiatives in-line with PMBoK principles.  Effectively identifies deliverables, organizes work, and drives/tracks to completion.  Can effectively represent sub-region in key regional/global fora on key topics (based on project assignments).


    Who are you?

    • Undergraduate degree required, MBA preferred 
    • 8+ years, including relevant operations experience
    • Exemplary Planning Skills; ability to handle multiple simultaneous projects/assignments
    • Able to lead, facilitate large cross-functional meetings/working sessions
    • Excellent oral/ written communication and presentation skills required
    • Strong collaboration and relationship-building skills; ability influence and manage others without direct authority
    • Superior analytical and critical thinking skills; ability to manage the details while keeping the broader picture in-mind
    • Advanced knowledge in Microsoft Office applications required, specifically PowerPoint, Excel and Word
    • Ability to function and self-motivate in a fast-paced, ambiguous environment
    • English fluency required
    • Domestic and International travel (up to 25%) required


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