• Quality Manager

    Job Locations US-IL-Chicago
    Requisition ID
  • What's the role?

    You will be responsible for improving software design, development, and quality of end to end solutions for features and technologies within HERE business. Your role will be critical to shaping innovative and scalable solutions that enable our teams to achieve cost reductions, quality improvements, cycle time reductions, & customer satisfaction. You’ll work with global teams to understand requirements, build business cases for improvement opportunities, establish critical metrics, monitor process performance, lead change management, build models for decision-making, and support risk identification and mitigation. Some of the main responsibilities will be the following:

    • In alignment with the HERE Quality organization’s vision, designing, developing and optimizing development and quality processes and solutions
    • Modelling and running simulations on process performance to support decision-making on new improvements
    • Use the aid of analytics and data driven improvement methodologies such as Lean Six Sigma principles in process designs
    • Establish root cause analysis for defects resulting from process design or execution
    • Supporting Agile teams with process analysis and modeling
    • Guiding production teams ability to consistently adhere to the process, effectiveness & utilization of deployed software tools, and ongoing improvements in operational efficiency

    Who are you?

    You are a fast learner, with an eye for detail, ability to work in a dynamic environment, and the following:

    • B.Sc or M.Sc in Math or Science field
    • Experience in Lean and Agile development and deployment methodology
    • Experience with Six Sigma methodologies DMAIC, FMEA, DMADV a plus
    • Strong experience with data analysis, manipulation, and modeling
    • Expertise in work flow management, monitoring systems such as BPM, and databases
    • Expertise in analytics and data storage/processing technologies including VSM, Statistical comparisons, FMEA in process design
    • Excellent communication skills: presentation, conflict resolution, customer focused, can communicate with all levels

    What Do We Offer?

    • An opportunity to work with exceptional people
    • Challenging problems to solve
    • Work that makes a difference in the world
    • Freedom to decide how to perform your work
    • Variety in the types of projects
    • Feedback so you will know how well you are doing
    • Collaborative, Supportive Colleagues

    Make HERE your destination, we are just getting started. Come join our team.


    Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets.



    Who are we?

    Ever checked in somewhere on social media? Ever tracked your online orders?” You might be using HERE Technologies every single day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe that with the right people, we will continue to be a game-changer in the technology industry and improve the daily lives of people around the world. Find out more by clicking the video below or by visiting this link.



    Join an exciting team that develops delivery solutions across the organization. This team focuses on ground breaking solutions in Continuous Delivery methods. We put emphasis on learning and developing skills that will enable development to automate delivery. There is a constant need to develop solutions for development teams’ unique needs. You will help teams get kickstarted with new or more efficient delivery methods while maintaining and meeting the needs of quality and delivery speed.



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