HERE

Sr Product Manager

Job Locations US-IL-Chicago
Requisition ID
2021-58621
Category
Research & Development

What's the role?

HERE offers its customers powerful Location Services that move people and goods efficiently and help organizations make better decisions based on location intelligence. Our Places product is one of the most important capabilities: Nearly every location-based experience starts by identifying a relevant destination, waypoint, place or geographic area.  

 

As Global Product Manager, you will work as part of Search and Places team to define, manage, and implement our Places product offeringsYour goals are to understand the market needs, set the product & go-to-market strategy, manage product offerings and work closely with a strong engineering team to build high performance Places data products and services.   

 

You are joining a Search and Places team working on cutting-edge innovations including voice search, place relationships, and personalization. Our global product group is focused on scaling and enhancing our capabilities with machine learning, data science, anonymized user signals, and sourcing the best data on earth.  

 

We are committed to not just to serving our customers but to understanding the user experience of end consumers. We embrace diverse backgrounds and diversity of thought to help us make world-class products that reflect the needs of our users. If this sounds like what you've been looking for, please apply today! 

 

 

MAIN RESPONSIBILITIES  

Manage a global portfolio of places & point products as the subject matter expert for all Points of Interest (POIs) at HERE. 

Product: 

  • Understand customer use cases and end user pain points in order to develop and guide world-class POI data products. 
  • Enage and collaborate with HERE stakeholders, including Search and Geocoding PMs and engineers to improve Search and POI products. 
  • Establish KPIs for countries and establish new baseline KPIs as needed for such items as content freshness and rich dataMonitor and drive product decisions through data-driven product development. 
  • Prioritize customer deliverables and develop product roadmaps for all global POI product lines. 
  • Drive hypothesis-driven testing with engineering team in order to evaluate methnods of improving POI quality, including: web scraping, user signals, and new content sources. 
  • Engage closely with engineers and data scientists to build machine learning models that extract maximum value from HERE datasets and products.  

 

Customer & Market Insights: 

  • Use existing customer data to understand the new market opportunites and customer use cases related to Places. 
  • Collaborate with customers and industry leaders on challenges facing the POI market. 
  • Work with design research to understand user pain points in order to inform KPIs and product development priorities. 

 

Business Development & Sales Support:

  • Engage with Product Marketing to create go-to-market plans for new product development including sales training, marketing collateral, and internal/external communication.  
  • Support sales proposals with use cases and roadmap estimates. 

Who are you?

  • You have experience, insights, and knowledge about location technology, Places, POIs, data and content sourcing, geocoding, and location search are clear assets for this role.  
  • You are data-driven, and can lead by establishing a strong framework for KPIs and product metrics. 
  • You have an orientation for putting analysis into action by developing requirements and driving toward metrics-driven results.  
  • You have a great track record of execution and driving complex topics with several dependencies.  
  • You are passionate about understanding customers, solving market problems, and owning the product business case.  
  • You have capability to present your ideas, convince, and inspire people in English.  
  • You enjoy working with customers and understanding their needs. 
  • Entrepreneurial mentality, pragmatism, and a solution-oriented approach to problem solving.  

 

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

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Who are we?

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

 

At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us. Watch Video

 

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