As the Senior Technical Support Engineer, you are an experienced support engineer with a pre-sales/post sales mindset and ensure the Customer makes optimal use of HERE products and services, from the evaluation phase through the production phase and into the maintenance phase. In this role, you will ensure customer satisfaction by providing technical training, resolving issues and being the voice of the Customer to internal HERE departments.
Your main responsibilities include:
You have strong customer focus, establish close relationships with key internal stakeholders and have the ambition to become a subject matter expert of the broad range of HERE products and services.
You are a strong match for this role if you possess the following skills, competencies and experience:
HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.
At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.
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