The Global Process Manager position is responsible for supporting the Global Process owner (GPO) and the Procurement team at HERE Technologies.

This person will support improvement to the Procurement process, create documentation (whether new contract templates, policies, standard operating procedures or training materials), audits and other process work as required (including communication and training internally as well as externally). This position will develop trusting relationships within and outside the Global Procurement team to coordinate efforts.

The tasks will include (but will not be limited to) the following:

• Understand and promote compliance with the Procurement process and assist with the creation of the associated documentation
• Contribute to the identification of issues, risks, and improvement opportunities/process improvement activities within Procurement
• Draft Procurement policies and associated Standard Operation Procedures (SOP).  Ensure the continuous cross functional review of the Procurement process to continuously collect feedback, generate proper communications and training, help manage compliance and non-compliance
• Draft contract templates in collaboration with the Legal function, job aids and instructions, workflows using tools
• Support process requirements definition and process redesign for the Procurement tools when needed
• Assist with the conduct of audits (internal and external) at HERE with the quality team with or without the Global Process Owner as well as risk management with assigned Category/commodity groups, if needed
• Instill best practices throughout the Procurement organization. Advise and support team in a Subject Matter Expert capacity (Category management, contracting, etc....)
• Conduct specific training as required by the GPO in the Procurement team or outside of the Procurement team
• Conduct research on best practices and other subjects as required.
• Be flexible and open to taking on additional projects when necessary

Environment:

• Independent with coaching and guidance provided
• Creative in identifying improvement opportunities, operational improvements and the tools that support these
• Proactive and detailed oriented.
• English speaking environment with ability to adapt and be inclusive of a global organization

Scope:

• Individual contributor

Impact decision making:

• Strong customer service orientation combined with the highest quality assurance standards
• Through continuous improvement techniques, decreases response or cycle time, improves the timeliness of follow-up, and keeps HERE stakeholders informed of changes/updates           

Requirements:

• Bachelor’s degree preferably in Law or Business Administration
• 5+ years in an analytical role (e.g., Procurement, Legal Operations, corporate/internal audit). Experience working in a Procurement Center of Excellence is preferred
• Excellent writing and drafting skills
• Ability to interface / engage / influence at all levels via strong written, oral, and presentation skills
• Creativity in problem solving
• Demonstrated ability to learn quickly
• Good proficiency in MS Applications (MS Outlook, MS Excel, MS PowerPoint). Knowledge or willingness and ability to learn other tools such as SharePoint, Confluence, WorkVivo, JIRA, etc.
• Experience with process management (exposure to Policies and SOPs)
• Good communication, organizational and time management skills
• Interest in continuous learning and staying abreast of industry trends and technology

What do we offer?

• Truly international team of fantastic & talented people from 60+ countries worldwide
• Challenging problems to solve
• Collaborative and encouraging colleagues
• Opportunities to learn, grow and develop
• Flexible working hours
• Competitive salary plus bonus

Change is HERE. Apply Now.

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As part of HERE Technologies employment process, candidates will be required to successfully complete a pre-employment screening process. This offer and any related claims are subject to the successful completion of a pre-employment screening. This will involve employment, education, and criminal verification if applicable.

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.