Overview:

We are seeking a dynamic and experienced Business Operations Manager to join the Automotive Solutions team. The ideal candidate will play a pivotal role in aligning business objectives with engineering capabilities, ensuring efficient execution of projects, and driving cross-functional collaboration to deliver exceptional outcomes. This position requires strong communication, facilitation, and negotiation skills, along with a solid understanding of design thinking principles and agile frameworks in a scaled environment.

Responsibilities:

• Collaborate closely with Product Managers, UX experts, Sales, and Architects to facilitate the product discovery process and create a product-led backlog that aligns with business objectives.
• Work with stakeholders to establish and align on high-level goals and quarterly objectives.
• Define metrics, such as KPI to measure success.
• Work with Product Managers and Engineering to develop and communicate a roadmap for executing these goals, ensuring visibility and alignment across the organization.
• Maintain traceability of goals and track progress of execution, identifying and addressing any gaps or roadblocks.
• Facilitate alignment calls and regular meetings to ensure all stakeholders are on the same page and progress is communicated effectively.
• Conduct regular follow-ups on end-to-end delivery milestones, ensuring that projects stay on track and deadlines are met.
• Perform risk analysis and develop mitigation plans to address potential issues that may impact project delivery or business objectives.
• Facilitate workshops and discussions with cross-functional/product teams to align on goals, make dependencies visible, and drive progress towards key milestones.
• Negotiate and resolve conflicts as needed to ensure alignment and progress towards shared objectives.
• Utilize design thinking principles to foster innovation and drive continuous improvement in processes, tooling and way of working practices.
• Implement and manage agile frameworks in a scaled setup, ensuring effective coordination and collaboration across multiple product teams.
• Serve as a liaison between internal stakeholders and various product teams to ensure alignment and coordination of work towards end-to-end delivery of customer commitments.
• Lead program initiatives to ensure all teams adhere to standard practices and an integrated planning system.
• Facilitate retrospectives to reflect on team performance, identify areas for improvement, and implement actionable strategies for enhancement
• Monitor budgets and resource allocation to ensure that planned deliverables are not impacted by financial constraints.
• Maintain a customer-centric approach, ensuring that delivered projects align with customer needs and add significant value.

• Bachelor's degree in Engineering or Business Administration, or related field.
• Proven experience in business operations management, program management, or related roles.
• Strong communication, facilitation, and negotiation skills, with the ability to influence and collaborate effectively with cross-functional teams.
• Solid understanding of design thinking principles and agile frameworks, with experience implementing and managing agile frameworks in a scaled environment.
• Demonstrated ability to work with internal stakeholders, including Product Managers, UX experts, Sales, and Architects, to facilitate the product discovery process and create a product-led backlog.
• Experience in facilitating retrospectives to reflect on team performance and drive continuous improvement.
• Excellent problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.
• Highly organized with strong attention to.
• Proficiency in project management tools like JIRA and facilitation tools.
• Certification in relevant areas such as Scrum, Nexus, SAFe ,PMP is a plus.

Join Our Team:

If you are passionate about driving operational excellence, fostering cross-functional collaboration, and delivering value to customers, we invite you to apply for the Business Operations/Program Manager position. Join us in shaping the future of our organization and making a meaningful impact in the industry.

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.