As the Sr Business Operations Analyst , you will be the SME and coordinator of operational execution, ensuring that content products are delivered on time and within budget to meet agreed scope by working with internal and external stakeholders.You will support development of operational strategic plans that ensure continued successful growth in the market.   Your main responsibilities include : - Coordinating with Product Managers, external partners, and other operations teams in ensuring cross functional teams adhere to content product requirements and deadlines, reporting of execution progress on behalf of Japan Operational team. - Translating Japan content product roadmap into tactical operational plan in cooperation with product owners and relevant operations teams. - Coordinating execution of operational plan to achieve planned target and developing or improving the ways of working with stakeholders including external partners. - Engaging closely with cross-functional teams to help determine efficient and effective implementation methods and obtain agreement on execution schedules. - Ensuring content roadmap requirements and acceptance criteria are clearly defined with product owners, support execution teams in delivering to those requirements within time and budget. - Managing and mitigating risks – supporting team reviews to track dependencies and review progress, addressing blockers and facilitating required alignment sessions - escalating where appropriate. - Creating and managing report on projects/programs with clarity and accuracy to help LT/stakeholders make right decisions.

As a Senior/Lead Software Engineer in Test, you will be a key member of our international and growing HERE SDK engineering team. This is an experienced position that requires fluency in the latest versions of the Android and iOS and mobile testing. You are motivated to explore and deliver the best possible solutions to our customers with very high quality. You should have a strong passion for technology and a strong customer-centric product sense. You should enjoy working outside the comfort zone and love to learn new technologies. You will do coding on a daily basis. This includes but not limited to extending of functionalities of simple IOS and Android mobile applications, writing Jenkins scripts in groovy and bash, developing multithreading application.You will write, maintain and execute the automation and KPI tests for our SDKs. You will work close together with the software engineers to solve quality issues you detect. You will have an eye on the performance and overall experience of our mobile SDKs. You will continuously work towards monitoring and improving the team’s test infrastructure and come up with new and innovative solutions as and when required.Work will be done in a team with other engineers, designers and usability experts and in close collaboration with engineers of the location platform.   The position  will report to the Engineering Manager of Infrastructure for the HERE SDKs for Mobile.

HERE is a location data and technology platform, providing a development environment (HERE Workspace), a data exchange (HERE Marketplace), map creation and visualization capabilities (HERE Studio) and a set of location services (HERE Location Services). These capabilities leverage the Reality Index, a rich source of location contextual data that captures relationships between places and things. We empower our customers, partners and developers to achieve better outcomes by leveraging our different location centric capabilities. The company has more than 9,000 employees across 56 countries.   Our go-to-market model is a segmented approach focused on: - Automotive - Transport & Logistics (T&L) - Telco, Media and Technology (TMT) - Retail and Financial Services.   For the French market we’re looking for a Sr. Account Executive to drive our solutions portfolio for our key accounts within Telco, Media and Technology.   For this you will: - Develop annual business plans: for assigned vertical, outline clear strategies, tactics, and action plans. - Deliver revenue targets & growth plans: drive growth by closing new large deals, upselling and co-creating in order to hit your revenue and booking targets. - Lead complex licensing deals for location data and technology platform working with the different internal and external stakeholders. - Develop great executive-level relationships: build and nurture C-level relationships; drive customer excitement; detect and develop new opportunities for revenue growth; leverage team to build business cases. - Analyze markets, develop strong customer understanding, find new insights that can drive our roadmap, understand HERE strength and how it can resolve specific problems or deliver value to specific vertical industries; spot low hanging fruit, invest in long-term opportunities and drive proper value based selling approach. - Be a team player and develop harmonious cross group collaboration: engage with all required global groups such as strategic partner teams, solution partner teams, industry solutions teams, portfolio teams, product management, professional services teams, licensing & business operations, legal, and program management. - Demonstrate excellence in execution: ensure top quality business planning, sales forecasting and reporting.

Responsibilities: HERE's OneMap team is looking for a Principal Software Engineer that will help with the creation of mapping products that are highly available, performant, and near real-time. We drive continuous re-architecture improving service latency, accuracy of content, service robustness, and cost-of-ownership. Relentlessly eliminating undifferentiated work, services, content domains, and products (both new and old) in favor of single sourced and open building blocks. As owners of Here’s front-line systems for both ingestion and delivery to automotive customers, we lead innovation in both re-use, automation of operations and next evolution of products.   OneMap is comprised of the following teams. Data Ingestion Single entry point for all source data into OneMap to deliver quality into all the products. Our vision is to provide HERE a scaled digital view of the world based on the fusion of multiple source inputs using real-time systems to keep products, services, and customers continuously updated with valuable changes while maintaining and moving existing products to the OneMap architecture.   This automation combined with scalable services will continuously be re-architected to capitalize on the latest HERE Platform technologies and features.     Data Extraction Provide a digital view of the world based on multi-sourced sensor data.  Data Extraction will lead HERE’s end-to-end mapping strategy by providing a scaled digital view of the world based on the fusion of multiple source inputs. These real-time systems will keep products, services, and customer continuously updated with valuable changes while maintaining and moving existing products to the OneMap architecture. This automation combined with scalable services will be continuously re-architected to capitalize on the latest HERE Platform products and features.    Data Creation – Lanes Lanes will create and deliver high quality lane attribute content for all OneMap. Our vision is to provide HERE with a scalable, highly accurate and automated data creation pipeline for lane attributes using conflated data sources from multiple source inputs to keep our customers continuously updated with real world changes.   Data Creation – Roads and Localization Objects Data Creation (Roads, Core content & Localization Objects) will create and deliver high quality attribute content for OneMap. Our Vision is to provide HERE with a scalable, performant, fully automated and highly accurate data creation pipeline for road, localization objects & core content attributes using conflated data sources from multiple source inputs to give our customers Map data that is continuously updated with real world changes.   Publication Publication will create and deliver HERE’s map products to meet the diverse industry demands. Our Vision is to publish map-content changes in near real-time into any HERE product by providing a highly scalable, fully automated and accurate product creation pipeline. Any products are designed for their industry specific product life-cycles to ensure customer satisfaction.   Spatial Intelligence We are a multi-faceted data and product creation organization which develops and supports a wide-ranging combination of core map content  and innovative, leading-edge spatial intelligence HERE product portfolio to new markets and strategic partnerships.  - Core map content and products - we derive and manage products including 2D/3D Buildings, 2D/3D Landmarks, Named Areas (Admin, Postal, Zone), Elevation/DTM, Natural Guidance,  Z-Level Derivation, a variety of reference services, and over 30 KTLO products - Spatial intelligence - content and products we currently derive and manage include Visuals for Junctions and Signs, Navigable 3D Landmarks, Places Footprints, Final Meter, Yard Map, 5G Geodata, Cellular Signals, Premier 3D Cities and a suite of innovation prototypes (e.g. 3D Map IoT simulation, Predictive Road Safety, and Spatial Computing) - We work in close concert with all other organizations in OneMap Engineering to define, implement, and deliver high quality E2E product delivery pipelines. - We follow OneMap Engineering best practices and utilize the latest HERE Platform technologies and features. OneMap Integrations The centralized Architecture team will ensure OneMap System architecture meets current and future business needs in supporting a service-oriented architecture.  The centralized DevOps will collaborate with management,  development teams, and the SRE organization to define, create, deploy, and support a standardized set of DevOps policies, technologies, runbooks, templates, and best practices for the OneMap Engineering Organization.   The centralized Tools team will be responsible for defining, developing, and maintaining a core set of enabling libraries and tools for OneMap data and product creation.  The team will support a standard set of technologies, frameworks and best practices which will be used across the entire OneMap ecosystem.

Main Responsilities: Has end-to-end accountability for software & technology for a product or significant part of a product, defining and driving a technology strategy aligned with the broader organizational strategies and ensuring expected business outcomes. Balancing market, customer and internal stakeholder requirements, interface with the Product Manager and Product Marketing & Engineering teams, defines a product development roadmap, driving the delivery of optimized set of features across all stakeholders Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information. Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resources.     General Purpose: Engaged in  executive, professional, and technical roles in both pure research activities and engineering/product development in hardware, software and systems of Company products. The creation of products with new or different characteristics that offer new or additional benefits to the customer. Product development may involve modification of an existing product or its presentation, or formulation of an entirely new product that satisfies a newly defined customer want or market niche.

Responsibilities: • Eliciting the requirements from all relevant stakeholders and translate stakeholder requirements to system requirements - working in close collaboration with Solution Architects. • Documenting requirements. • Ensuring the traceability of the requirements throughout the project. • Conduct reviews of requirements according to given metrics. • Establishing requirements baselines and tracking the changes to that baseline. • Driving the assessment of the changes to the requirement for identifying the related risks, impact and dependencies. • Monitoring and reporting the requirement quality metrics established for the program. • Identifying the potential improvements to the requirements. • Be the point of contact for Quality assurance in regards to: o Optimizing the requirement management process for the program. o Establishing the program specific requirement quality metrics with the core program team. o Ensuring the individual requirement quality metrics and group requirement quality metrics for the requirements. Authorities • Customize and establish the requirement management process for the program. • Establish the requirement quality metrics in coordination with the program manager and the QA manager. • Orchestrate the establishment and refinement of requirements by working together with the Stakeholders. • Review the results of requirement quality metrics.

You as a Solution Architect / Pre-Sales Consultant are a big picture thinker and in-depth problem solver, able to leverage HERE product, technology and data assets to architect solutions solving variety of problems in the market. The SA articulates ecosystem architectures and trends, and provides technical consulting as a trusted advisor. You are part of a team of 14 solution architects with specialisation in areas like Automotive, Transport & Logistics, Technology Media Telecommunication & Retail. The team will work with strategic partners/alliance partners and solution partners with global companies like cloud platform providers (Amazon, Microsoft, SAP) and Tier 1 system integrators (Accenture, Cap Gemini, Atos, …).   The role will have the following elements: - Opportunity Analysis - Identify customer challenges as part of technical discovery process and solve as part of value-selling engagements with our sales and account teams (be the business consultant that understands customer business processes and maps them to technology solutions to optimize business outcomes) - Clearly connect customer insights and observed pain points to relevant HERE products and technology assets - Incorporate ecosystem and partner analysis in any solution architecting proposals - Identify required project and technical steps to drive the opportunity from Discovery stage to contract closure - Solutions: - Support pre-sales activities focused on winning new business in concepting unique services solutions that connect how we uniquely solve customer pain points with HERE Technologies products & assets - Participate in value-based-selling methodology in understanding and articulating how our product assets & technology stack contribute to solution offerings proposed to the customer - Provide direct and deep technical expertise for opportunities - Customer: - Represent the company as a solution & technical expert with customers - Build relation with a key account or group of key customers - Build customer loyalty by becoming a trusted advisor - Represent the company as a technical expert with the customer - Represent voice of customer back to HERE product & engineering teams, including customer & market requirements, competitive insights & inputs for business cases to justify investment decisions - Team Collaboration - Actively support the account teams with solution advice, presentations, and customer communications insuring the success of the sales process (e.g. VBS) - Partner across industry leads, partner teams & industry relations teams to gain full understanding of our eco-system and partner network – to better inform solution options for our customers - Build a network and engage with Business Groups and relevant Function Group to keep the full overview of the HERE portfolio and Capabilities e.g. pricing, marketing, strategy, portfolio planning, research - Industry - Keep up to date with new industry and technology trends in order to maintain skill set and overall effectiveness

HERE is a location data and technology platform, providing a development environment (HERE Workspace), a data exchange (HERE Marketplace), map creation and visualization capabilities (HERE Studio) and a set of location services (HERE Location Services). These capabilities leverage the Reality Index, a rich source of location contextual data that captures relationships between places and things. We empower our customers, partners and developers to achieve better outcomes by leveraging our different location centric capabilities. The company has more than 9,000 employees across 56 countries.   Our go-to-market model is a segmented approach focused on: - Automotive - Transport & Logistics (T&L) - Telco, Media and Technology (TMT) - Retail and Financial Services.   For the UK market we’re looking for a Sr. Account Executive to drive our solutions portfolio for our key accounts within Telco, Media and Technology.   For this you will: - Develop annual business plans: for assigned vertical, outline clear strategies, tactics, and action plans. - Deliver revenue targets & growth plans: drive growth by closing new large deals, upselling and co-creating in order to hit your revenue and booking targets. - Lead complex licensing deals for location data and technology platform working with the different internal and external stakeholders. - Develop great executive-level relationships: build and nurture C-level relationships; drive customer excitement; detect and develop new opportunities for revenue growth; leverage team to build business cases. - Analyze markets, develop strong customer understanding, find new insights that can drive our roadmap, understand HERE strength and how it can resolve specific problems or deliver value to specific vertical industries; spot low hanging fruit, invest in long-term opportunities and drive proper value based selling approach. - Be a team player and develop harmonious cross group collaboration: engage with all required global groups such as strategic partner teams, solution partner teams, industry solutions teams, portfolio teams, product management, professional services teams, licensing & business operations, legal, and program management. - Demonstrate excellence in execution: ensure top quality business planning, sales forecasting and reporting.

As a (Sr.) Account Executive at HERE you will lead businesses into the era of location intelligence. Not sure what location technology is? Don’t worry, you’ll learn!   Specifically, you will make a key contribution to grow the Medtech/Pharma customer segment at HERE, by acquiring new customers in this target industry and closing large-scale deals. For this, we’re looking for driven and capable people with a strong interest in technology sales, key account management, and growth.   What is the role about? You will - identify key influencers and decision-makers at named key accounts and build relationships at senior executive level - own the full-cycle sales engagement with prospective customers: scope, create, and drive proposals, business cases, and respond to customers’ business requirements; - work closely with and orchestrate internal technical and professional teams, as well as external partners, to support the best business solution for your customers; - negotiate contracts and win deals - become a trusted advisor to your customers to ensure customer retention

SENIOR Software Engineerwould be a part of the Process Design Engineering & Innovation team. You plan, design, develop and test complex software customer solutions that advance HERE’s geolocation business and vision. You often cross functional and technical domains in multiple industries including Automotive, Transport and Logistics. Over the course of the software development lifecycle, you will be responsible for the delivery of software design, implementation, integration and quality of the assigned components. Flair for software and solution development. Must have good communication skills and be passionate about integration etc.     MAIN RESPONSIBILITIES - Participate in all stages of software development including gathering requirements, software design, coding, testing, and release. - Ensure software created and released conforms to quality requirements by accurately writing and executing test plans and unit testing of developed code. - Investigation and root cause analysis of software and system defects. - Work with other teams and departments to achieve cross-functional goals and fulfill requirements. - Maintain and run tools and processes that support and automate software solution release and deploy the development artifacts for release to production. - Mentor less experienced team members on technical matters. - Support opportunity quotation initiatives (RfX) by providing technical analysis, detailed component design, and effort estimates for the assigned scope. - Research and development - Be involved in research and development activities to understand and identify the solution requirements aligned to HERE’s vision and business needs - Plan, direct or coordinate quality assurance programs and formulate quality control processes for the solutions designed - Develop engineering on technology initiatives, tool development and process optimization - Analyze completed prototype, pilot, and scaled projects to identify gaps to address further requirements or specification issues and communicate to relevant stakeholders - Identify solution / project requirements, technical tool, and document gaps, and communicate specification issues to internal stakeholders     ENVIRONMENT - Tasks of moderate complexity requiring some discretion and independent judgment. Carries out tasks/activities according to assignment and set guidelines. Limited supervision and coaching needed.   SCOPEarameters and able to achieve organizational & department goals as defined.     IMPACT DECISION MAKING  - Impact is short-term and departmental/project in scope. Accountable for quality, accuracy, and efficiency. Actions and errors can have functional area impact.

SENIOR Software Engineerwould be a part of the Process Design Engineering & Innovation team. Will be required to understand evolving business processes, new demand to create efficient end to end process/solution design for customer/data operations which caters to internal and external customers. Responsible to develop, document & execute process/engineering solution for new processes and services. Individual must be able to assess not well-defined design requirements and develop a course of solution/action to meet the expectations of all critical stakeholders.     MAIN RESPONSIBILITIES  - Software Engineering - Design, Test and implement software systems that optimize all phases of data operations process and new solution designs - Process Engineering - Perform requirements analysis, understanding the business requirement and design and develop optimized and customized solutions for customer - Support the managers in designing team strategies, be the forerunners for innovation vertical within the team by driving patents - Know how to build enterprise - grade solutions and systems - Work in emerging and traditional technologies such as Java, Kafka, SQS, React, RESTful services, JSON, XML, HTML / HTML5, CSS, NoSQL, databases, relational databases, and AWS/Cloud Infrastructure to name a few - Develop innovative solutions - Maintain and increase code quality, while ensuring best engineering practices - Monitor and improve performance assuring highest customer availability - Adapt services to other backend API changes and technological upgrades - Research and development - Be involved in research and development activities to understand and identify the solution requirements aligned to HERE’s vision and business needs - Analyze workflows within and across all departments to determine how the entire process can work better together - Identify solution / project requirements, technical tool and document gaps, and communicate specification issues to internal stakeholders - Analyze completed prototype, pilot and scaled projects to identify gaps to address further requirements or specification issues and communicate to relevant stakeholders     Environment  - Tasks of moderate complexity requiring some discretion and independent judgment. Carries out tasks/activities according to assignment and set guidelines. Limited supervision and coaching needed.   SCOPE - Participates as an individual contributor with advanced professional expertise. Makes decisions affecting functional work within set parameters and able to achieve organizational & department goals as defined.     Impact DECISION MAKING  - Impact is short-term and departmental/project in scope. Accountable for quality, accuracy, and efficiency. Actions and errors can have functional area impact.

SENIOR Software Engineer (QA) would be a part of the Process Design Engineering & Innovation team. Will be required to understand evolving business processes, new demand to create efficient end to end process/solution design for customer/data operations which caters to internal and external customers. Responsible to test, automate, document & execute process/engineering solution for new processes and SW solutions as per customer requirements. Individual must be able to assess not well-defined design requirements and develop a course of solution/action to meet the expectations of all critical stakeholders.Must have good communication skills and be passionate about integration etc. specially with OEM platform.   MAIN RESPONSIBILITIES - Apply quality engineering principles throughout the Agile product lifecycle - Design and develop automation scripts in streamline testing methodology with various test automation tools like Selenium and Robot Framework as needed - Detect and track software defects and inconsistencies, track software test results in relevant tools/databases and provide timely solutions - Know how to build enterprise-grade products and systems - Analyzing user stories/use cases/requirements for validity and feasibility - Collaborate closely with functional team members and departments - Automate all levels of testing (System, Integration, and Regression) - Design and Execute batches of automation test scripts and suites - Design and maintain Test Plan and automation testing documentations - Assist the team in troubleshooting issues that may arise during testing phase and in production phase - Planning and co-ordination of testing activities - Build automation libraries supporting the test automation tool / framework with the objective to improve the testing process - Process engineering - to perform requirements analysis, understanding the business requirement and design and develop optimized and customized solutions for customer. Solution depending on customer can range from design to testing and deployment. - Collaborate with cross functional groups including software development, operations engineering, software launch and software users to create and execute test matrices (test scenarios and test cases) based on software requirements and tool functionality - Analyze workflows within and across all departments to determine how the entire process can work better together - Identify product / project requirements, technical tool and document gaps, and communicate specification issues to internal stakeholders - Analyze completed prototype, pilot and scaled projects to identify gaps to address further requirements or specification issues and communicate to relevant stakeholders.

- Acts as liaison between Development teams and Platform (PAAS) teams to translate requirements into technical tasks or support requests - Uses coding languages or scripting methodologies to solve a problem with a custom workflow - Documents problems, articulates solutions or workarounds - Presents a minimum of 2 technical "Brownbag" sessions to Development organization (yearly) - Leads discussions to brainstorm about the best way to tackle a complex technological infrastructure, security, or development problem - Sets best practices for incremental testing actions on code using a test driven approach where possible (TDD) - Acts as Subject Matter Expert (SME) for different areas within team - Drives and demonstrates group code review - Leads triage efforts when escalation occurs within team

Responsibilities - Eliciting the requirements from all relevant stakeholders and translate stakeholder requirements to system requirements - working in close collaboration with Solution Architects. - Documenting requirements. - Ensuring the traceability of the requirements throughout the project. - Conduct reviews of requirements according to given metrics. - Establishing requirements baselines and tracking the changes to that baseline. - Driving the assessment of the changes to the requirement for identifying the related risks, impact and dependencies. - Monitoring and reporting the requirement quality metrics established for the program. - Identifying the potential improvements to the requirements. - Be the point of contact for Quality assurance in regards to: - Optimizing the requirement management process for the program. - Establishing the program specific requirement quality metrics with the core program team. - Ensuring the individual requirement quality metrics and group requirement quality metrics for the requirements. Authorities - Customize and establish the requirement management process for the program. - Establish the requirement quality metrics in coordination with the program manager and the QA manager. - Orchestrate the establishment and refinement of requirements by working together with the Stakeholders. - Review the results of requirement quality metrics.

As the Professional Services (PS) Partner Development Lead, you will be responsible for owning the PS relationship with Partners within AMER and for driving assigned PS bookings and revenue targets. You will be responsible for managing all aspects of these relationships including driving innovation, supporting the co-sell process, raising awareness of HERE Professional Services and ensuring that our partners are able to consume HERE products and services easily. We are looking for a Professional Services Partner Lead to join our team in January 2022.   Your main responsibilities will be centered around three main areas:   - Lead engagement for nominated Strategic Partner accounts within AMER - Build and maintain a Partner plan for your named accounts, including technical capabilities and commercial opportunities to achieve bookings and revenue targets - Support the interaction of Strategic Partners within your region including supporting the sales team with business development - Drive awareness of the HERE Professional Services offering within your Partner - Drive awareness of the Partner’s capability within the Services and Support Team and identify areas for co-operation - Support the Portfolio team to identify opportunities to use your partners for delivering our Portfolio - Create SOPs for working within your Partner engagements  - Drive standardisation and consumption of Professional Services by Solutions Partners - Support the creation of standardised Professional Services offers for Solution Partners - Drive awareness of the HERE Professional Services offerings within the regional Solutions Partners by training, attending Partner conferences and evangelising the HERE capabilities - Support the interaction of Partners within your region including supporting the sales team with business development - Support the creation of SOPs for working with Solutions Partners  - Support the Global Solution Engineering team to augment their use of Delivery Partners and provide additional capability within Professional Services engagements not already served by our internal resources

The SENIOR SOFTWARE ENGINEER would be a part of the Process Design Engineering & Innovation team. You would plan, design, develop and test complex software customer solutions that advance HERE’s geolocation business and vision. You often cross functional and technical domains in multiple industries including Automotive, Transport and Logistics. Over the course of the software development lifecycle, you will be responsible for the delivery of software design, implementation, integration and quality of the assigned components. Flair for software and solution development. Must have good communication skills and be passionate about integration etc.   MAIN RESPONSIBILITIES  - Participate in all stages of software development including gathering requirements, software design, coding, testing, and release. - Ensure software created and released conforms to quality requirements by accurately writing and executing test plans and unit testing of developed code. - Investigation and root cause analysis of software and system defects. - Work with other teams and departments to achieve cross-functional goals. - Maintain and run tools and processes that support and automate software solution release and deploy the development artifacts for release to production. - Mentor less experienced team members on technical matters. - Support opportunity quotation initiatives (RfX) by providing technical analysis, detailed component design, and effort estimates for the assigned scope. - Create, develop, extend, and maintain software solutions in an innovative and iteratively growing environment - Contribute ideas for new features and identify areas for improvement - Collaborate effectively in and across teams of multiple research and engineering disciplines - Research and development - Be involved in research and development activities to understand and identify the solution requirements aligned to HERE’s vision and business needs - Develop engineering on technology initiatives, tool development and process optimization - Support the creation and execution of technology deployment plans - Analyze completed prototype, pilot, and scaled projects to identify gaps to address further requirements or specification issues and communicate to relevant stakeholders - Identify solution / project requirements, technical tool, and document gaps, and communicate specification issues to internal stakeholders   ENVIRONMENT - Tasks of moderate complexity requiring some discretion and independent judgment. Carries out tasks/activities according to assignment and set guidelines. Limited supervision and coaching needed.   SCOPE  - Participates as an individual contributor with advanced professional expertise. Makes decisions affecting functional work within set parameters and able to achieve organizational & department goals as defined.     IMPACT DECISION MAKING  - Impact is short-term and departmental/project in scope. Accountable for quality, accuracy, and efficiency. Actions and errors can have functional area impact.  

You will be a Software Engineer acting as Tech Lead within HERE Professional Services - Global Solution Engineering team.   You plan, design, develop and test complex software customer solutions that advance HERE’s geolocation business and vision.   Day by day, you will regularly interface with customers around the globe as well with internal stakeholders, such as project, product, and engineering teams.   You often cross functional and technical domains, designing and implementing cloud services, embedded and mobile clients for multiple industries including Automotive, Transport and Logistics.   You feel at home going deep in technical discussions with developers, documenting complicated systems, and explaining their work to both technical and non-technical audiences.   In this role you’ll represent the go to person and authority for the technical questions regarding the assigned project scope,   You will be involved in estimating development efforts and backlog planning, and your design decisions will be based on customer requirements, project’s solution architecture and project's delivery roadmap.   Over the course of the software development lifecycle, you will be accountable for the delivery of software design, implementation, integration and quality.

We, in the Talent Acquisition team at HERE Technologies, are the ambassadors of the company to the candidate market, as well as the advocates for the candidates to our hiring managers. We are a highly visible team within the company that is passionate about guiding managers through hiring processes and practices that foster a Diverse and Inclusive environment. Adapting emerging Agile mindsets and principles, the Talent Acquisition team is quickly becoming the "go to" team in the areas of talent market intelligence, industry trends, technology advancements, and other innovations that help benefit our entire People organization.   As a Technical Recruiter you will be: - Partnering with Hiring Managers to build sourcing strategies across different regions. - Your expertise will help grow HERE Talent Pools and find niche talent. - Your Analytics and Insights will help TA Specialists to make informed recruiting decisions.  - Sourcing candidates through Linkedin Recruiter and various third-party platforms. - Screening qualified candidates over the phone and/or video. - Provide innovative, scalable solutions to drive our hiring needs. - Reviewing job descriptions, project scopes, candidate profiles, and other key information to best understand HERE and the market. - Updating & Maintaining accuracy of HERE's Applicant Tracking System (ATS) with feedback, notes, comments, and next steps.

As part of the Location Services R&D group, in this team, you will be working within a team of developers, devops and architects. This is a dynamic role within a high-achieving team creating the software needed to generate maps for both devices and web. The main task of this role is to write high quality source code in a maintainable way. You will develop new features and improve existing ones using the best of your knowledge. You will care about performance and memory consumption.   You will have to solve problems across different products and services and this will expose you to a broad set of technical challenges as well as many different ways of solving them. This exposure will help you grow and you will gain deep understanding of our products.   Responsibilities - Design, develop, test, maintain and improve our software - Track test results and defects in relevant tools/databases and pro-actively take on new challenges by learning new tools and environments - Manage individual project priorities, deadlines and deliverables - Perform occasional 24/7 paid on-call support

HERE Technologies is looking for a Customer Success Manager to join our Technical Customer Support and Success team. As a Customer Success Manager, you will be working with the engineering and business teams of our Customers and handle a broad range of tasks such as maintaining ongoing Customer relationships, developing expansion opportunities, collaborating with other HERE support teams and sharing insights with the product team.   As the Customer Success Manager, your main responsibilities include:   - Maximizing value for Customers, eliminating churn and growing the business, discovering use cases, uncovering business needs and driving increased adoption - Owning the complete Customer lifecycle of onboarding, adoption, expansion, retention and renewal metrics - Being the “Voice of the Customer”, understanding Customer goals and how HERE solutions help achieve those goals - Striving to continually drive faster “time to value” and improving overall experience for our Customers - Demonstrating knowledge/competency in HERE portfolio of products and speak with customers about the most relevant features/functionality for their specific needs/context - Developing a clear and concise understanding of the Customer needs, strategies, operational maturity and business goals as well as those of the industry in which they function - Clearly defining Customer business outcomes and build a high quality “success plan” inclusive of Customer objectives, stakeholders, milestones, risks and metrics needed to achieve them - Navigating Customer organizations from top to bottom, building, maintaining and leveraging strong relationships with Business and Technical Decision Makers within the Customer’s organization to influence adoption - Communicating effectively with internal stakeholders to deliver on Customer expectations - Innovating, breaking silos, and challenging the status quo in the pursuit of Customer success - Working independently with regular engagement and direction from management