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Technical Support is a global organization that provides broad expertise in HERE products and services. We assist in technical sales and work closely with Product, Development and Operations teams to resolve customer issues and improve the functionality of HERE product and services. As a Technical Support Engineer, you will be working with customers to help them solve location business problems and accelerate value derived from HERE’s products and services. A HERE Technical Support Engineer builds long term relationships with customers, learns fast and obsessively drives customer issues towards resolution.
In this role, you will support the whole portfolio of HERE products and services, which is resulting in a very diverse and interesting day-to-day set of activities. Whilst being the technical interface, you manage technical requests and questions from and to the customer. You can rely on a dedicated, technically very knowledgeable team with a great team spirit. The position includes collaboration with cross functional internal teams in an international environment.