OneMap is comprised of the following teams.   Data Ingestion Single entry point for all source data into OneMap to deliver quality into all the products. Our vision is to provide HERE a scaled digital view of the world based on the fusion of multiple source inputs using real-time systems to keep products, services, and customers continuously updated with valuable changes while maintaining and moving existing products to the OneMap architecture.   This automation combined with scalable services will continuously be re-architected to capitalize on the latest HERE Platform technologies and features.     Data Extraction Provide a digital view of the world based on multi-sourced sensor data.  Data Extraction will lead HERE’s end-to-end mapping strategy by providing a scaled digital view of the world based on the fusion of multiple source inputs. These real-time systems will keep products, services, and customer continuously updated with valuable changes while maintaining and moving existing products to the OneMap architecture. This automation combined with scalable services will be continuously re-architected to capitalize on the latest HERE Platform products and features.    Data Creation – Lanes Lanes will create and deliver high quality lane attribute content for all OneMap. Our vision is to provide HERE with a scalable, highly accurate and automated data creation pipeline for lane attributes using conflated data sources from multiple source inputs to keep our customers continuously updated with real world changes.   Data Creation – Roads and Localization Objects Data Creation (Roads, Core content & Localization Objects) will create and deliver high quality attribute content for OneMap. Our Vision is to provide HERE with a scalable, performant, fully automated and highly accurate data creation pipeline for road, localization objects & core content attributes using conflated data sources from multiple source inputs to give our customers Map data that is continuously updated with real world changes.   Publication Publication will create and deliver HERE’s map products to meet the diverse industry demands. Our Vision is to publish map-content changes in near real-time into any HERE product by providing a highly scalable, fully automated and accurate product creation pipeline. Any products are designed for their industry specific product life-cycles to ensure customer satisfaction.   Spatial Intelligence We are a multi-faceted data and product creation organization which develops and supports a wide-ranging combination of core map content  and innovative, leading-edge spatial intelligence HERE product portfolio to new markets and strategic partnerships.  - Core map content and products - we derive and manage products including 2D/3D Buildings, 2D/3D Landmarks, Named Areas (Admin, Postal, Zone), Elevation/DTM, Natural Guidance,  Z-Level Derivation, a variety of reference services, and over 30 KTLO products - Spatial intelligence - content and products we currently derive and manage include Visuals for Junctions and Signs, Navigable 3D Landmarks, Places Footprints, Final Meter, Yard Map, 5G Geodata, Cellular Signals, Premier 3D Cities and a suite of innovation prototypes (e.g. 3D Map IoT simulation, Predictive Road Safety, and Spatial Computing) - We work in close concert with all other organizations in OneMap Engineering to define, implement, and deliver high quality E2E product delivery pipelines. - We follow OneMap Engineering best practices and utilize the latest HERE Platform technologies and features. OneMap Integrations The centralized Architecture team will ensure OneMap System architecture meets current and future business needs in supporting a service-oriented architecture.  The centralized DevOps will collaborate with management,  development teams, and the SRE organization to define, create, deploy, and support a standardized set of DevOps policies, technologies, runbooks, templates, and best practices for the OneMap Engineering Organization.   The centralized Tools team will be responsible for defining, developing, and maintaining a core set of enabling libraries and tools for OneMap data and product creation.  The team will support a standard set of technologies, frameworks and best practices which will be used across the entire OneMap ecosystem.  

HERE's OneMap team is looking for MULTIPLE Software Engineer and Sr Software Engineers that will help with the creation of mapping products that are highly available, performant, and near real-time. We drive continuous re-architecture improving service latency, accuracy of content, service robustness, and cost-of-ownership. Relentlessly eliminating undifferentiated work, services, content domains, and products (both new and old) in favor of single sourced and open building blocks. As owners of Here’s front-line systems for both ingestion and delivery to automotive customers, we lead innovation in both re-use, automation of operations and next evolution of products.   OneMap is comprised of the following teams. Data Ingestion Single entry point for all source data into OneMap to deliver quality into all the products. Our vision is to provide HERE a scaled digital view of the world based on the fusion of multiple source inputs using real-time systems to keep products, services, and customers continuously updated with valuable changes while maintaining and moving existing products to the OneMap architecture.   This automation combined with scalable services will continuously be re-architected to capitalize on the latest HERE Platform technologies and features.     Data Extraction Provide a digital view of the world based on multi-sourced sensor data.  Data Extraction will lead HERE’s end-to-end mapping strategy by providing a scaled digital view of the world based on the fusion of multiple source inputs. These real-time systems will keep products, services, and customer continuously updated with valuable changes while maintaining and moving existing products to the OneMap architecture. This automation combined with scalable services will be continuously re-architected to capitalize on the latest HERE Platform products and features.    Data Creation – Lanes Lanes will create and deliver high quality lane attribute content for all OneMap. Our vision is to provide HERE with a scalable, highly accurate and automated data creation pipeline for lane attributes using conflated data sources from multiple source inputs to keep our customers continuously updated with real world changes.   Data Creation – Roads and Localization Objects Data Creation (Roads, Core content & Localization Objects) will create and deliver high quality attribute content for OneMap. Our Vision is to provide HERE with a scalable, performant, fully automated and highly accurate data creation pipeline for road, localization objects & core content attributes using conflated data sources from multiple source inputs to give our customers Map data that is continuously updated with real world changes.   Publication Publication will create and deliver HERE’s map products to meet the diverse industry demands. Our Vision is to publish map-content changes in near real-time into any HERE product by providing a highly scalable, fully automated and accurate product creation pipeline. Any products are designed for their industry specific product life-cycles to ensure customer satisfaction.   Spatial Intelligence We are a multi-faceted data and product creation organization which develops and supports a wide-ranging combination of core map content  and innovative, leading-edge spatial intelligence HERE product portfolio to new markets and strategic partnerships.  - Core map content and products - we derive and manage products including 2D/3D Buildings, 2D/3D Landmarks, Named Areas (Admin, Postal, Zone), Elevation/DTM, Natural Guidance,  Z-Level Derivation, a variety of reference services, and over 30 KTLO products - Spatial intelligence - content and products we currently derive and manage include Visuals for Junctions and Signs, Navigable 3D Landmarks, Places Footprints, Final Meter, Yard Map, 5G Geodata, Cellular Signals, Premier 3D Cities and a suite of innovation prototypes (e.g. 3D Map IoT simulation, Predictive Road Safety, and Spatial Computing) - We work in close concert with all other organizations in OneMap Engineering to define, implement, and deliver high quality E2E product delivery pipelines. - We follow OneMap Engineering best practices and utilize the latest HERE Platform technologies and features. OneMap Integrations The centralized Architecture team will ensure OneMap System architecture meets current and future business needs in supporting a service-oriented architecture.  The centralized DevOps will collaborate with management,  development teams, and the SRE organization to define, create, deploy, and support a standardized set of DevOps policies, technologies, runbooks, templates, and best practices for the OneMap Engineering Organization.   The centralized Tools team will be responsible for defining, developing, and maintaining a core set of enabling libraries and tools for OneMap data and product creation.  The team will support a standard set of technologies, frameworks and best practices which will be used across the entire OneMap ecosystem.

The Data Acquisition and Community  Team is a strongly focused, result oriented team with a proactive attitude. Our team is international, covering Middle East & Africa . Our daily job is to explore the data market, plan and engage with potential business partners and data suppliers, and establish relevant relationships with stakeholders of specific products and industry segments, including the public sector to deliver on business data needs. We attend conferences/events and give public speeches.   Even though all team members work independently, there is a strong team spirit to exchange experiences and to grow together.   You will be embedded in an exciting, highly motivated organization that is an integral pillar of our map building strategy. This position is part of our Data Acquisition & Community team which is recognized across HERE Technologies as the local & regional experts in acquiring map content through strategic alliances, partnership and crowdsourcing. We are looking for a thought leader, a strategic thinker and a person who understand the importance of building alliances with a “Can Do Attitude”. These skills are essential for identifying & unlocking new opportunities to grow partnerships with key private and government organizations and drive strategic objectives for location-data requirements.   In this role you will help us identify & unlock new opportunities and growth areas with key private and governmental organizations. Build relationships and drive strategic objectives for location-data requirements. Here are the key responsibilities and tasks we believe you need to perform to meet the role's objectives.   - Drive Strategic Partnerships which brings in a variety of high importance map content categories that are key for our future products - Incumbent should be comfortable interacting with CXO level people, and with a proven ability to suggest and enable creative partnership opportunities across sectors - Telecom, BFSI, E-commerce, Logistics, etc - Engage and influence government stakeholders to bring about changes, if necessary, to regulations enabling a open data market - Identify, evaluate, analyze, and recommend strategic partnership opportunities across Government, Central / State Ministries & Private organizations - Conducting research and competitive analysis related to industry trends, potential new communities, and related topics as required - Preparing reports used to monitor community activities and drive decision-making. - High degree of independence along with collaboration with internal stakeholders across legal, licensing, analytics, compliance, and business teams. - Conduct market research & build good understanding of the data market, supplier segmentation as well as government dynamics to include identification and development of relationships with the key decision-makers in the region. - Extremely high levels of ownership, responsive, articulate, analytical, can learn new concepts with a growth mindset.

In this role, you will define the technical direction for automation the user onboarding experience. In addition:    - You will work with our customers and leaders across the company to understand the business direction. - You will provide technical leadership to high performance teams and foster innovation. - You will develop key features for Identity & Access Management product initiatives - You will build technical architecture between multiple complex systems - You will document designs and architecture and review with stakeholders - You will drive continuous improvements with the team's processes - You will proactively identify and resolve technical risks and issues that may impair the team's ability to deliver - You will have an opportunity to have noticeable impact on the performance of a critical component of the platform

You will be a Software Engineer acting as Tech Lead within HERE Professional Services - Global Solution Engineering team. You plan, design, develop and test complex software customer solutions that advance HERE’s geolocation business and vision. Day by day, you will regularly interface with customers around the globe as well with internal stakeholders, such as project, product, and engineering teams. You often cross functional and technical domains, designing and implementing cloud services, embedded and mobile clients for multiple industries including Automotive, Transport and Logistics. You feel at home going deep in technical discussions with developers, documenting complicated systems, and explaining their work to both technical and non-technical audiences. In this role you’ll represent the go to person and authority for the technical questions regarding the assigned project scope, You will be involved in estimating development efforts and backlog planning, and your design decisions will be based on customer requirements, project’s solution architecture and project's delivery roadmap. Over the course of the software development lifecycle, you will be accountable for the delivery of software design, implementation, integration and quality. What would be your responsibilities? - Support opportunity quotation initiatives (RfX) by providing technical analysis, detailed component design, and effort estimates for the assigned scope. - Collaborate closely with Solution Architects to shape the software solution. - Scope complex features and break them down into smaller concrete tasks that can be taken up by the team. - Lead internal and external teams to achieve the assigned goal in time, on budget, on quality. - Act as a technical point of contact between the program and development. - Collaborate with the functional manager and program managers to help with decisions around planning, work allocation, execution, and risk management. - Validate the technical deliverables according to the requirements and the expected engineering practices. - Assess and analyze complex problems and define clear action plans for the problem solution. - Clearly explain complex technical solutions to the program stakeholders. - Take timely decisions and communicate them to all necessary stakeholders. - Guide, coach, and mentor less experienced colleagues. - Contribute to the business unit strategical activities and decisions, - Evaluate new technologies and provide proposals for technical improvements.

Summary of the Job HERE Technologies is looking for a Technical Support Engineer to join our Technical Support team. As a Technical Support Engineer, you will be working with customers to provide technical support, help them solve location business problems and accelerate value derived from HERE’s products and services. A HERE Technical Support Engineer is passionate about customer success and delivers amazing experiences. The ideal candidate possesses a growth mindset, strong technical orientation, is excited about learning new technologies and loves sharing knowledge with others. A HERE Technical Support Engineer builds long term relationships with customers, learns fast and obsessively drives customer issues towards resolution.   This position is part of a team that operates in 24/7 shifts mode and requires hands-on on SW development and troubleshooting issues reported by our Customers. The interview process includes a practical exercise where the coding and trouble shooting skills of the candidates will be evaluated.   Main Responsibilities - Serves as the primary customer point of contact for product technical support during the entire customer lifecycle - Provides expert, fast, and effective resolution to customers technical issues. Is the go-to expert on HERE product - Provides support to developers using APIs and writes code samples, tutorials, and technical articles for the developer community - Manages incident escalation and facilitates root cause analysis and incident response - Improves the HERE product portfolio by providing customer insights and requirements for new features - Drives continuous improvement, takes ownership to solve technical challenges and implement corrective actions - Communicates effectively with internal stakeholders to deliver on customer expectations - Innovates, breaks silos, and challenges the status quo in the pursuit of customer success - Works independently with regular engagement and direction from management

Summary of the Job HERE Technologies is looking for a Technical Support Engineer to join our Technical Support team. As a Technical Support Engineer, you will be working with customers to provide technical support, help them solve location business problems and accelerate value derived from HERE’s products and services. A HERE Technical Support Engineer is passionate about customer success and delivers amazing experiences. The ideal candidate possesses a growth mindset, strong technical orientation, is excited about learning new technologies and loves sharing knowledge with others. A HERE Technical Support Engineer builds long term relationships with customers, learns fast and obsessively drives customer issues towards resolution.   This position is part of a team that operates in 24/7 shifts mode and requires hands-on on SW development and troubleshooting issues reported by our Customers. The interview process includes a practical exercise where the coding and trouble shooting skills of the candidates will be evaluated.   Main Responsibilities - Serves as the primary customer point of contact for product technical support during the entire customer lifecycle - Provides expert, fast, and effective resolution to customers technical issues. Is the go-to expert on HERE product - Provides support to developers using APIs and writes code samples, tutorials, and technical articles for the developer community - Manages incident escalation and facilitates root cause analysis and incident response - Improves the HERE product portfolio by providing customer insights and requirements for new features - Drives continuous improvement, takes ownership to solve technical challenges and implement corrective actions - Communicates effectively with internal stakeholders to deliver on customer expectations - Innovates, breaks silos, and challenges the status quo in the pursuit of customer success - Works independently with regular engagement and direction from management

The Business & Solutions Architecture team helps and enable our direct sales force on the technical aspects of bids and pursuits. This team takes primary responsibility for working on the technical aspects of RFPs and RFQs. We are looking at expanding our team in Singapore and looking for a proficient Solutions Architect with people management skills to lead a team of Solutions Architects across India & SEA as well as cover our Partner Sales business.   As a Sr. Solution Architecture Manager, your main responsibilities will include: - Leading and developing a team of Solutions Architects for SEA & India. - Evangelizing, demonstrating and proving the capabilities of HERE Location Platform and HERE Technical Assets in web and mobile applications. - Designing and crafting solutions that will deliver against identified customer/partner requirements and associated problem definition, including preparation of storyboard and UX integrated with both client and HERE assets. - Rolling-up your sleeves and performing hands-on coding to create working demos and PoC's to show customers the numerous maps and location-based capabilities of HERE Technologies against customer specific requirements and use cases. You will remove technical and competitive blockers to sales - Understanding and articulating how our technical assets contribute to offerings proposed to the customer and to the overall value proposition. - Developing implementation plans for taking projects from a conceptual phase to full-scale production - Providing direct technical expertise for opportunities in one or multiple domains of knowledge - Providing feedback to sales, product marketing, and product management on current and future product requirements - Developing and communicating project specifications/progress and maintain ongoing dialogue, including escalations, when appropriate to management and product development teams. - Providing technical leadership in establishing Sell with/GTM with large strategic partners - Leading the technical enablement of APAC wide Partners along with the Partner program specialist and Partner Account Manager - Supporting Platform adoption initiatives for direct customers and partners

HERE Technologies is seeking a Senior Product Manager to be part of a nimble and ambitious Marketplace team. The Marketplace team is responsible for developing and growing the HERE Marketplace, an enterprise-scale two-sided market for all location-centric data and services provided by HERE and other companies from around the globe. The HERE Marketplace allows our customers and partners to buy/sell offerings, acting as a core enabler for an ecosystem built on location data. Imagine a customer layering COVID vaccinations data published on the Marketplace on top of HERE base maps, also available from the Marketplace, and being able to publish a detailed map of vaccinations by zip-code in a few easy steps; that’s the power of HERE Marketplace.   Your responsibilities will include: - Building a strategy to make the HERE Marketplace the easiest and most valuable location-centric Marketplace in the industry - Working with customers - developer advocates, hands-on developers, and global customers and partners - to understand their needs - Assessing product opportunities and identifying what types of products/experiences need to be built to solve customer problems - Validating product ideas to identify ones that have a high chance of being successful - Partnering with Marketing, Business Development and Business Operations to develop Go to Market strategies and plans to ensure acquisition, adoption, and revenue realization - Authoring clear and succinct product requirements and working across teams to launch new products - Managing products holistically from conception, to launch, and through end of life

Are you an experienced marketer with a passion for driving b-to-b demand generation?  Are you a dynamic personality that can be both the architect and implementor of demand generation activities?  If so HERE Technologies has the opening for you.  We are currently hiring for a Manager Regional Marketing role in our AMER region.    In this role you will be responsible for building successful regional demand generation programs, working with a diverse international team of marketers, product managers and sales personnel.  Activities will include running regional digital campaigns, field/onsite activities, localized sales enablement planning and regional lead nurture programs within the Americas Region.  You will work closely with the marketing colleagues and the sales team to define and implement these strategies and programs with a keen eye on delivering against agreed upon KPIs.  You will manage multiple programs/campaigns as the main point of contact for the internal team and external partners, while leading the internal execution, working across various groups in the HERE marketing organization.    The role will be critical in the transformation and growth of HERE.  You will work closely with the Head of Regional Marketing to pilot new programs in 2021 and further develop and implement additional demand generation activities in 2022 and beyond.  The position reports to the Head of Regional Marketing for the Americas region, and is based in Chicago. Additionally we are looking for a Marketing Manager to join our team in January 2022.   - Execute a regional lead generation strategy that builds awareness, drives demand, create and nurture leads, and build and accelerate pipeline all while maintaining alignment to the positioning and messaging set by Revenue and Product Marketing. - Maintain a deep cross-functional partnership with Revenue Marketing, Product & Portfolio Marketing, Strategic Marketing, and Sales teams. Establishing clear communication, alignment, and trust with these groups will be critical to success. - Drive localized marketing plans and high touch marketing events and programs that increase awareness of HERE, generate quality pipeline, move prospects and customers through the sales cycle, and build customer intimacy - Measure, analyze, and report the impact and results of Regional Marketing programs to stakeholders within marketing and sales teams - Collect regional/local information that contributes to ongoing market research and supports the regional marketing/sales activities. Contribute a regionally focused view of the targeted Ideal Customer Profile through account segmentation and detailed understanding of the buying process. - Build the HERE brand and develop brand affinity to achieve a tangible lift in brand attributes among the target audience. Position HERE as a leader in the specific industry space through the deployment and Management of Regional Marketing initiatives

As the Professional Services (PS) Partner Development Lead, you will be responsible for owning the PS relationship with Partners within APAC and for driving assigned PS bookings and revenue targets. You will be responsible for managing all aspects of these relationships including driving innovation, supporting the co-sell process, raising awareness of HERE Professional Services and ensuring that our partners are able to consume HERE products and services easily.   Your main responsibilities will be centered around three main areas:   - Lead engagement for nominated Strategic Partner accounts within APAC - Build and maintain a Partner plan for your named accounts, including technical capabilities and commercial opportunities to achieve bookings and revenue targets - Support the interaction of Strategic Partners within your region including supporting the sales team with business development - Drive awareness of the HERE Professional Services offering within your Partner - Drive awareness of the Partner’s capability within the Services and Support Team and identify areas for co-operation - Support the Portfolio team to identify opportunities to use your partners for delivering our Portfolio - Create SOPs for working within your Partner engagements  - Drive standardisation and consumption of Professional Services by Solutions Partners - Support the creation of standardised Professional Services offers for Solution Partners - Drive awareness of the HERE Professional Services offerings within the regional Solutions Partners by training, attending Partner conferences and evangelising the HERE capabilities - Support the interaction of Partners within your region including supporting the sales team with business development - Support the creation of SOPs for working with Solutions Partners  - Support the Global Solution Engineering team to augment their use of Delivery Partners and provide additional capability within Professional Services engagements not already served by our internal resources

HERE Technologies is looking to hire a Lead Technical Customer Support Engineer to work with and support our customers in Vietnam. The role itself will be based in Bangkok or any of our other office locations in South East Asia. As the Lead Technical Support Engineer you are an experienced support engineer with a pre-sales/post sales mindset, and ensures that the Customer makes optimal use of HERE products and services, from the evaluation phase through the production phase and into the maintenance phase. You will ensure customer satisfaction by providing technical training, resolving issues and being the voice of the Customer to internal HERE departments. You have strong customer focus, establish close relationships with the Customer, product management and sales, and are a subject matter expert of the broad range of HERE products and services.   Your main responsibilities include: - Analyzing tests and debugging software issues reported by customers - Addressing issues in a systematic approach coordinating across teams and stakeholders to ensure alignment on criticality with a “single source of truth”, timely executive visibility and reporting, have lessons learned built into actionable follow-up plans - Work on technical consulting assignments for/with the customer - Working with sales to complete RFQs and translating customer needs into requirements, products, and solutions - Providing direct technical expertise for opportunities in one or multiple domains of knowledge - Seeking and collating feedback to shape online community management practices and product ideation - Providing feedback to Sales, Product Marketing, and Product Management on current and future product requirements (acts as the voice of the Customer) - Participating in internal HERE technical communities and in the broader industry through events, blogs, whitepapers, and articles for your domains of expertise

The SENIOR SOFTWARE ENGINEER would be a part of the Process Design Engineering & Innovation team. Will be required to understand evolving business processes, new demand to create efficient end to end process/solution design for customer/data operations which caters to internal and external customers and required to maintain complex independent software solutions. Flair for software and solution development. Must have good communication skills and be passionate about integration etc.     MAIN RESPONSIBILITIES  - Create, develop, extend, and maintain software solutions in an innovative and iteratively growing environment - Participate in the full software development life cycle of an Android library and related applications - Write clean, simple, and well-tested code - Contribute ideas for new features and identify areas for improvement - Collaborate effectively in and across teams of multiple research and engineering disciplines - Research and development - Be involved in research and development activities to understand and identify the solution requirements aligned to HERE’s vision and business needs - Coordinate between team stakeholders/customers to manage the requirement - Software engineering – Design, Test and implement software systems that optimize all phases of data operations process and new solution designs - Plan, direct or coordinate quality assurance programs and formulate quality control processes for the solutions designed - Process Engineering - To perform requirements analysis, understanding the business requirement and design and develop optimized and customized software solutions for customer. Solution depending on customer can range from design to testing and deployment. - Develop engineering on technology initiatives, tool development and process optimization - Support the creation and execution of technology deployment plans - Analyze completed prototype, pilot, and scaled projects to identify gaps to address further requirements or specification issues and communicate to relevant stakeholders - Identify solution / project requirements, technical tool, and document gaps, and communicate specification issues to internal stakeholders   ENVIRONMENT  - Tasks of moderate complexity requiring some discretion and independent judgment. Carries out tasks/activities according to assignment and set guidelines. Limited supervision and coaching needed.   SCOPE  - Participates as an individual contributor with advanced professional expertise. Makes decisions affecting functional work within set parameters and able to achieve organizational & department goals as defined.     IMPAC DECISION MAKING  - Impact is short-term and departmental/project in scope. Accountable for quality, accuracy, and efficiency. Actions and errors can have functional area impact.  

The SENIOR Software Engineer would be a part of the Process Design Engineering & Innovation team. Would be contributing to a wide range of backend services . Must have good communication skills and be passionate about integration etc.   MAIN RESPONSIBILITIES - Monitor and improve performance assuring highest customer availability - Adapt services to other backend API changes and technological upgrades - Maintain and increase code quality, while ensuring best engineering practices - Good understanding of routing algorithms, traffic, road sign and hazard updates served as REST and native APIs - Software Engineering - Design, Test and implement software systems that optimize all phases of data operations process and new solution designs - Perform requirements analysis, understanding the business requirement and design and develop optimized and customized solutions for customer - Research and development - Be involved in research and development activities to understand and identify the SW solutions requirements aligned to HERE’s vision and business needs - Analyze completed prototype, pilot and scaled projects to identify gaps to address further requirements or specification issues and communicate to relevant stakeholders   Environment  - Tasks of moderate complexity requiring some discretion and independent judgment. Carries out tasks/activities according to assignment and set guidelines. Limited supervision and coaching needed.   SCOPE  - Participates as an individual contributor with advanced professional expertise. Makes decisions affecting functional work within set parameters and able to achieve organizational & department goals as defined.     Impact DECISION MAKING  - Impact is short-term and departmental/project in scope. Accountable for quality, accuracy, and efficiency. Actions and errors can have functional area impact.  

A self-motivated team-player who has experience developing and deploying production-grade services in large organizations with compliance requirements. You have experience with all aspects of the production software lifecycle, from working with customers to creating development plans, to selecting required tools and technologies, to software development, as well as deployment of software to production ready, stable environments. You have 5+ years of professional software development and deployment experience including knowledge of continuous integration, continuous delivery and automated testing disciplines. You have experience working with customers and incorporating their feedback into the product roadmap. You also have good communication skills and feel comfortable coordinating across teams in multiple time zones.

A self-motivated team-player who has experience developing and deploying production-grade services in large organizations with compliance requirements. You have experience with all aspects of the production software lifecycle, from working with customers to creating development plans, to selecting required tools and technologies, to software development, as well as deployment of software to production ready, stable environments. You have 5+ years of professional software development and deployment experience including knowledge of continuous integration, continuous delivery and automated testing disciplines. You have experience working with customers and incorporating their feedback into the product roadmap. You also have good communication skills and feel comfortable coordinating across teams in multiple time zones

As the Lead Professional Services (PS) Engineer, you will report into the Professional Services APAC team and will be a customer facing, hands-on, software and location solution professional responsible for the overall project management, the design, development and testing of software solutions, delivering technical implementations and/or integrating HERE products and services in production systems to our customers in the APAC region. You will be able to own the professional services engagement through the entire project lifecycle.   Your main responsibilities include:   - Analyzing customer problem statements and project requirements - Designing, developing and testing solutions based on the requirement analysis - Managing the scope of work through solid project management best practices - Generating project artifacts including architecture diagrams, flow charts, specification document, release notes - Participating in peer code reviews and other internal technical review processes as required for each project - Acting as a key liaison with Solution Architects, Solution Engineers, Data Engineers and Product teams for the technical aspects of the delivery - Managing the transition of the initial delivery to the support team responsible for maintenance & support of the solution - Supporting and working closely with the customer, Delivery/ Engagement Managers, fellow Delivery Engineers and external consultants to successfully implement project deliverables - Assisting in identifying recurring requirements, and opportunities to expand solution engineering capabilities

As the Sr Principal Professional Services Consultant , you will report to the Regional Head of Professional Services for APAC,who owns HERE Professional Services activities within the APAC region. You will be the delivery lead and manage a portion of the Professional Services pipeline in Korea, ensuring optimized contribution to the Professional Services P&L. You will own professional services opportunities through their entire lifecycle : from the collaboration with Solution Engineering, Product, Business & Solution Architecture and account teams to win a deal to the execution, on-time and budget.   You are an experienced customer facing leader with both Technical and business development skills, preferably with deep industry experience. Your main responsibilities include:   - Owning a portion of the Professional Services (PS)  pipeline for Korea, driving regional end-to-end execution of projects and ensuring alignment with global strategic direction - Ensuring contribution to PS revenue / profitability targets (P&L) in region - Managing customer requirements and expectations and ensuring the success of customer engagements . Maintaining overall quality of all projects and programs within region. - Executing PS growth plans against Booking and Revenue goals and PS attach rates in region - Partnering with Sales / key stakeholders in the region, actively participating in planning and pipeline management to drive new and repeat PS business / opportunities that meet and exceed customer expectations - Ensuring scoping and delivery of Professional Services opportunities - Coordinating with HERE Engineering and Product teams to ensure best in class level of execution of projects within the regional portfolio.

As the Sr Product Manager - Customer Programs, you will drive customer success and business outcomes by representing products locally for major customer programs. You will work together with Product and Engineering teams to iterate solutions with customers and represent their requirements and pain points back to the Product organization. You will work together with the Sales teams to represent and evangelize vehicle solutions to customers and influence RFQs. You will collaborate to determine how best to address customer needs, ensuring that products are built for purpose, while maintaining the integrity of standard, scalable product offerings.   Your main responsibilities include: - Engaging in major customer programs and ensuring customer’s successful business outcomes leveraging HERE products - Managing and overseeing all product related topics within the program - Demonstrating a deep understanding of the customer’s objectives and their pain points - Iterating solutions with customers to integrate HERE products in their applications - Driving and influencing customer thinking with respect to product requirements and desired outcomes - Building trusted advisor relationships with multiple levels of the customer including program leadership and Engineering - Translating complex customer needs into clear, comprehensive requirements including an understanding of the rationale behind why and how they will be used - Collaborating with Platform Product teams to address customer requirements while maintaining product scalability - Providing program feedback to Vehicle Solutions verticals to inform new solution development  

You will be a Lead Solution Architect, working with a team of seasoned and like-minded individuals with in our Professional Services organization. Day by day, you will regularly interface with internal stakeholders at a global level, such as project, product, and engineering teams. Often enough, you will have to directly support customers around the world. Your goal: bring to life complex software solutions that advance HERE’s geo-location business and vision. Your peers will rely on you to provide them with precise and reliable technical leadership. Our team often cross es functional and technical domains (cloud services, embedded and mobile clients). We design the overall high-level system, explaining both problem and solution with clarity and precision to all necessary stakeholders. Consistent software requirement elicitation and management is essential in validating that we are building the right thing. Responsibilities - Drive the solution design during project execution, or take supervised charge of a subset of the solution design during the RfX phase. - Identify the right products and technologies to solve the customers' problems. - Be the primary point of contact and trusted technical advisor for all stakeholders. - Map stakeholder requirements to system requirements. - Develop static and behavioral views and define the interfaces for the system under the given requirements. - Take timely decisions and communicate them to all necessary stakeholders . - Take the lead and accountability for: the technical soundness and cost effectiveness of the solution across its lifecycle. From the bidding phase, to execution, to go-live, and finally to maintenance hand-over.