About The Parking & Electric Vehicle (EV) Team To make the journey complete, the last meters matter a lot. In fact, last meters can be the most stressful part of the trip: finding the free parking slot, paying for the parking, and finding the parking slot with an EV charging capability. The foundation for the seamless last-meter experience relies on the conflation of dynamic Parking & EV data combined with other HERE mapping elements such as Building Footprints and Indoor Maps. By adding Digital Ticketing & Payment services to the portfolio, we will support drivers to book in advance and travel even more at ease. The Parking & EV services will have multiple routes to market, as a standalone product as well as integrated with other HERE products such as Search, Places and HERE Navigation-on-Demand. Technically, the Parking & EV teams build the HERE Platform services that process and deliver static and dynamic Parking & EV data to customers. HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. At HERE Technologies it is all about our core value Learn Fast . While you start your journey at HERE with some technology stack, we never know, where the road takes us next. But don't worry - we will train you and get you ready for your next step as a developer. Or then... maybe you want to become an architect, a DevOps expert or something completely different later in your career. It's all possible at HERE! The Developer role is made for you, if you want to decide yourself, how to build products. In the HERE Way Of Working , the Product Management knows the best why we build products and the Product Owners know the best what we build. But the true power is within your hands - the developers know the best and decide how we build things. We have a powerful set of common tools and assets, but it's up to you, how to use them. HERE is primarily a Platform company with its own strong product portfolio. The work is not about maintaining legacy from the 90s, but to build something for 2030 and beyond and that is possibly only with the use of latest and greatest software development practices and stacks. We need you to work with us to make these practices ever better. Being a Developer at HERE is not a one-person-show and our core value, Win Together , states the same. We know you already know, how to be a team player in a software team. The HERE culture and the diversity of backgrounds supports your growth as a valued member of the team. Within the team we all have our special competences, but above all, we help others to achieve our product deliveries together. Responsibilities: - Drive technical work inside the teams. - Work hands on do deliver high quality code. - Help design the APIs that will be used by our customers. - Debug problems like high latencies, find the rout cause and design fixes. - Support existing product including on calls duty. - Work with our Architect and SCRUM to build reliable and resilient service that achieves highest availability and throughput.  

About the team and your role:   Path finding, travel time estimation and a precise EV/fuel consumption prediction play a key role in various location-based services and navigation solutions offered by HERE. These include personalized route planning, fleet optimization, solutions to support EV transformation for transport & logistic industries.   The Routing team at HERE is responsible for building a comprehensive and performant routing solution for different transportation modes (pedestrian, bikes, scooters, cars / e-cars, multiple truck profiles) while providing a wide flexibility for customers in terms of personalization based on customer’s data or via route options.   As a Lead Data Scientist, you will be responsible for:   - Conducting experiments on real-world location data for travel time estimations / consumption and evaluating routing services against these estimations - Prototyping improvements for the Routing API experience by leveraging customer’s probes and other data sources - Building and scaling up robust data processing and machine learning pipelines - Analysing and evaluating traffic data feeds in terms of impact on route calculation - Support productization & delivery of proposed improvements in a close collaboration with development teams   If it is your dream to be working with cutting-edge technologies and improving state-of-the-art routing algorithms – join our team!

Team: The Privacy Engineering team is looking for a Fullstack Developer to deliver the next generation of our Privacy by Design process, which will focus on automating privacy compliance tasks.The Privacy Engineeringfunctionis part ofthe Product Trust team that works on addressing Privacy, Security, and OSS from the earliest stages of the product development lifecycle. As a member of this team, you will become the subject matter expert for privacy but can also expand into the license compliance and security domains. You will work with a global team to build infrastructure, automation tooling, drive improvement to compliance, and inform best practices for development teams.    Role: The privacy engineering team is looking toexpand the team’s skillsetintofull-stack development,with the goal of optimizingand automating the privacy compliance processwith new tools:  - Automation of privacy management: Design and develop tools and infrastructure to help privacy specialists, developers, product owners, product managers, account executives achieve privacy compliance. Design and develop tools to facilitate compliance verification and auditing.   - Privacy by Design: Optimize how different stakeholders interface with the privacy by design process, e.g. by automating manual tasks, in alignment with the broader Product Trust processes.Shape company-wide processes to integrate privacy by design principles and 'shift privacy left' in the product development lifecycle.   - Privacy Scanners:  develop privacy risk estimation scanner both analyzing data and code such as automatic detection of directly and indirectly identifiable information. Build infrastructure and tools to collect privacy-related metadata. Analyze metadata to produce insights for executives and decision makers.  - Privacy Architecture and Privacy-aware Product Design: Support product designers and architect implementing privacy by design principles such as data minimization or implementing privacy enhancing techniques. Bridge team and compliance needs by defining appropriate privacy mitigations in collaboration with the Privacy Office. 

We are seeking a Technical Product Manager – Quality for our Routing and Rendering business unit within the Location Services group. The Routing and Rendering product team, composed of experienced product leaders, is dedicated to enhancing our foundational routing and rendering services. This includes specialized offerings such as EV routing, Matrix routing, Isoline routing, Fleet Telematics, Vector tile service, and Raster tile service, all aligned with the ONE platform vision at HERE. Our team operates within a collaborative, supportive, agile, and innovation-driven culture, where our core values—Win Together, Learn Fast, and Be True—are deeply ingrained in our ethos.   In this role, you will report directly to the Director of Product Management for Routing & Rendering.   As a member of the Routing and Rendering team, you will play a pivotal role in advancing the routing services on our HERE platform. Your responsibilities will include overseeing quality and processes and managing cross-business unit projects.   Key Responsibilities: - Manage internal team processes aimed at streamlining work while minimizing and simplifying overhead. For example, managing the error management process, requirements intake process, and planning process. - Oversee and manage projects across business units that involve our Routing and Rendering services, in collaboration with our Product Owners. This includes not only overseeing the requisite processes but also participating in associated meetings to represent our services. - Maintain oversight of Routing bug reports and ensure adherence to bug SLAs with our Product Owners and development team. This includes organizing bug grooming sessions, conducting issue analysis, and handling issues. - Benchmark our products against competitors. - Ensure the creation, monitoring, and visibility of quality reports, enabling: - Product Owners to make informed "go-live" decisions. - Teams to use them as references for particular release quality metrics. - External stakeholders to be informed as necessary. - Guarantee that releases meet the defined quality standards. - Collaborate with the Product Owner and development team to define or refine the quality standards for each feature or release. - Work with the R&D team to identify, create, and document/report relevant KPIs. - Based on data, identify major areas of improvement in the product from a quality perspective - Represent our quality towards customers - Regularly report routing quality within and outside HERE Routing - Interface with Product Owners to prioritize quality topics in sprint planning.

As a Sr Technical Support Engineer on our China Team, you ensure HERE's customers get maximum value from HERE products and services through the evaluation, production, and maintenance phases. You will partner with sales representatives to expand and improve Customer's adoption of HERE products and services.   - You effectively represent the Voice of the Customer internally while safeguarding HERE's business interest. - Think strategically about business, product, and technical challenges as you help our customers leverage HERE services to solve their business problems. - You are the go-to technical expert on HERE products and support software applications for customers. - You analyze, reproduce, and debug data and software issues reported by Customers and come up with recommendations and drive issues to resolution. - You provide L1/L2 support and will be responsible for P1/P2 escalations. - You will provide actionable insights and drive continuous improvement opportunities, given the broad exposure to customer, products, and process.  

- You are the best performing Senior Engineer who will be a Software craftsman: to develop software that is well-crafted & steadily adds business value, as part of a community of professionals.  - Drive initiatives that contribute in development of software that is efficient, re-usable and reliable - Be part of an agile team, share knowledge, do code reviews, pro-active communication - Boost the effectiveness of our team by helping us in optimizing our development processes.

Your role will be to further develop and deploy machine learning based algorithms to launch 3-4 revenue and quality enhancing opportunities within 2023. This role is focused specifically on driving growth and not sustaining mature products. Python is the language of machine learning, and you are expected to be proficient in both functional and object-oriented approaches available in python. You will work with Master’s and Ph.D. level data scientists implementing algorithms designed to identify anomalies in DSC data, products, and services involving statistical methods enabled by ML algorithms.  In some of the efforts, the algorithms will be able to suggest corrections that enhance product content.  Additional identified solutions will enable new analytical products leveraging insight gained from vehicle movements, such as trips data, intersection analysis, EV range and charging duration analytics, POI activity, router ETA quality, and contextual traffic patterns.    To accomplish these goals, your main responsibilities will include: - Collaborate with data scientists to design and implement processes that conflate HERE’s data sets (map content with both traffic centric location referencing and POI dataset’s location referencing, dynamic positioning data involving vehicle trajectories referenced to geographic coordinate systems, vehicle centric sensor data indicating various performance parameters such as range or charge state, POI centric data such as CP availability, capacity, and similar parameters). Identify gaps in the current data and propose solutions to alleviate/eliminate the issues. - Follow HERE coding design principles, use HERE’s toolchains for code repositories, build processes and CI/CD methods. - Work in the AWS cloud environment for ML toolchains and within the HERE platform for sourcing common HERE catalogs/datasets and for publishing the data/insights gained from these products. Define the interfaces and methods for optimal cost/efficiency between the different realms. - Use of best practices for partitioning processing steps that ensure security and privacy mandates achieved, including audit trails, where required. - Leverage resource tracking tools to support profitability goals. - Develop processing pipelines for efficient PoC development efforts (occasional processing, ability to start-up/take down on demand for new feature development while keeping costs low), that can be modified for processing at scale as the algorithms are moved to production (highly efficient demand-based scaling, support uptime targets/recovery SLAs). - Devote a portion of your time to researching and identifying emerging ML/data lake SW solutions and how they can be employed for HERE’s benefit. - Partition workstreams across multiple developers.  

- Design, develop, test, deploy, and provide on-call support for HERE API Gateway components. - Evaluate and choose technologies suitable, communicate effectively about decisions, direction and progress, both inside and outside the team. - Provide coaching and technical guidance for less experienced team members. - Develop components and services using agile methods and tools - Build and deploy microservices using Kubernetes, Docker and understand deployment and monitoring tools like Helm, iPaas, Grafana, Prometheus - Ability to support Product issues and fix them on a priority basis, build RCAs and preventative mechanisms.

- Triage, investigate and resolve security incidents raised from multiple sources, following established playbooks, including but not limited to - Phishing email reports - SIEM/SOAR based alerts (Splunk) - Security alerts from our cloud infrastructure (AWS/Azure) - Endpoint Detection and Response system alerts (CrowdStrike) - Host based proxy alerts (Zscaler) - Various abuse reports - Account compromises - Help improve Incident Response Processes by providing feedback and tracking metrics to team leadership - Perform threat analysis of emerging threats and report back to management on findings and recommendations - Stay on top of the latest attacker tactics, techniques and procedures to discover sophisticated threats in the network. - Articulate security incident details to business stakeholders and non-technical individuals.

This is an internship position, and it is an excellent opportunity for those looking to gain experience in portfolio management and market research. The successful candidate will have the opportunity to learn from experienced professionals in a dynamic and fast-paced environment.   Key Responsibilities: - Portfolio Analysis: Analyze and monitor the performance of various investment portfolios within the region. This includes conducting quantitative analyses and modeling to support portfolio decision-making and provide feedback to Product and R&D. - Market Research: Conduct comprehensive market research to identify trends and opportunities in the regional market. This includes analyzing economic trends, industry reports, company financials, and other relevant data sources understanding local capabilities and global footprint. - Reporting: Prepare regular reports on portfolio performance and market trends. Present findings and recommendations to senior management and other stakeholders. - Collaboration: Work closely with other team members and departments to achieve company goals. This includes collaborating with the investment team, risk management, and others as needed. - Program support: Support the local implementation of global program to maximize the regional leverage on global strategic initiatives.

whats the role-Coordinate engineering teams to help drive their various testing efforts, including integration testing, scalability testing and E2E testing as a central point of contact for the development environments. Assess software readiness for environment progression to a higher environment by ensuring appropriate testing processes were followed and results properly documented. Analyze data flow through the system to help identify data-driven problem areas and provide engineering teams with the details to assist them in troubleshooting. Manage scope / coverage requirements for each of the development environments. Coordinate Product / Proof of Concept deliveries originating from a development environment. Collaborate with engineering teams and internal customers to identify new opportunities, address critical needs, and solve complex problems related to pipeline execution in the development environments. Be responsible for providing design and development leadership in delivering products and tools used in creating high-definition live maps. Own and drive technical leadership and in-depth solutions in an innovative and fast-paced environment. Drive initiatives that contribute to the development of software that is efficient, re-usable and reliable (e.g. agile, coding, verification)

  You will Help us fulfill our mission of raising awareness and adoption through content creation, education, and interacting with developers. Share your knowledge and experience to inspire and unlock contributions within the developer ecosystem to foster a self-sustaining community of developers outside the company.  -  You will be joining an experienced global team of advocates. -  Drive awareness and adoption of HERE APIs and SDKs among developers across the world. -  Champion the needs of the HERE global developer community, engage with them, collect feedback, and advocate for them within the company to improve the developer experience. -  Work with strategic partners and customers to excite and engage our developer community. -  Create compelling content for developers across a variety of different media and channels, including blog posts, tutorials, videos, and more. The focus will be on creating compelling map data visualizations and demos of the HERE APIs and SDKs in action. -  Create product and data-driven storytelling assets to provide insights to journalists. - Work closely with our Marketing, Product, and Engineering teams to help developers succeed on the world's #1 location platform. - Evangelize HERE’s capabilities and act as an ambassador for HERE online and in-person –at conferences and hackathons, webinars as well as social media.

As a member of the Dynamic Devops team, your role will involve automating and maintaining our worldwide infrastructure. Additionally, you will take charge of building CI/CD pipelines and maintain the availability of HERE cloud infrastructure. You'll also collaborate closely with a highly motivated and dynamic international team consisting of software engineers, DevOps engineers, architects, and product management.   In this role You will:    - Collaborate with development and infra experts to guarantee smooth software release. - Design and implement automated CI/CD pipelines with multiple environments.' - Create and maintain monitoring systems to guarantee higher availability and better performance of HERE applications. - Manage and enhance cloud infrastructure deployed in AWS and kubernetes. - Troubleshoot infrastructure issues and collaborate with multiple teams to resolve the issue. - Stay abreast of emerging technologies and industry trends also utilize them to enhance HERE infrastructure.

Responsibilities: A GIS Data Engineer is responsible for the analysis and transformation of , with decreasing support from supervisors or seniors and having passion for spatial data. MAIN RESPONSIBILITIES   - Run, modify, and execute data engineering processes and projects for the conversion and use of internal and external digital sources in the creation and maintenance of the HERE databases and related products. Assume full accountability and ownership to successfully complete these projects, following existing workflows - Create new workflows and processes with standardization to be used across teams within Data Capture and Ingestion - Leverage data engineering technologies like FME, ArcGIS, Python, SQL and others to transform and integrate data, or create products - Ability to assess and manage the transition of workflows from batch processing to flow - Provide basic GIS and spatial data consultancy for sources and - Participate in departmental and cross-functional projects, which will help to increase efficiency, quality and/or reduce costs within Core Map Apply influence within own local team - Develop engineering and consultancy mindset with focus on value and cost efficiency. Deliver what is needed as end result (not necessarily what was requested at the beginning) - Increase understanding of the HERE Databases content and product specification and the various tools and technologies utilized for database creation in general, E2E    

In this role You will guide the team through the testing lifecycle, implementing best practices, and ensure the quality of in-scope tests. In addition you will: - Execute all levels of testing (System, Integration, Regression and UAT) - Provide support in designing and developing functional test scripts. - Collaborating with internal and external stakeholders locally and globally to improve the tests. - Support in test planning, reporting and recommendations. - Design and maintain Test Plan and Reporting documentations. - Assisting the team in troubleshooting issues that may arise during testing phase and in production phase. - Tracking software test results and defects in relevant tools/databases. - Collaborate with product managers, developers, and other stakeholders to understand product requirements and create comprehensive test plans. - Design, develop, and execute manual and automated test cases to validate product functionality, performance, and scalability. - Identify, prioritize, and report defects found during testing, and work with development teams to ensure timely resolution. - Continuously improve testing processes and methodologies to enhance efficiency and effectiveness. - Mentor junior test engineers and contribute to the overall growth and development of the testing team.

- Deep hand-on experience with proven designing and programming skills in Java. Python is good to have - Ability to understand the software code flows and how it interacts with different components. - Hands-on experience on creating maintain CI/CD pipelines, GitLab jobs and pipeline orchestration/scheduling - Solution-oriented mindset, with an ability to build, maintain Java/Python based utility to automate software tests and test process to eventually create effort savings. - Troubleshooting quality issues and modifying test procedures - Develop In depth understanding of domain Specifications along with Technical Know How about Processes. - Understand system architecture and handle technical communications with development teams - Knowledge on cloud computing is a huge plus - Set up, maintain test automation frameworks on multiple application platforms, such as Mobile, Desktop, and Web. Build test scenarios and execute regression and system tests. - Actively participate in test progressions, test executions, reporting and recommendations - Identify areas of improvement in test process. Suggest, implement solutions - Execute batches of automation test scripts and suites - Detect and track software defects and inconsistencies - Design and maintain Test Plan and automation testing documentations - Assist in building automation libraries supporting the test automation tool / framework with the objective to improve the testing process - Collaborate with cross functional groups including Software Development, Operations Engineering, Software Launch and Software users to create and execute test matrices (test scenarios and test scripts) based on software requirements and tool functionality  

Join our highly engaged team of Public Transit enthusiasts as a Senior Software Engineer! Considering growing worldwide population and urbanization rate, we see Public Transit being the backbone of the future urban transportation. We believe, that other trending means of urban transportation, such as bikes or shared bikes, car club, e-hailing and ride-sharing services will grow together with public transit to an aggregated offering. Our Transit & Intermodal Routing team makes an important contribution by enabling millions users with the best in class multi-modal and inter-modal routing experience. We are looking for experienced engineers with deep expertise in building back-end systems who are able to work independently in the complex situations as well as lead others to solve challenging problems and find innovative solutions. Success will demand the ability to learn fast, adapt and apply knowledge into practice while continuously improving our products and services.

As a Quality Team Lead, you will be providing expert business analysis on projects and product quality to enable product and process reengineering within Platform Foundation. You will utilize Risk-Based thinking along with advanced analytical and problem-solving techniques to lead project teams to develop and implement quality processes and improvements. You will be working with division stakeholders within the organization to coordinate activities as they relate to processes and operating models.   Further in this role, you will: Apply advanced analytical and problem-solving techniques to lead process improvement efforts to enable timely resolution of Customer/Internal issues Review/analyze quality results and undertake trend analysis and Facilitate/lead root cause analysis for project teams or groups within Platform Foundation Drive implementation of corrective and preventive actions and monitor trends during implementation for effectiveness review Lead various process and project-level assessments along with facilitating/leading ISO Audits. Driving and enabling the culture of Risk-based thinking and Change management across the business unit. Lead cross-functional/organizational project teams to develop and implement improvement actions to help reduce customer complaints Support/lead Lean activities at a site or global level Support the development of a continuous improvement mindset within Platform Foundation

HERE Technologies is looking for a Senior Platform/Product Support Engineer with a passion to support and guide customers during the entire end-to-end customer lifecycle. As a Senior Platform Support Engineer, you will support customers and HERE Sales Teams to manage customer account onboarding, enabling sales quotes, analyzing commercial models and trouble shoot potential issues encountered during the customer journey. You are passionate about customer success and deliver amazing experiences. The ideal candidate possesses a growth mindset, strong hands- on technical orientation, is excited about learning new technologies and loves sharing knowledge with others. A HERE Senior Platform/Product Engineer builds long term relationships with customers, yearns fast and obsessively drives customer issues towards resolution. Main Responsibilities - Provide expert, fast, and effective response and resolution to users (i.e., Customers and Internal HERE users) technical issues including technical support ticket resolution - Cooperate with technical support and/or other departments on more complex issues and questions - Escalate and work with the external vendors to resolve issues and manage improvements - Manage incident escalation and facilitates root cause analysis and incident response - Coordinate with internal development team to resolve issues related to the system being supported - Updating and maintaining an operations run book and documenting other processes as required - Drive continuous improvement, own resolution of technical issues - Drive continuous improvement, own resolution of technical issues, implement corrective actions - Communicate effectively with internal stakeholders to deliver on customer expectations - Innovate, break silos, and challenge the status quo in the pursuit of customer success - Work independently with regular engagement and direction from management

As a Location Technology leader, HERE is looking for a German-speaking Sales Development Rep who is ready to take their commercial career to the next level.   If you are a native German speaker and possess excellent  English language skills, we want to hear from you! We are seeking individuals with a great proactive mindset, who are sales-savvy and enjoy the client-facing part of it, and feel ready to join a fantastic team that delivers results with no excuses. 💪   You as a Sales Development Representative closely work with the sales and marketing teams to generate B2B leads with validated budget , authority relevant needs, time-bound projects and concrete next steps to be discussed with HERE Sales team. The SDR will work within a specific market and region to maximize the potential of the target accounts defined in cooperation with the sales team. - Learn fast by attending internal trainings, reading professional publications, interacting with colleagues and learning on the job - Be a teammate; share knowledge, keep learning, and remain open to unlearn when needed to maintain our always-collaborative and positive atmosphere. - Achieve agreed lead generation and pipeline creation targets - Conduct research using a variety of different techniques including social media mining of target prospects and accounts for profiling - Build strong relationships with internal clients in sales and marketing - Identify account development potential within assigned accounts by studying and researching current business, qualifying key target buyer personas, identifying and evaluating additional needs and analysing opportunities - Initiate the sales process by building relationships; qualifying potential; scheduling appointments through multi-touch methods including but not limited to Calls, Emails, Online Messages, Posts, Comments, Media Likes and Shares - Be the voice of the market by sharing learnings from engagement with prospects: persona descriptions, identified needs, competitive intelligence, and relaying prospect reactions