We are hiring highly skilled software engineers for automating and testing a few key system level tests. They will complement our much larger set of lower-level tests. We want to do our continuous integration correctly, ensuring end to end user flows are tested often, quickly, and reliably across services and interacting development teams. We have a working framework and experience in how to do this. You will help us in building awesome user experience for all end-users & customers. Many of these are developers themselves, using our platform. Our team works closely with development teams and testers inside the teams. Together with other testers and software engineers across the company we are building an active Community to share knowledge, experience, and best practices as well as shape together our ways of working and practices.      Responsibilities  - Facilitate triage meetings for the bugs inflow from Production and SIT/CIT Software environments. - Daily prioritization and assignment of defects during the product development phase or maturation phase - Together with the Engineering teams, responsible for establishing the appropriate workflow in JIRA for defect management. This should align wherever possible to the standardization approach and exceptions  only introduced for critical customer requirements - Remove blockers wherever possible to ensure continuous working of defects and escalates to Management when needed. - Create and support JIRA dashboards on defect metrics to bring overall health status of the product/ program. - Raise an alarm when defect metrics are not being met or bottlenecks in the process exist - Responsible for RCA when program targets on defects are not being met - Responsible for escalating performance issues when KPI  goals are not being met - Work with Engineering counterparts of product teams to implement process improvements for defect resolution - Help Manage backlog of defects for product/ engineering teams - Ensure defects are scheduled accordingly and monitor the through put of defect closure - Represent your program for the periodic  ‘health of program’ review within the delivery team - Responsible to report metrics to evaluate state of the system, bug fixing velocity, bug closing velocity and prediction models and other KPIs needed to take decisions for release Authorities - Conducts bug triaging sessions with all needed stakeholders of a product(s) or program - Authorized to initiate RCA (Root Cause Analysis) for recurring bugs or critical bugs - Authorize to ask for fix versions of the bugs(commitments from engineering teams) in order to predict and communicate to customer - point of contact for Error Management process

This position will manage data, requisitions in Peoplesoft & Coupa (ERP/finance/purchasing system) as well as assist in the creation of contracts in collaboration with category managers and legal in COUPA to ensure validity and accuracy of information entered. Using servicenow.  The position executes all help desk requests for a given region and follow all defined procedures through signature of contract and dispatch of PO.   Directly support and interact with Sourcing, Legal, Finance, Accounts Payable and Internal Customers Globally. In addition, the person may support special projects as required.   Main Responsabilities  - Reviews the content of requisitions, trigger appropriate reviews including due dilligence, support the creation of new suppliers and creation of contracts in collaboration with the requisitioners, category managers and legal using an electronic purchasing system. - Has a good understanding of Sourcing processes and policies. - Liaises with requesters, internal and cross functional teams to resolve issues in a timely manner, maintain documentation/information trail as per audit requirements. - Responds to help desk tickets, resolve within SLA with a customer-oriented approach. - Creates seamless and pleasant procurement experience for customers by maintaining accurate Job Aids, identify and implement improvement/automation opportunities in Procure to Pay process, Contributing/leading in Special Projects. - Manages supplier setup process by validating & approving profile changes in system.

The HERE Product & Technology team is looking for a Senior Engineer to publish map-content changes in near real-time into any HERE product by providing a highly scalable, fully automated and accurate product creation pipeline. The job includes all parts of software development lifecycle: refining product vision, gathering requirements, software system design, coding, testing, release and support. As our team is spread around the globe, you will work collaboratively with other team members from different locations.   Develop software that is well-crafted & steadily adds business value, as part of a community of professionals • Engage with internal customers for requirements, change requests and incidents to help define application specifications • Own one or more components of software architecture in immediate environment • Be part of an agile team, share knowledge, do code reviews, pro-active communication • Drive and improve engineering best practices (e.g. Agile, coding, verification) • Contribute towards complex, cross-subsystem/product designs

  HERE is looking for Software Engineers to join its fast-growing and highly motivated Delivery Platform team. The Delivery Platform team is responsible for providing the enabling layers to the HERE Platform through identity and access management, accounting, billing, container orchestration, cloud abstraction, big data management, processing, and streaming services. The Delivery Platform services are mission-critical and meet demanding compliance, security, performance, and uptime requirements. As a Software Engineer, you'll have the opportunity to work on this amazing product. Within the cross-functional and self-organized team, you’ll have fun working on systems under huge load and storing a vast amount of data in the very heart of our platform - the Delivery Platform. These services are mission-critical and meet demanding compliance, security, performance, and uptime requirements. You will help run it on production with full control and responsibility. Your role encompasses defining and working on features and technical tasks in a self-directed fashion, supporting your colleagues with technical challenges, working with product management to analyze requirements, talking to stakeholders, designing, implementing, and documenting solutions as well as testing and reviewing your colleagues' work. Team shared responsibilities   - architecture, design, develop, test the backend components - evaluate and choose technologies suitable for work - elaboration and refinement of user stories - development infrastructure (build, testing, continuous integration, delivery) - run, monitor, and support in production, ensure our customers receive world-class service by periodically participating in 24x7 on-call shifts - team ceremonies (planning, demo, triage, retrospective) - communicate effectively about decisions, direction, and progress, both inside and outside the team

  HERE is looking for Software Engineers to join its fast-growing and highly motivated Delivery Platform team. The Delivery Platform team is responsible for providing the enabling layers to the HERE Platform through identity and access management, accounting, billing, container orchestration, cloud abstraction, big data management, processing, and streaming services. The Delivery Platform services are mission-critical and meet demanding compliance, security, performance, and uptime requirements. As a Software Engineer, you'll have the opportunity to work on this amazing product. Within the cross-functional and self-organized team, you’ll have fun working on systems under huge load and storing a vast amount of data in the very heart of our platform - the Delivery Platform. These services are mission-critical and meet demanding compliance, security, performance, and uptime requirements. You will help run it on production with full control and responsibility. Your role encompasses defining and working on features and technical tasks in a self-directed fashion, supporting your colleagues with technical challenges, working with product management to analyze requirements, talking to stakeholders, designing, implementing, and documenting solutions as well as testing and reviewing your colleagues' work. Team shared responsibilities   - architecture, design, develop, test the backend components - evaluate and choose technologies suitable for work - elaboration and refinement of user stories - development infrastructure (build, testing, continuous integration, delivery) - run, monitor, and support in production, ensure our customers receive world-class service by periodically participating in 24x7 on-call shifts - team ceremonies (planning, demo, triage, retrospective) - communicate effectively about decisions, direction, and progress, both inside and outside the team

- Continuously seek out best practices and develop skills. - Work on multidisciplinary teams of data engineers, software engineers, data scientists, and business subject-matter experts to deliver complex projects on time and within budgets. - Work with mentor to translate ambiguous and complex business problems into project charters clearly identifying technical risks and project scope. - Take ownership for the data science workflow including exploratory data analysis, model development, and potentially deployment. - Independently handle issues with minimal supervision, while working closely with mentor for more complex issues. - Other duties as assigned.

- You work very closely with the client, UI developers, and UX designers to design and implement the APIs they need. In addition, HERE provide Indoor Maps in multiple formats and, hence, efficient format conversion and storage mechanisms need to be designed and implemented. You follow the HERE way of working when it comes to the working practices, and the HERE design guidelines, when it comes to the visual outlook. - We strive for fast software cycles with efficient CI/CD pipelines requiring that both code quality and testing are always at an excellent level. - You are a full-stack developer with a passion for high-quality code and performance and great user-friendly user interfaces. You have a BSc or MSc in Computer Science, Software Engineering, or some other related field. You have the following skills:

HERE Navigation is HERE’s off-the-shelf offering for automotive embedded navigation. It delivers an always fresh, fully integrated navigation experience to car drivers around the globe. As a platformed solution, it enables OEMs to control the delivered experience remotely, allowing to update or upgrade the application in the field at any time. This does not only help improve the user experience, but also enables automotive OEMs to unlock recurring revenue streams from the sale of navigation-integrated services. HERE Navigation is a superset of HERE’s offering to the automotive market and one of the key products in its portfolio.   The HERE Navigation product management and engineering team mostly work out of Berlin, supported by further colleagues in Europe, the US and India. The team reaches out to automotive OEMs globally. What's the role? HERE Navigation (HNAV) Team is looking for a Product Manager to join their team in Berlin.   Following are the responsibilities: - You would be supporting HNAV customer engagements for an assigned region/account, which involves: - Supporting Sales and Business Solution Architects in pre-RfX product discussions, including: - Product pitches - Product demos - Solution definition for an upcoming customer program - Handling of objections and delivering the technical expertise in the sales channel - You will act as a key contact for regional Bid Management and Deal Desk Teams during the entire opportunity funnel, ensuring the product is always properly positioned until the nomination. - You will analyze customer requirements within the assigned product domains - You will support defending bids and securing nomination - You own several domains of the product (search, routing, traffic, parking etc.) involving: - Deriving market requirements for assigned domains resulting from customer exploration and RfX - Expanding and maintaining the product roadmap for the assigned domains - Aligning with internal stakeholders in the HNOD engineering organisation as well as HERE-internal dependencies and external partners on feature timelines, implementation effort and development plans - Crafting clear feature requirements and becoming the “business owner” in the scrum process followed to build your features including signing of features and documentation delivered - Creating customer/end-user facing product and feature descriptions as well as collateral (the latter supported by the Product Marketing team)  - Align on user flows and vanilla design together with the HERE Navigation UX team - Support UX research within the assigned domains - You support customer delivery programs: - Enabling Legal to craft product / program related contractual assets after nomination - Being the key PM contact for stakeholders in the delivery HERE delivery and technical support organizations - Identification and management of additional product requirements evolving during the integration phase (change requests)   On top of the above there are a few other central tasks, which will not be owned by you directly, but may require your contribution: - Product vision and evolution planning - Business case, financial and budget planning and monitoring - Monthly roadmap reviews and change control boards - Quarterly update to the HERE Sales team - Product reviews - Maintenance of the HERE Navigation licensing model

  As a Sr IT Operations Engineer, you will be responsible for incident management process to resolution. You will also log and categorize recurring incidents to improve incident management protocols. To be a successful incident manager, you should have an aptitude for picking up new technologies and procedures. The job also demands handling multiple major incidents simultaneously and thus interacting with multiple stakeholders. Another aspect of this job is continuous improvement of self and operations team with focus on quality of incident management support.  This position reports to IT Operations Engrg. Manager II.   MAIN RESPONSIBILITIES  - Oversee the incident management process and team members involved in resolving incidents - Responding to reported incidents, engaging right teams to identify cause, and initiating the incident management processes (bridge calls, incident notification, major incident report). - Chair major incident calls and drive incident to resolution by actively engaging with the technical teams - Collaborating with the incident management team to ensure that all predefined processes and protocols are diligently followed. - Adjusting incident management process as and when required to ensure its effectiveness - Highlighting process flaws and major issues to higher management - Managing incident team members by reassigning workloads and rescheduling non urgent tasks - Be on top of all SLA's and highlight KPI misses - Prepare report of all Incidents, Operational KPI's and send it to team and higher management at regular frequency - Able to think out of the box and be able to correlate incidents - Participate in deep dive and other platform health discussions - Guide engineering and development teams in incident, problem and change management principles - Drive continuous improvement within the incident management team

- Resolve Production Issues Within The Stipulated Sla Period. - Learn New Services Quickly And Transfer The Knowledge To Peers And Team Members. - Provide Support For Improvement Activities On Both Technical And Non-Technical Aspects Of Support. - Review And/Or Create Required Technical Documents For Application. - Involve In The Major Incidents Towards Resolution By Liasing With Multiple Stakeholders In A Multi Geographic Environment. - Immediately Raise Issues Or Risks Towards The Successful And Timely Completion Of Deliverables

- Ensure our services are running stable, high-performance and secure on a globally distributed compute platform - Work with and support R&D teams to onboard & run their services on our infrastructure platform - Enable and support continuous deployment of applications to our platform - Develop release approach using automated, containerized deployment techniques - Develop automation scripts, daemons, and APIs to reduce operational overhead - Support internal & external customers and participate in the 24x7 on-call rotation as a tier3 support team.

- Ensure our services are running stable, high-performance and secure on a globally distributed compute platform - Work with and support R&D teams to onboard & run their services on our infrastructure platform - Enable and support continuous deployment of applications to our platform - Develop release approach using automated, containerized deployment techniques - Develop automation scripts, daemons, and APIs to reduce operational overhead - Support internal & external customers and participate in the 24x7 on-call rotation as a tier3 support team.

The HERE NDS (navigation database standard) Technologies team is looking for a Senior Software Engineer to build our map compilation product that creates the most comprehensive high definition live map in the market, intended to support precise navigation for self-driving cars. - Engage with internal and external customers for requirements, change requests and incidents to help define application specifications - Own one or more components of software architecture in immediate environment - Be part of an agile team, share knowledge, do code reviews, pro-active communication - Drive and improve engineering best practices (e.g. agile, coding, verification) - Define complex, cross-subsystem/product designs to be implemented by team

The Corporate Strategy team is a high performing team that focuses on defining HERE’s long-term global strategy to maximize valuation and solving key strategic questions across HERE's global business. The HERE Corporate Strategy group works closely with C-Suite executive and Functional leaders on Strategy development. Key efforts include:   - Develop Corporate Strategy to support capital allocation for revenue growth and maximizing company valuation  - Identify and evaluate organic growth options, potential acquisitions, and strategic partnerships that can support or extend HERE’s strategy  - Lead key strategic projects and present insights to support decision making for C-Suite and the Board  - Work closely with internal stakeholders to align on strategic recommendations and path to execution

The Strategy Operations team is responsible for ensuring strategy execution and alignment across the company. Strategy Operations works hand-in-hand with Corporate Strategy and engages with Business Units, Functional, and Executive leaders and teams across the company to define and help drive the strategy execution for the company. Key efforts include:   - Develop the 5-year strategic plan and annual execution objectives to drive alignment and execution - Ensure on-going strategic execution management - Enable on-going strategic alignment with the Supervisory Board through delivery of shareholder engagement materials - Drive short-term strategic options for HERE by providing guidance and recommendations on key strategic questions

As a Senior Software Engineer in the Foundation Engineering you will work self-sustained in an agile team. Your responsibilities will cover developing, extending, and maintaining tool and services that process data for HERE’s global databases.   Your Tasks -   - Implement tools to enhance both automated and semi-automated map data processing, involving backend/service-based software stacks, but also dashboard components for data tracking and analysis - Own and drive technical excellence and in-depth solutions in an innovative and fast-paced environment - Apply and extended CI/CD tools and execute end-2-end ownership of your developed software stack, including DevOps and testing aspects - Work closely with other full stack and frontend engineers on the team to de/-refine APIs and system integrations - Work with other engineering teams and internal customers to identify new opportunities, address critical needs, and solve complex problems using your backend development expertise - Become an expert at leveraging internal platform resources and APIs - Drive initiatives that contribute in development of software that is efficient, re-usable and reliable (e.g. agile, coding, verification) - Be part of an agile team, share knowledge, carry out code review

As a Senior Software Engineer in the Foundation Engineering you will work self-sustained in an agile team. Your responsibilities will cover developing, extending, and maintaining tool and services that process data for HERE’s global databases.   Your Tasks · Implement tools to enhance both automated and semi-automated map data processing, involving backend/service-based software stacks, but also dashboard components for data tracking and analysis · Own and drive technical excellence and in-depth solutions in an innovative and fast-paced environment · Apply and extended CI/CD tools and execute end-2-end ownership of your developed software stack, including DevOps and testing aspects · Work closely with other full stack and frontend engineers on the team to de/-refine APIs and system integrations · Work with other engineering teams and internal customers to identify new opportunities, address critical needs, and solve complex problems using your backend development expertise · Become an expert at leveraging internal platform resources and APIs · Drive initiatives that contribute in development of software that is efficient, re-usable and reliable (e.g. agile, coding, verification) · Be part of an agile team, share knowledge, carry out code reviews.

As a Lead Engineer in the Foundation Engineering team you will work self-sustained in an agile team. Your responsibilities will cover developing, extending, and maintaining tool and services that process data for HERE’s global databases.   Your Tasks - Be responsible for providing design and development leadership in delivering new software products and tools from the ground up and extend and maintaining them in an innovative environment used for processing map data - Implement tools to enhance both automated and semi-automated map data processing, involving backend/service-based software stacks, but also dashboard components for data tracking and analysis - Own and drive technical leadership and in-depth solutions in an innovative and fast-paced environment - Own one or more components of software architecture in immediate environment - Apply and extended CI/CD tools and execute end-2-end ownership of your developed software stack, including DevOps and testing aspects - Work closely with other full stack and frontend engineers on the team to de/-refine APIs and system integrations - Work with other engineering teams and internal customers to identify new opportunities, address critical needs, and solve complex problems using your backend development expertise - Become an expert at leveraging internal platform resources and APIs - Drive initiatives that contribute in development of software that is efficient, re-usable and reliable (e.g. agile, coding, verification) - Be part of an agile team, share knowledge, carry out code reviews

As a Lead Engineer in the Foundation Engineering team you will work self-sustained in an agile team. Your responsibilities will cover developing, extending, and maintaining tool and services that process data for HERE’s global databases.   Your Tasks - Be responsible for providing design and development leadership in delivering new software products and tools from the ground up and extend and maintaining them in an innovative environment used for processing map data - Implement tools to enhance both automated and semi-automated map data processing, involving backend/service-based software stacks, but also dashboard components for data tracking and analysis - Own and drive technical leadership and in-depth solutions in an innovative and fast-paced environment - Own one or more components of software architecture in immediate environment - Apply and extended CI/CD tools and execute end-2-end ownership of your developed software stack, including DevOps and testing aspects - Work closely with other full stack and frontend engineers on the team to de/-refine APIs and system integrations - Work with other engineering teams and internal customers to identify new opportunities, address critical needs, and solve complex problems using your backend development expertise - Become an expert at leveraging internal platform resources and APIs - Drive initiatives that contribute in development of software that is efficient, re-usable and reliable (e.g. agile, coding, verification) - Be part of an agile team, share knowledge, carry out code reviews

As a Senior Software Engineer in the Foundation Engineering you will work self-sustained in an agile team. Your responsibilities will cover developing, extending, and maintaining tool and services that process data for HERE’s global databases.   Your Tasks · Implement tools to enhance both automated and semi-automated map data processing, involving backend/service-based software stacks, but also dashboard components for data tracking and analysis · Own and drive technical excellence and in-depth solutions in an innovative and fast-paced environment · Apply and extended CI/CD tools and execute end-2-end ownership of your developed software stack, including DevOps and testing aspects · Work closely with other full stack and frontend engineers on the team to de/-refine APIs and system integrations · Work with other engineering teams and internal customers to identify new opportunities, address critical needs, and solve complex problems using your backend development expertise · Become an expert at leveraging internal platform resources and APIs · Drive initiatives that contribute in development of software that is efficient, re-usable and reliable (e.g. agile, coding, verification) · Be part of an agile team, share knowledge, carry out code reviews.