What's the role? The Industry Solutions team at HERE owns the company’s industry growth strategy and engages our customers at senior management levels. By understanding the underlying business problems, we position relevant solutions using a consultative selling approach. The Industry Solutions team is looking to hire a Sr. Industry Solutions Manager in Europe for the Technology, Media & Telecommunications (TMT) Sector. Preferred location near major HERE office: Amsterdam, Berlin, Eindhoven, Frankfurt, London or Paris. As the Sr. Industry Solutions Manager, you will build new C-level relationships with target customers, using industry expertise to show the relevance of location intelligence and drive customer business outcomes. You will work in close collaboration with the account team and partners to identify tangible new opportunities for HERE products & services. This role will report into the global Industry Solutions Director. Your Main Responsibilities Include - Establishing trusted advisor relationships with senior executives at focus accounts, creating mindshare for HERE - Building compelling use cases and customer business outcomes using the power of location intelligence, through hands-on consulting engagements - Driving and helping capture tangible new opportunities for HERE products and services - Collaborating with other Industry Solutions team members, the broader HERE account team and partners - Creating compelling customer references / case studies, which can be leveraged globally - Contributing to our TMT industry growth strategy

The Business & Solutions Architecture team helps and enable our direct sales force on the technical aspects of bids and pursuits. This team takes primary responsibility for working on the technical aspects of RFPs and RFQs. With recent investment from large Japanese conglomerates, we are looking to expand our workforce in Japan.   As a Senior Sales Solution Architect, your main responsibilities will include: - Evangelizing, demonstrating and proving the capabilities of HERE Location Platform and HERE Technical Assets in web and mobile applications. - Communicate effectively across different levels of partners’ organizations. - Participating in media and key Sales & Marketing Events. - Designing and crafting solutions that will deliver against identified customer requirements and associated problem definition, including preparation of storyboard and UX integrated with both client and HERE assets. - Rolling-up your sleeves and performing hands-on coding to create working demos and PoC's to show customers the numerous maps and location-based capabilities of HERE Technologies against customer specific requirements and use cases. You will remove technical and competitive blockers to sales - Understanding and articulating how our technical assets contribute to offerings proposed to the customer and to the overall value proposition. - Developing implementation plans for taking projects from a conceptual phase to full-scale production - Providing direct technical expertise for opportunities in one or multiple domains of knowledge - Providing feedback to sales, product marketing, and product management on current and future product requirements - Developing and communicating project specifications/progress and maintain ongoing dialogue, including escalations, when appropriate to management and product development teams.

HERE is a location data and technology platform, providing a development environment (HERE Workspace), a data exchange (HERE Marketplace), map creation and visualization capabilities (HERE Studio) and a set of location services (HERE Location Services). These capabilities leverage the Reality Index, a rich source of location contextual data that captures relationships between places and things. We empower our customers, partners and developers to achieve better outcomes by leveraging our different location centric capabilities. The company has more than 9,000 employees across 56 countries.   Our go-to-market model is a segmented approach focused on: - Automotive - Transport & Logistics (T&L) - Telco, Media and Technology (TMT) - Retail and Financial Services.   The Sr. Account Executive for the Nordics will mainly focus on exploring opportunities and driving revenue for the latter (SCM etc).    For this you will; - Develop annual business plans: for assigned vertical, outline clear strategies, tactics, and action plans; build on existing business to deliver revenue growth; drive growth by upselling and closing new large deals. - Deliver revenue targets & growth plans: drive to achieve revenue growth, get personally involved in key licensing deals leveraging both content & map platform offerings – being result-oriented. - Focus on customer engagement: develop strong executive level relationships: build and nurture C-level relationships; map HERE executives to Customer; drive customer excitement; promote HERE’s leadership as Location platform for Business, detect and develop new opportunities for growth; leverage team to build business cases, and close deals. - Analyze markets, detect targets, engage and win new accounts: understand HERE strength and how it can resolve specific problems or deliver value to specific vertical industries; spot low hanging fruits and account targets; drive the sales team to engage in proper value selling approach, and win large deals with new accounts - Be an internal T&L leader and develop harmonious cross group collaboration: engage with all required groups (product management teams, customer market development, licensing & business operations, legal, program management). - Demonstrate Excellence in Execution: ensure top quality business planning, sales forecasting, reporting.

As part of the Enterprise Applications team, you will collaborate with architects, product owners, and business stakeholders.  Working with key business stakeholders, you will help design, develop, and implement software capabilities that drive the efficient operation of the sales operation function.    Some of your daily responsibilities will be the following:   - Meet with clients to determine business, functional and technical requirements and participate in application design, configuration, testing, and deployment. - Perform configuration and customization of the Salesforce.com platform. - Participate in efforts to develop and execute testing, training and documentation - Hands-on in producing tangible deliverables (requirements specifications, design deliverables, status reports, project plans) - Proactively engage on continuous improvement efforts for application design, support, and practice development efforts. - Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance. - Act as a point of escalation for Service Desk for advanced issue resolution. - Own technology value beyond just developing by providing sound consultation and feedback to stakeholders and team members

HERE is a location data and technology platform, providing a development environment (HERE Workspace), a data exchange (HERE Marketplace), map creation and visualization capabilities (HERE Studio) and a set of location services (HERE Location Services). These capabilities leverage the Reality Index, a rich source of location contextual data that captures relationships between places and things. We empower our customers, partners and developers to achieve better outcomes by leveraging our different location centric capabilities. The company has more than 9,000 employees across 56 countries.   Our go-to-market model is a segmented approach focused on: - Automotive - Transport & Logistics (T&L) - Telco, Media and Technology (TMT) - Retail and Financial Services.   The Sr. Account Executive in the UK will mainly focus on exploring opportunities and driving revenue for the latter (SCM etc).    For this you will; - Develop annual business plans: for assigned vertical, outline clear strategies, tactics, and action plans; build on existing business to deliver revenue growth; drive growth by upselling and closing new large deals. - Deliver revenue targets & growth plans: drive to achieve revenue growth, get personally involved in key licensing deals leveraging both content & map platform offerings – being result-oriented. - Focus on customer engagement: develop strong executive level relationships: build and nurture C-level relationships; map HERE executives to Customer; drive customer excitement; promote HERE’s leadership as Location platform for Business, detect and develop new opportunities for growth; leverage team to build business cases, and close deals. - Analyze markets, detect targets, engage and win new accounts: understand HERE strength and how it can resolve specific problems or deliver value to specific vertical industries; spot low hanging fruits and account targets; drive the sales team to engage in proper value selling approach, and win large deals with new accounts - Be an internal T&L leader and develop harmonious cross group collaboration: engage with all required groups (product management teams, customer market development, licensing & business operations, legal, program management). - Demonstrate Excellence in Execution: ensure top quality business planning, sales forecasting, reporting.

The Team Our EMEAR Strategic Alliances team (7 team members) is a geographically dispersed team and responsible for the complete strategic partner network of HERE Technologies in EMEAR. Roughly we can divide our Strategic Alliances in three categories:  - Independent Software Vendors  - System Integrators  - Solution Enablers.    Our mission: Focus, Adapt, Accelerate, Co-Innovate, Fail fast, Scale  Our execution model: Inform, Enable, Pursue, Close, Replicate    The Role The Strategic Alliances Manager owns the end to end relationship with partners (System Integrators, ISV's) and focusses on identifying, qualify and grow relationships with existing and new strategic partners. This all to assure breakthrough opportunities for HERE and its Partners.  This role will promote, upsell and cross-sells the HERE product & services stack focusing on the business benefits of each technology. We expect from you as our Strategic Partner Manager to develop a strong relationship with strategic partners and deliver an industry leading partner experience maintaining a consistent sense of satisfaction for the partner to ultimately lead to sales growth.     You understand the organization, the IOT Ecosystem and business model of the Strategic Partners and develop relationships with decision makers, and technical/sales operatives to ensure efficient communication and productivity. Furthermore, you as our Strategic Alliances Manager in Germany will:    - focus on the three emerging markets @ HERE: Transport and Logistics - Telco, Media and Technology – Retail and Financial Services;  - focus on System Integrators to build out the eco-system around those markets; - cooperate closely with the HERE Sales Teams in all selling activities (sell with/sell through/ sell to initiatives), where appropriate;   - lead and manage Partner initiatives and identify new strategies & incentives for field engagement and business success;   - create and manage a governance structure for projects and initiatives owned to manage the IOT-ecosystem;  - act as a strategic advisor to HERE Partners, HERE Sales Teams and HERE Business Groups.    

In this position you will work closely with project managers, data analysts and other developers in a fast paced environment including multiple platforms, architectures and technologies. Furthermore you will be involved in  - Agile development of software  - Continuous integration and automated testing of developed code - Continuous integration and continuous delivery of systems and infrastructure - Investigation and root cause analysis of software and system defects - Deployment of production ready systems and infrastructure - Monitoring of running processes to ensure proper functioning of software  - Working with end users and incorporating feedback into the product - Provide rotational on-call support to the product.

As the Partner Account Manager, you will create breakthrough opportunities for HERE and its partners in Japan.   You will be responsible for the end to end relationship with assigned Partners (Large Japanese Conglomerate) and execute on HERE’s Partner Program across Japan. HERE is growing our reach within targeted segments and your expertise within Transport & Logistics, Retail, Tech, Media and Telco, Public Sector will see you solving real business problems using innovative technology. You understand the organization, structure, and business model of Partners and develop relationships with decision makers, and technical/sales operatives to ensure efficient communication and productivity. You will ensure that the partners are fully engaged and aligned with HERE’s vision, culminating in the co-creation of solutions which address agreed business drivers and challenges. HERE prides itself on five core values, Be True, Be Bold, Win Together, Learn Fast, Give Back, and your role is to represent HERE in the Partner ecosystem as we drive towards our vision to enable an autonomous world for everyone. Your main responsibilities include:   - Promoting and selling the full portfolio of HERE products and services through new and existing Partner solution providers - Handling through partner sales, quota and responsibility for building a very strong pipeline of opportunities - You will lead all aspects of Partner management, including product portfolio training, identifying and articulating the HERE value proposition, developing and executing the Partner business plan, and effective issue resolution. - Leading and handling Partner initiatives and identifying new strategies & incentives for field engagement and business success - Establishing full data accuracy in Salesforce and associated internal systems related opportunity pipeline - Taking care of queries, partner concerns and actions quickly and efficiently, always maintain phenomenal communication and provide a regular flow of information which contributes to the overall Partner experience - Collaborating closely with the HERE direct sales team and other key internal partners

Responsibilities: You will work on projects focused on delivery of real-time traffic and will participate in all stages of software development including refining product vision, gathering requirements, software system design, coding, testing, release, and support. You will follow a documented software development process and be accountable for conformance to software quality standards including the creation and execution of unit test plans. The candidate will also work collaboratively with other engineering teams to ensure cross-functional goals are met.    - Software development of application or system components including design and review - Unit and Integration testing of developed code - Investigation and root cause analysis of software and system defects - Create and execute approved test plans and analyzes and report results - Maintain and run tools and processes that support and automate software product release - Understand the technical aspects of the products used to support the configuration management activities of the development process - Adapt configuration management tools for the complex needs of the development teams or the management of the development process - Decompose requirements for testability and provide feedback to the requirement gathering process - Interact with customers/users to support software acceptance process and act as a liaison between development and user community

We are currently looking for a skilled Lead Software Engineer with at least 6 to 10 years of experience in Java / Java EE technologies in Chicago, IL   The Dynamic Content Traffic team is a high-performing Agile team working with big data and neural networks to produce the highest quality real-time traffic products.   PURPOSE OF JOB This candidate will work on various Java and Scala projects focused on integrating and processing large datasets of real-time traffic data and safety related traffic events. The candidate will participate in all stages of software development including refining product vision, gathering requirements, software system design, coding, testing, release, and support. This individual will follow a documented software development process and be accountable for conformance to software quality standards including the creation and execution of unit test plans. They will also work collaboratively with other engineering teams to ensure cross-functional goals are met.  GENERAL ACCOUNTABILITIES - Design and development of software components. - Unit and Integration testing of Software components. - Investigation and root cause analysis of software and system defects. - Ability to quickly learn new technologies and programming languages. - Develop and maintain tools and processes that support development, automation testing and deployment of software components. - Develop and enhance configuration management tools for software components. - Create and execute approved test plans and analyzes and report results when necessary. - Decompose requirements for testability and provide feedback to the requirement gathering process. - Interact with customers/users to support software acceptance process and act as a liaison between development and user community. - Responsible for implementing various algorithms to do automated feature extraction and dataset augmentation, optimizing runtimes of neural network algorithms and building higher level abstractions for various common AI/ML techniques. - Low level performance optimization of deep learning systems

HERE Global Sales Operations team is looking for a talented Salesforce CPQ Developer to maintain and enhance our existing CPQ implementation, adding new products and functionalities to create efficiencies in the quoting process (including sales offers and contracts) and reduce the time sales personnel spend on administrative tasks.   MAIN RESPONSIBILITIES    - Act as a Subject Matter Expert to drive configure, pricing and quoting (CPQ) implementations. - Be recognized as a functional expert in CPQ, Contract Management domain. - Perform the build activities to deliver a solution from the design stage to a functional application - Communicate with stakeholders of the Global Sales Operations team. - Assist project leads in performing hands-on solution design, solution architecture, architecture roadmaps, prototyping, proof-of-concepts, and development tasks as required in support of current and new projects - Ensure solution is scalable and meets overall business requirements - Demonstrate Salesforce CPQ and Salesforce.com platform and solutions capabilities based on new business use cases - This individual will be a member of a team that is responsible for maintaining the system/data and expand on Salesforce’s integration capabilities to provide scalable and maintainable solutions on the Force.com platform.   Environment  - High degree of autonomy - Creative in problem solving - Organized

HERE Global Sales Operations team is seeking a Salesforce Administrator to add value to our Customer Organization by automating complex business processes, creating reports & dashboards, and supporting and training HERE users on using Salesforce.   MAIN RESPONSIBILITIES    - Manage Salesforce.com CRM including support requests and escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues. - Hands on configuration of all new and existing Salesforce.com features including user management, roles/profiles, Permission Sets, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, Process Builder, Flows, Lightning Pages, Custom Metadata Types, Custom Settings, Managed Packages. - Focus on user efficiencies, solving business/customer issues, invent creative solutions, and ensure data accuracy across the Salesforce system. - Partner with global business stakeholders to proactively identify, drive, and build improvements, enhancements, and system customizations that solve HERE Technologies Business needs. - Understanding customer, internal sales and account management team needs and translating them into robust business requirements for configuration and development in Salesforce CRM - Roadmap development and prioritization in partnership with the Sales Systems team and business stakeholders - Participate in change management process. Drive communication efforts across relevant stakeholders. - Develop and train local and global admin resources.

In this role you will be responsible for the HERE Partner Program (HPP) for the APAC Region and will work closely with Head of APAC Partner organization and Global Partner program team in driving the HERE partner program adoption with special focus on driving Partner Onboarding, Partner Enablement, Partner Activation and Partner program related operational aspects.   You will be responsible to ensure the ease of doing business with HERE and remove manual work with Partners to achieve scale. The goal is to reduce the time to revenue for new Partners and increase the volume of business with existing Partners. You will act as the primary interface with the sub-regional partner Sales teams, the different Business Groups and Functional Groups to improve the overall Partner Journey and Experience.   Your main responsibilities are: - Act as point of contact for all aspects of HERE Partner program in the APAC region and as an intermediary between the Global Partner Program Team and the Regional Partner Sales Teams. - Actively drive partner capacity and capability planning and adoption of HERE partner program - Play a leading change agent role in the optimization of HERE’s Partner Program - Develop and monitor metrics to measure the effectiveness of the program and go-to-market efforts and suggest necessary changes. - Own and run specific assigned excellence programs for the (Global) Partner Organization - Collect, analyze and accurately represent internal and external data to aid decision-making - Responsible for the operational aspects of Partner program like partner sales reports, business analytics etc. - Build and drive adoption of incentive.

As part of the Enterprise Applications team, you will collaborate with developers, architects, product owners, and business stakeholders.  Working with key business stakeholders, you will help design and implement business processes to take advantage of software capabilities that drive the efficient operation of the legal contract management function.  This will include both “revenue” side (i.e. licensing) and also the “expense” side (i.e. sourcing/purchasing).   Responsibilities:   - Perform business analysis, requirements, software fit/gap with business owners across multiple functions such as legal, sales, sourcing, and accounting to define and implement business process within our software tools. - Configure and develop workflow processes within HERE’s contract management system. (Icertis) - Integrate contract management functionality and data within other key corporate applications such as salesforce.com and PeopleSoft ERP. - Provide root-cause analysis on any incidents. - Provide user support as needed in the efficient operation of the service. - Work with the Icertis team to integrate software roadmaps and project plans. - Create and support various reporting requests with dashboards, analytics, and other ad hoc analysis as needed. - Contributes to an environment that encourages information sharing, team-based resolution activity, cross training, and an absolute focus on resolving issues as quickly and effectively as possible.

As the Partner Account Manager, you will create breakthrough opportunities for HERE and its partners in Japan.   You will be responsible for the end to end relationship with assigned Partners (Telecom major) and execute on HERE’s Partner Program across Japan. HERE is growing our reach within targeted segments and your expertise within Transport & Logistics, Retail, Tech, Media and Telco, Public Sector will see you solving real business problems using innovative technology. You understand the organization, structure, and business model of Partners and develop relationships with decision makers, and technical/sales operatives to ensure efficient communication and productivity. You will ensure that the partners are fully engaged and aligned with HERE’s vision, culminating in the co-creation of solutions which address agreed business drivers and challenges. HERE prides itself on five core values, Be True, Be Bold, Win Together, Learn Fast, Give Back, and your role is to represent HERE in the Partner ecosystem as we drive towards our vision to enable an autonomous world for everyone. Your main responsibilities include:   - Promoting and selling the full portfolio of HERE products and services through new and existing Partner solution providers - Handling through partner sales, quota and responsibility for building a very strong pipeline of opportunities - You will lead all aspects of Partner management, including product portfolio training, identifying and articulating the HERE value proposition, developing and executing the Partner business plan, and effective issue resolution. - Leading and handling Partner initiatives and identifying new strategies & incentives for field engagement and business success - Establishing full data accuracy in Salesforce and associated internal systems related opportunity pipeline - Taking care of queries, partner concerns and actions quickly and efficiently, always maintain phenomenal communication and provide a regular flow of information which contributes to the overall Partner experience - Collaborating closely with the HERE direct sales team and other key internal partners

We are searching for a legal professional to work closely with HERE’s APAC People team and various APAC business units on a broad spectrum of employment law matters. As Legal Counsel, APAC Employment, you will be the main point of contact for all employment law matters in the APAC region. You will also be a member of the HERE Global Legal Team, which is comprised of highly qualified and experienced lawyers located around the world.   This is a part-time role (3 days per week).   Your main responsibilities are : - Provide guidance on all HR and employment matters in the APAC region including compliance with employment / workplace laws, hiring and terminations, disciplinary and grievance cases. - Conduct investigations on various HR related topics. - Review company policies and processes for compliance with local laws and regulations. - Draft and review employment related agreements and agreements with HR vendors. - Keep the company’s human resource department informed of significant labor and employment decisions, legislation, and regulatory rulings that may affect the company’s business or policies in the APAC region. - Provide training on new legislation. - Support, manage and conduct employment-related disputes or arbitrations. - Interact with outside counsel where needed.

The HERE Industry Analyst Relations team (IAR) shapes and steers the industry analyst perception of HERE and its environment. In this role, you will head analyst relations for APAC and will have previous experience and proven track record in industry analyst relations to join this passionate team. You will be responsible for creating and executing strategy, messaging and tactics to shape stakeholder engagements with industry analysts in the APAC region in order to support the company’s overall objectives.   Your main responsibilities include: - Help create, manage and execute a comprehensive HERE analyst relations program in APAC. - Cultivate and strengthen strategic relationships with HERE top-tier analysts in the region ensuring they are up to date on HERE strategy, offering, messaging and key leaders. - Build strong personal relationships with key analysts in APAC. - Ensure that leading industry analysts understand our strategy, our portfolio and our differentiators. - Manage creation of presentations and briefing documents for analyst engagements. - Field inbound inquiries and research requests assess each opportunity and coordinate resources to respond. - Support planning and execution of HERE analyst engagements, briefing tours, strategy days and site visits. - Support analyst report review process, as necessary. - Drive HERE inclusion in key reports and ratings, and clearly communicate HERE competitive positioning with analyst community. - Track and report on analyst interactions and coverage.

  - Process Engineering - To perform requirements analysis, understanding the business requirement and design and develop optimized and customized solutions for customer. Solution depending on customer can range from design to testing and deployment. - Research and development - Be involved in research and development activities to understand and identify the product requirements aligned to HERE’s vision and business needs - Know how to build enterprise - grade products and systems - Embedded software development in the automotive and/or infotainment domain - Proficient in C/C++ programming; familiar with python or perl scripting - Good Experience with Devops - Solid experience with design and implementation of embedded firmware that meets real-time, low-power, reliability, and security requirements, under hardware resource constrains - Solid understanding and experience with software engineering principles, work flows, and best practices - Hands-on experience with integration, bring-up, testing, and debugging of software on hardware platforms; - Strong communication and problem solving skills - Has experience building back end services composed of lots of moving parts that interface via APIs and SDKs.

This position is part of Quality and Continual Improvements team. Quality and Continual Improvements team which is a 55 member team globally, is critical to success for creating best location content within HERE’s core map group. Team has specialized skills in QMS deployment & Maintenance, Customer Escalation management (8D & RCA), driving Lean culture, running lean Six Sigma & innovations program within Global Content Operations team.  Responsibilities:   As a Sr Quality Specialist you will providing expert business analysis on projects and product quality and to provide input for product and process reengineering within Global Content Operations.  You will utilize advanced analytical and problem solving techniques to lead project teams to develop and implement quality process and improvement.  You will be working with division stakeholders within the organization to coordinate activities as they relate to processes and operating models. Further in this role you will :    - Apply advanced analytical and problem solving techniques to lead process improvement efforts - Lead a number of cross functional/organizational project teams to develop and implement improvement actions to help reduce customer complaints - Support/lead Lean activities at a site or global level - Facilitate/lead proper root cause analysis for project teams or groups within Global Content Operations - Support the development of a continuous improvement mindset within Data operations - Review/analyze quality results and undertake trend analysis and root cause analysis - Drive implementation of corrective and preventive actions and monitor trends during implementation for effectiveness review

MAIN RESPONSIBILITIES  - Perform pre-processing of source inputs through refinement and merging to convert them in a usable format. This includes splitting sources files into smaller segments by applying queries or macros that are provided to incumbent or other similar processes. Each source document has a different procedure to follow to complete pre-processing and incumbent is trained on how to process each type of source document • Analyze and interpret what source inputs indicate and compare them with the existing database to determine if an update is needed to the current database • For new map data found in source documents, incumbent updates maps in digitized mapping database by adding the appropriate code to update the database. This is completed using the required platform/tools and per defined processes. • Perform quality checks on data input to test validity of data. This is completed with the assistance of more experienced GIA Analysts • Participate in team meetings and discussions and share best practices/lessons learnt ENVIRONMENT (I.E. DEGREE OF SUPERVISION / INDEPENDENCE; CREATIVITY / FOLLOWING PROCEDURES) Work is carried out according to specific instruction, procedures and defined processes. Requires active supervision and coaching from manager/team leader or peers SCOPE (I.E. INDIVUDAL CONTRIBUTOR VS. SUPERVISORY RESPONSIBILITIES; NUMBER OF DIRECT REPORTS AND TITLES OF DIRECT REPORTS, IF APPLICABLE) Individual contributor IMPACT DECISION MAKING (I.E. MOST TYPICAL DECISIONS MADE; AMOUNT OF BUDGET RESPONSIBILITY, KEY ACCOUNTABILITIES, ETC.) Accountable for quality and accuracy of own tasks. Errors may have limited impact on own team