Engaged in executive, professional and technical roles that 1) provide or utilize complex, flexible, efficient and cost effective technical capabilities to launch, deliver, operate, monitor, process, manipulate and/or support the required data or technology platform that HERE’S commercial products operate on, or, 2) Design, deliver and/or support Information/Communication Technology operating systems, software, hardware and automation tools used to perform essential business functions and to facilitate internal business technology needs and business effectiveness.  

We are looking for an intermediate (entry-mid) level analyst in the role of Business Operations Analyst. You will assist with maintenance of data, records and tracking of data related to varies Foundation Engineering operational processes in addition to other work as assigned. Position Responsibilities The primary responsibilities of the analyst will be to lead or be a key contributor to the projects described below. The analyst will also aid with the ad hoc day-to-day business needs which entails undertaking of the following: -Develop a thorough understanding of the HERE product and services portfolio -Develop relationships with colleagues in other departments and regional offices to obtain knowledge and leverage it to achieve project goals -Assist and/or manage business operations processes for the entire Foundation Engineering organization -Support intake queues, create tracking data, reconcile records -Participate in weekly team meetings -Support Foundation Engineering global teams  -Formulate and deliver responses to inquiries as needed  

This position is responsible for providing support to production management team for quality monitoring, auditing, for quality process enhancements & continual improvements.  This position is under the direct supervision of a Quality and Improvement Manager and is regularly mentored by experienced leader.  This is a developed role for specific advanced skill-set / specialization, as needed for production operations, focused on bringing about wide spread improvements & settings high performance standards for production & management processes. This role involves extensive cross-functional and international interactions.   MAIN RESPONSIBILITIES   Provide data collection & statistical analysis support to multiple projects imbibing the value of data driven decision making Convert business requirements into actionable deliverables. Foster culture of process re - engineering & simplification, innovation and continual improvements Help capture ‘best practices’ / ‘lessons learnt’ and drive knowledge sharing for wider utilization Support development / enhancement of quality and related management initiatives for enhancing global production performance Utilize advanced problem identification tools and process improvement methodologies Contribute towards organizational lean savings targets by Identifying small improvement opportunities, conduct workshops & report out improvements & savings to Management team. Support implementation of production management processes across teams and across departments Support implementation of Continuous Improvement tools & driving the overall Continual Improvement culture within the organization Conduct / Support various improvement workshops by collaborating with various teams / departments in the organization. Support development / enhancement of quality and related management initiatives for enhancing global production performance

- Able to prepare/review of all details and filing returns as required for statutory compliances which includes but not limited to GST returns, TDS Return. - Review Reconciliation of GSTR 2A reco and ensure proper follow up with Vendor to ensure we have a match credit online. - Able to prepare and file GST refund claims and follow with Officer for issuance of refund. - Able to independently deal with Tax consultant and able to interpret their advisory and implement changes in system as needed. - Able to co-ordinate with stakeholders and ensure that tax changes communicated, and status of compliance is also maintained. - Responsible for filing of returns and payment of relevant taxes on time. Keep record for same. - Able to assist in any prior year matters related to tax for preparation of data. e.g service tax audit,GST audit,Vat audit etc.. - Preparation of Assessment details for Direct, Indirect tax, transfer pricing. - Preparation of details for Advance Pricing agreement. - Preparation and assistance in preparation of Financial statement, Tax Audit and Transfer pricing audit. - Able to assist manager with information to external auditors for annual audit of financial statements under INDAS and IGAAP. - Assist in Internal audit of company. - Comply with company policies and procedures. - Additional duties as assigned by management.

As a Senior Software Engineer in the Foundation Engineering you will work self-sustained in an agile team. Your responsibilities will cover developing, extending, and maintaining tool and services that process data for HERE’s global databases.   Your Tasks - Implement tools to enhance automated place processing systems, involving backend/service-based software stacks, but also dashboard components for data tracking and analysis. - Develop and evaluate new algorithms to enhance places with more richer and accurate attributes. - Own and drive technical excellence and in-depth solutions in an innovative and fast-paced environment - Apply and extended CI/CD tools and execute end-2-end ownership of your developed software stack, including DevOps and testing aspects - Work with other engineering teams and internal customers to identify new opportunities, address critical needs, and solve complex problems using your backend development expertise - Drive initiatives that contribute in development of software that is efficient, re-usable and reliable (e.g. agile, coding, verification) - Be part of an agile team, share knowledge, carry out code reviews  

We are looking for a Data Operations Project Lead to come join our team! This person will be responsible for: - Develop detailed work plans, schedules, project estimates, resource plans and project reports to effectively manage project. - Liaise with functional groups & global stakeholders to prioritize project execution plan, source management & resource availability. - Manage daily execution of projects to ensure timely delivery with required quality through effective monitoring and control. - Identify and manage project dependencies and critical path. - Proactively manage change to preserve business plan commitments and ensure timely escalations/mitigations. - Identify, analyze, and solve problems related to projects, processes and team. - Coach, mentor and engage project team to develop competencies. - Ensure adherence to Organizational processes, quality standards and project specifications; and foster a culture of quality and performance. - Identify actions/opportunities for continual improvements and support positive change management. - Ensure timely and appropriate employee performance management and evaluation.

Trainee would be trained on proprietary software, tools and basic navigation attributes to HERE digital map database. This role requires to learn specific instructions, procedures and defined processes - Skill development on proprietary tools and limited functions - Work with proprietary tools, using source material to apply basic navigation attributes including but not limited to: names, addresses, speed categories, functional class entry of roadways, intersection coding, restricted driving maneuvers,administrative and postal coding as well as various other basic attribute coding - Maintain compliance with database specifications, ensuring the quality criteria is met along with baseline speed and project requirements - Complete all assigned tasks in a timely manner. ( may be provided team based assignment as applicable) - Collaborate with co-workers to make sure that the maps created are stable and correct and are in agreement with the regional map standards. - Ensure compliance to the defined organizational processes with respect to work completion, reporting, time tracking, leaves, etc

HERE is seeking a Sr. DevOps Engineer with Architecuture & Programming experience for the Environment Management & Tooling team.   Our Engineers work on solving complex infrastructure problems, develop automation to fix issues with least possible human intervention (self-healing cloud centric infrastructure designs), and contribute to common HERE automation platforms.  Everything from CDNs, Network Design, Computer Virtualization, Operating Systems, Storage, Security, Computer Architecture, Product Architecture etc. are pulled together to develop low maintenance, 0-downtime Solution Architecture, covering operability, monitoring and management. This Role works with Product Teams (R&D, Architects, Software Engineers, Product Managers) and Project Managers in a cross functional team environment.  Focus on the infrastructure and operational elements of designing & deploying a service; examples include but not limited to: ensuring services are highly available, have robust infrastructure capacity in place and are fully resilient across multiple data centers and in Public/Private Cloud.  Automate as much as possible to eliminate human errors.  Work closely with key stakeholders, including Trust (Security), Compute (HERE Platform), Cloud and many others to ensure our tooing satisfies all requirements while being compliant and targeting at least permissive model.   Day to Day - Acts as liason between Development teams and Platform (PAAS) teams to translate requirements into technical tasks or support requests - Uses coding languages or scripting methodologies to solve a problem with a custom workflow - Documents problems, articulates solutions or workarounds - Acts as a key contributor on given projects to brainstorm about the best way to tackle a complex technological infrastructure, security or development problem - Learn methodologies to perform incremental testing actions on code using a test driven approach where possible (TDD)

- Implement tools to enhance both automated and semi-automated map data processing, involving backend/service-based software stacks, but also dashboard components for data tracking and analysis - Own and drive technical excellence and in-depth solutions in an innovative and fast-paced environment - Apply and extend CI/CD tools and execute end-2-end ownership of your developed software stack, including DevOps and testing aspects - Work closely with other full stack and frontend engineers on the team to de/-refine APIs and system integrations - Work with other engineering teams and internal customers to identify new opportunities, address critical needs, and solve complex problems using your backend development expertise - Become an expert at leveraging internal platform resources and APIs - Drive initiatives that contribute to the development of software that is efficient, reusable, and reliable (e.g. agile, coding, verification) - Be part of an agile team, share knowledge, and carry out code reviews.

  - Creates and maintain automated data flows - Identify, design, and implement internal process improvements in automating manual processes - Query, analyze, and transform large spatial datasets - Build analytic tools that utilize the data flows to provide insight into data-driven decision making - Work with stakeholders including Software Engineering, Product Management, to assist with data-related issues - Create data validation, analytics, visualization, and monitoring tools for the data scientist team that assist them in building and optimizing our data flows - Use algorithms to learn Machine Learning models’ behavior for abnormal change detection - Discovers trends in the data and presents them to data scientists and business managers

As a Spatial Data Analyst for the Spatial Data Ingestion and Analytics team you will provide spatial analytical intelligence to influence, optimise and deliver high-quality data in the most efficient way to solve complex geospatial challenges, working in tandem with other technical and non-technical stakeholders.   You will contribute through your geographical intelligence, proactive analytical thought processes and utilisation of analytical tools to analyse, visualise, model, derive and articulate geospatial data insights from ingested datasets and benchmarking insights to foster a proactive data maintenance culture.   In this role, you will: - Evaluate, analyze and transform datasets prior to integration in accordance with HERE specifications to help build and maintain our digital map products and location services. - Plan, schedule and potentially perform verification as required, depending on the requirements set by the sub-region. Actively look for, interpret, and act upon change signals in local areas of responsibility as well as constantly query and draw intelligence from centrally generated toolsets. - Actively research current trends and changes in GIS and spatial related industries. - Contribute to the integration of a range of internal and external sources into the HERE location data platform. This will consist of a variety of different data formats and feature types such as Points of Interest and Road Features. - Use your strong technical and analytical skills to identify and implement automation opportunities that increase efficiency of existing data cleansing, transformation and reporting processes. - Apply your local knowledge of real-world conditions to aid decision making within the context of the database and platform. - Ensure accurate representation of real-world conditions in the database in a defined geographic area including monitoring and interpretation of contextual local change detection signals. - Plan, execute and provide support for projects to be undertaken by fellow Operations and Engineering teams, which often deal with aspects of complex coding and analysis. - Utilize software such as ArcGIS and FME to conduct high-level analysis and verification of spatial data. - Implement effective communication and information strategies with the team and its stakeholders. - Efficiently and effectively respond to urgent stakeholder and customer queries while considering the core values of the company.

You will be a Principal Solution Architect, part of a team of seasoned and like-minded individuals with in our Professional Services organization.Day by day, you will regularly interface with customers around the globe as well with internal stakeholders, such as project, product, and engineering teams. Your goal: bring to life complex software solutions that advance HERE’s geo-location business and vision. Your peers will rely on you to provide them with technical leadership as well with business acumen. Consistent software requirement elicitation and management is essential in validating that we are building the right thing. In addition you will: - Drive the draft solution design during the opportunity quotation phase (RfX). - Identify the right products and technologies to solve the customers' problems. - Be the primary point of contact and trusted technical advisor for all stakeholders. - Map stakeholder requirements to system requirements. - Develop static and behavioral views and define the interfaces for the system under the given requirements. - Take timely decisions and communicate them to all necessary stakeholders . - Take the lead and accountability for: the technical soundness and cost effectiveness of the solution across its lifecycle. From the bidding phase, to execution, to go-live, and finally to maintenance hand-over.

You will be a Principal Solution Architect, part of a team of seasoned and like-minded individuals with in our Professional Services organization.Day by day, you will regularly interface with customers around the globe as well with internal stakeholders, such as project, product, and engineering teams. Your goal: bring to life complex software solutions that advance HERE’s geo-location business and vision. Your peers will rely on you to provide them with technical leadership as well with business acumen. Consistent software requirement elicitation and management is essential in validating that we are building the right thing. In addition you will: - Drive the draft solution design during the opportunity quotation phase (RfX). - Identify the right products and technologies to solve the customers' problems. - Be the primary point of contact and trusted technical advisor for all stakeholders. - Map stakeholder requirements to system requirements. - Develop static and behavioral views and define the interfaces for the system under the given requirements. - Take timely decisions and communicate them to all necessary stakeholders . - Take the lead and accountability for: the technical soundness and cost effectiveness of the solution across its lifecycle. From the bidding phase, to execution, to go-live, and finally to maintenance hand-over.

EMEA HR Team: As an HR Operations Generalist you will join the EMEA team that is part of the larger closely connected global operations team and in the heart of our HR organization. In this team you will - in addition to being responsible of Employee Lifecycle Management, also participate in multiple projects that will enhance the scope of your role as an HR Generalist such as strategic company projects, process improvements and working closely with key stakeholders. Next to all of this, the coming year is especially exciting as we are in the midst of two very special projects for HR itself i.e. we are changing the HR operating model to enable a more open upskilling and development path for the HR team as well as ensuring utilizing the right skill at the right time. Our second super exciting project is that we are replacing our HCM, which is a massive project and really will bring our HR organization into the Future of Work, helping us to become a pro-active, engaging HR team.     Responsibilities: You will collaborate with cross-functional teams, provide expertise in HR operations, and ensure the seamless execution of HR processes to support our employees and the organization in EMEA. You will join the team that manages centralized transactions to support 1800+ employees in around 100 HERE offices across 34 countries in Europe, Middle East and Africa. Our team is responsible for implementing, maintaining, delivering, and improving various harmonized, simplified, and standardized People processes across the region and at agreed service levels.     In this role, you will be focusing on Germany and MEA countries and supporting other countries where necessary.    Main tasks and responsibilities are: - Employee Life Cycle Management - Providing high quality HR administrative support and service for MEA Operations to ensure and sustain a great employee experience (onboarding, offboarding, leave of absence, time-off)  - Employee Relations - Understanding and demonstrating the knowledge of law, regulations, principles and practices related to employees conduct, performance and grievance resolution. - Smooth Onboarding - Delivering new hire orientations and also ensuring seamless onboarding, leading to great new hire experience. - Employee Benefits - Managing Benefits administration for responsible countries - Process improvements - Constantly reviewing and improving processes for alignment, efficiency and cost-optimization. Looking for and optimizing automation opportunities. - Quality systems - Overall responsibility of ensuring HR processes are defined, documented and adhered to, with a keen eye for attention to detail.  - Polices - Facilitating deployment of global policies in responsible region. Reviewing and proposing changes / additions to local policies, employee communication, and deployment of the same. Providing market intelligence on policies, benefits, best practices, tactical solutions. - Overall responsibility on regulatory compliance with regards to local employment laws. - Vendor Management - Effective HR vendor management including performance monitoring.  - HR Special Projects - Supporting any HR-special projects as and when assigned.  - The Operations team works closely with and provides various support to other HR teams within our organization like Business HR, Talent Acquisition team, Total Rewards and Employee Relations.      

As a Spatial Analyst for the Spatial Data Ingestion and Analytics team you will provide spatial analytical intelligence to influence, optimise and deliver high-quality data in the most efficient way to solve complex geospatial challenges, working in tandem with other technical and non-technical stakeholders.   You will contribute through your geographical intelligence, proactive analytical thought processes and utilisation of analytical tools to analyse, visualise, model, derive and articulate geospatial data insights from ingested datasets and benchmarking insights to foster a proactive data maintenance culture.   In this role, you will: - Evaluate, analyze and transform datasets prior to integration in accordance with HERE specifications to help build and maintain our digital map products and location services. - Plan, schedule and potentially perform verification as required, depending on the requirements set by the sub-region. Actively look for, interpret, and act upon change signals in local areas of responsibility as well as constantly query and draw intelligence from centrally generated toolsets. - Actively research current trends and changes in GIS and spatial related industries. - Contribute to the integration of a range of internal and external sources into the HERE location data platform. This will consist of a variety of different data formats and feature types such as Points of Interest and Road Features. - Use your strong technical and analytical skills to identify and implement automation opportunities that increase efficiency of existing data cleansing, transformation and reporting processes. - Apply your local knowledge of real-world conditions to aid decision making within the context of the database and platform. - Ensure accurate representation of real-world conditions in the database in a defined geographic area including monitoring and interpretation of contextual local change detection signals. - Plan, execute and provide support for projects to be undertaken by fellow Operations and Engineering teams, which often deal with aspects of complex coding and analysis. - Utilize software such as ArcGIS and FME to conduct high-level analysis and verification of spatial data. - Implement effective communication and information strategies with the team and its stakeholders. - Efficiently and effectively respond to urgent stakeholder and customer queries while considering the core values of the company.  

The Sr. Geographic Analyst role is part of the Spatial Data Analytics & Engineering that focuses on delivering real value for HERE’s customers through analytics and expertise. SDE is an organization that manages the journey of datasets through a data value chain by delivering at optimized costs, analytics, supply chain and delivery support. Within the SDE organization our team (Predictive Capture) is responsible for implementing, maintaining, delivering, and improving various harmonized, simplified, and standardized processes across the region and at agreed service levels. In this role, you will be able to gain and grow your experience of HERE’s map content processes across multiple regions and work with a team in an agile and winning together manner. The tasks that you conduct will be diverse and exciting; no day is like the other and we will give you the opportunity to work on and learn from a variety of HERE content products and processes.   Our team combines professionalism with a lot of fun at work, as we are friends sharing the same professional ambition to support our employees and managers in the best way we can! We are looking forward to welcoming you very soon!     Main Tasks & Responsibilities: - Identify, Research & monitor critical updates on the major navigable road network for several countries. In the process technical support is to be provided for content operations teams by translating your technical knowledge into HERE database coding specifications. - Be the Subject Matter Expert (SME) for Predictive Capture processes that include activities like; Media monitoring, Sources detection, High priority updates. - Perform technical analytics using various data sets (e.g., road geometry, navigable attributes, GPS Probe points …etc.) using ARCGIS or FME & Python. Leveraging spatial data for critical attribute maintenance improvements and opportunities. - Interact with colleagues in other regions to align our Predictive Capture Process - Acting as a Subject Matter Expert (SME) for Phonetic Voice audits. - Be the Subject Matter Expert (SME) that can translate local legislation into HERE’s product specifications.

As a Quality Specialist II,, you will be providing expert business analysis on projects and product quality to enable product and process reengineering within Data Engineering and Operations (PLARFORM FOUNDATION). You will utilize Risk-Based thinking along with advanced analytical and problem-solving techniques to lead project teams to develop and implement quality processes and improvements. You will be working with division stakeholders within the organization to coordinate activities as they relate to processes and operating models.   Further in this role, you will: - Apply advanced analytical and problem-solving techniques to facilitate process improvement efforts to enable timely resolution of Customer/Internal issues - Review/analyze quality results and undertake trend analysis and Facilitate/lead root cause analysis for project teams or groups within PLATFORM FOUNDATION - Drive implementation of corrective and preventive actions and monitor trends during implementation for effectiveness review - Support on various process and project-level assessments along with facilitating/leading ISO Audits. - Driving and enabling the culture of Risk-based thinking and Change management across the business unit. - Enable / support cross-functional/organizational project teams to develop and implement improvement actions to help reduce customer complaints

This position is a senior leadership position in the regional (EMEAR, AMER, APAC) CPO organization, as well as a member of the extended CPO leadership team,reporting to the Regional Director of Content Product Owner or Global Director of Content Product Owner. This position is responsible forthe regional strategyof the responsible content portfolio based on stakeholder input, deep market insights and sound analytical data to drive requirements and prioritization.Leading a team of 2-5 Regional Content Product Owners, Senior Content Product owners and Content Product Owner Managers. This roleis responsible for defining a roadmap that balance investment across geographies and product portfolio to maximize regional or global go-to-market opportunities.   

The HR Operations Generalist role is part of the EMEA HR Connect team that manages centralized transactions to support 1800+ employees in around 100 HERE offices across 34 countries in Europe, Middle East and Africa. Our team is responsible for implementing, maintaining, delivering, and improving various harmonized, simplified, and standardized People processes across the region and at agreed service levels. The HR Connect team is a part of our global People Enablement group.     In this role, you will be able to gain and grow your experience of HR Operations across the region and work with a team in a agile and winning together manner. The Operational HR work at HERE will be diverse and exciting; no day is like the other and we will give you the opportunity to work on and learn from a variety of operational HR topics, participate in global projects all around the yearly People Cycle in an international surrounding!    Main tasks and responsibilities are: - Employee Life Cycle Management - Providing high quality HR administrative support and service for EMEA Operations to ensure and sustain a great employee experience (onboarding, offboarding, leave of absence, time-off)  - Delivering new hire orientations and also ensuring seamless onboarding, leading to great new hire experience. - Managing Employee Benefits administration for responsible countries - Developing and up-keeping of the HR intranet in cooperation with other members of the HR Operations team - Constantly reviewing and improving processes for alignment, efficiency and cost-optimization. Looking for and optimizing automation opportunities. - Overall responsibility of ensuring HR processes are defined, documented and adhered to, with a keen eye for attention to detail.  - Facilitating deployment of global policies in responsible region. Reviewing and proposing changes / additions to local policies, employee communication, and deployment of the same. Providing market intelligence on policies, benefits, best practices, tactical solutions. - Overall responsibility on regulatory compliance with regards to local employment laws. - Handling employee relationship issues. - Effective HR vendor management including performance monitoring.  - Supporting any HR-special projects as and when assigned.  - The Operations team works closely with and provides various support to other HR teams within our organization like Business HR, Talent Acquisition team, Total Rewards, and HR PMO.

The Finance & Accounts team is looking to hire an Accountant in Beijing to support our Japan operations. In this role you will be actively involved in accounting operations like journal entries, taxation matters, payment processes and audit related tasks. You will play a key role in ensuring that the books of accounts are accurately maintained.   Your main responsibilities include:   - Daily, weekly vendor payment and expense claims. - Creating AP vouchers and journal entries in PeopleSoft for weekly payment. - Assisting local payroll data gathering including information of social insurance, Withholding tax, local inhabitant tax, etc. - Assisting in contract revenue calculations and bookings for different service lines (Royalties, Mapcloud etc.) - General Ledger entry inputs in the accounting system (People Soft) to reflect accruals, allocations, depreciation and reconciliations. - Assisting in month-end and quarter end closing for Japan books. - Preparing Trial Balances & Financial Statements for review. - Managing Tax Bureau & Bank document submissions. - Assisting in annual audits, internal audits and in document preparation.